If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible pool
Wheelchair-accessible registration desk
More
Mosquito nets
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
AKBAL Holbox Hotel
AKBAL Holbox Beach Zone
SA'AM HolBox Beach Zone
AKBAL Holbox Isla Holbox
AKBAL Holbox Hotel Isla Holbox
Frequently asked questions
Does AKBAL Holbox have a pool?
Yes, this property has an outdoor pool.
Is AKBAL Holbox pet-friendly?
No, pets are not allowed at this property.
How much is parking at AKBAL Holbox?
There is free parking nearby.
What time is check-in at AKBAL Holbox?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at AKBAL Holbox?
Check-out is at noon.
Where is AKBAL Holbox located?
Located in Downtown Holbox, this hotel is steps from Yum Balam Nature Reserve and Holbox Beach. Main Square and Whale Shark Pier are just steps away.
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AKBAL Holbox Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Awesome budget hotel, close to the beach, many food options close by.
Staff really nice folks.
Area pretty chaotic, looks beat up, no fault of the hotel.
I noticed lots of garbage on the streets, unfortunately it was being created by the locals .
awful, no towels, no internet the first day and no water, the bathroom did not work we had to refill the water by ourself, cockroaches everywhere even in the bed
The walls are so thin you can hear when the people next door turn over in bed. No loo paper, no towels, very noisy at night. Not very clean and couldn’t sit on the loo straight on as wall too close. Luggage was just left unattended for a one to help themselves to. No one there when I was told to turn up t for check in. The blue loo water was leaking all the way into the shower, it was gross.
Absolument horrible! Nous n'avons pas pus dormir là-bas puisqu'il n'y avait personne pour procéder à notre enregistrement. Nous avoms cherché l'hôtel pendant plus d'une heure car il n'y a aucune identification sur la porte d'entrée. Des habitants nous ont indiqué l'endroit. Une fois arrivé, nous avons cherché pendant une dizaine de minutes quelqu'un pour nous enregistrer, sans succès. Il y avait un numéro de téléphone sur la porte de la réception que nous avons appelé. Une personne a répondu puis a immédiatement raccroché sans rien dire. Une employée d'un restaurant à côté a appelé à plusieurs reprises le même numéro et quelqu'un a fini par répondre et lui dire qu'il arrivait dans 5 minutes. Plus de 30 minutes plus tard, toujours personne. L'employée du restaurant a rappelé plusieurs fois pour finalement se faire dire que nous devions prendre la chambre #9 car elle était débarrée et que nous aurions les clés le lendemain. En entrant dans la chambre, celle-ci était occupé. Nous avons donc fait demi-tour et sommes allés ailleurs. L'hôtel a refusé de nous rembourser et, malgré les nombreuses tentatives de communication avec eux, nous n'avons toujours pas eu de réponse près d'une semaine plus tard.
Pour votre bien, allez ailleurs!
Charlie
6/10 Okay
JESSICA
Nov 29, 2024
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A localização é otima, mas o chuveiro saia pouquissima agua. E ao falar com a responsável ela disse que era assim mesmo, foi horrivel
El lugar es para ir a dormir. Nos tocaron varias cucarachas. El personal muy amable, pero al llegar al hacer el check in hay que llamar al teléfono para que alguien te reciba. Sin embargo por el precio es entendible
Verified traveler
Stayed 2 nights in Sep 2024
6/10 Okay
James
Sep 23, 2024
Disliked: Property conditions & facilities
James
Stayed 3 nights in Sep 2024
6/10 Okay
Carol
Jun 13, 2024
Liked: Cleanliness, staff & service, amenities
La habitación físicamente me gustó, buena limpieza, el problema fue el ruido, todo se escuchaba, el ruido de las motos, las conversaciones, las escaleras están pegadas a la pared y se superescuchaban los pasos de los que la usaban, En la noche no pude dormir, pues los ruidos son realmente fuertes. Es una lastima porque el cuarto es realmente lindo. Sin embargo creo que los cuartos que están al fondo no tienen problemas con los ruidos, .