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The Whitehall Houston

4.0 star property
Hotel with free local shuttle, near Toyota Center

Choose dates to view prices

Photo gallery for The Whitehall Houston

City view from property
Terrace/patio
Interior
Outdoor pool, pool umbrellas, sun loungers
Interior
The Whitehall Houston, situated near Downtown Aquarium and George R. Brown Convention Center, offers a luxurious retreat with shopping on site and a coffee shop. Unwind at the outdoor pool or explore the nearby attractions with help from the helpful staff.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Pool
The current price is P7,852
P9,186 total
includes taxes & fees
Feb 21 - Feb 22

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Premium bedding
Separate bedroom
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property amenity

Holiday Inn Houston Downtown by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 1,004 reviews
The price is P6,223
P8,302 total
includes taxes & fees
Mar 2 - Mar 3
Holiday Inn Houston Downtown by IHG
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About the neighborhood

Map
1700 Smith St, Houston, TX, 77002

What's nearby

  • Toyota Center - 14 min walk
  • Downtown Aquarium - 18 min walk
  • Daikin Park - 3 min drive
  • George R. Brown Convention Center - 4 min drive
  • Rice University - 7 min drive

Getting around

  • Houston Station - 6 min drive
  • Downtown Transit Center Station - 7 min walk
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Thirteen by James Harden - ‬5 min walk
  • ‪Nua Thai Kitchen - ‬5 min walk
  • ‪Shula's Steak House - ‬6 min walk

About this property

The Whitehall Houston

Upscale hotel near Toyota Center
Located close to Downtown Aquarium and George R. Brown Convention Center, The Whitehall Houston provides a terrace, shopping on site, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and tour/ticket assistance
  • A banquet hall, an elevator, and free newspapers
  • Guest reviews speak highly of the helpful staff and location
Room features
All 259 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Free toiletries and hair dryers
  • TVs with premium channels
  • Daily housekeeping, desks, and desk chairs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Does The Whitehall Houston have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Whitehall Houston?

As of Feb 7, 2025, prices found for a 1-night stay for 2 adults at The Whitehall Houston on Feb 21, 2025 start from P 7,851.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Whitehall Houston pet-friendly?

Yes, The Whitehall Houston allows dogs with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Whitehall Houston?

Valet parking is available for USD 40 per night.

What time is check-in at The Whitehall Houston?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Whitehall Houston?

Check-out is at noon.

Where is The Whitehall Houston located?

Located in Downtown Houston, this hotel is within 1 mi (2 km) of Toyota Center and Downtown Aquarium. George R. Brown Convention Center and Daikin Park are also within 2 mi (3 km). Downtown Transit Center Station is 7 minutes by foot and Bell Station is 8 minutes.

The Whitehall Houston Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 712 out of 1227 reviews
Rating 8 - Good. 219 out of 1227 reviews
Rating 6 - Okay. 140 out of 1227 reviews
Rating 4 - Poor. 70 out of 1227 reviews
Rating 2 - Terrible. 86 out of 1227 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay thanks to John. We were having a Christmas staycation and the hotel was beautifully decorated. It was quiet and clean with WiFi and affordable breakfast. I got a very upscale vibe from it although they didn’t advertise it as such. We walked to a couple of food places and staff was again, kind and hospitable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a fine and dedicated client service
Stayed 1 night in Feb 2025

6/10 Okay

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My biggest complaint is more with how Whitehall was listed on Expedia. The property did not have complimentary breakfast which is what I searched for on Expedia. In addition parking was an additional $40 a night which is not mentioned anywhere on Expedia that I could see.
Stayed 2 nights in Jan 2025

6/10 Okay

JOSE, Boerne

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately, I want to write a better review due to the staffs service. The staff all around was awesome. Unfortunately the hotel itself is outdated and in need of repairs that are easily visible.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ginger

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was beautiful, the staff was so nice, and it was so easy to get an Uber at any time. The rooms were just a bit outdated, but they had everything we needed, and overall, we had a great stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Desiree

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Terren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, staff was very helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Abdul Razek

Stayed 1 night in Jan 2025

10/10 Excellent

E

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Latoya

Traveled with partner
Liked: Cleanliness, amenities
Most of the staff were very pleasant and helpful. I did encounter a few staff who weren’t so pleasant. Overall the hotel was nice and in the heart of the city.
Stayed 4 nights in Dec 2024

8/10 Good

Terence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this place
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Nov 2024

8/10 Good

Gregory, Arlington

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The “upgrade” in my opinion was not and upgrade; I would have liked to see a room of lesser standard to rate it as such. The one free drink was nice, would’ve preferred one per evening. The restaurant was fantastic! We enjoyed each and every meal there.
Stayed 4 nights in Jan 2025

8/10 Good

Kimberly

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff was extremely helpful. The rooms need a little bit of a touch up. I was a little put off that valet parking was required; there was no self-parking option.
Stayed 2 nights in Jan 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and accommodating. The hotel was clean and well kept for being older.
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel/Great Staff-Especially John and Nelli!
Stayed 3 nights in Dec 2024

2/10 Terrible

Galen

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Forced to pay $40 for valet again , no public parking , way to expensive for such a horrible experience and breakfast was horrible
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately we only managed to stay one night in this lovely hotel. We are very impressed overall. Hotel and room is lovely. Cleanliness is very good, staff helpful and hotel has lots to do in it. Highly recommend. Thank you.
Stayed 1 night in Jan 2025

10/10 Excellent

Anya

Stayed 3 nights in Jan 2025

10/10 Excellent

Ejomafuvwe

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Mathew

Stayed 1 night in Jan 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of homeless people around and armed security was through someone out while I was checking out
Stayed 2 nights in Jan 2025

10/10 Excellent

Breanna

Stayed 3 nights in Dec 2024

8/10 Good

Roya

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 2 nights in Jan 2025