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MainStay Suites Texas Medical Center/Reliant Park

2.5 star property
Family-friendly Houston hotel in Astrodome with free parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Texas Medical Center/Reliant Park

Lobby sitting area
In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool, sun loungers
Lobby
In-room safe, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
The price is P3,957
P4,924 total
includes taxes & fees
Nov 28 - Nov 29

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Map
3134 Old Spanish Trl, Houston, TX, 77054

What's nearby

  • Houston Zoo - 3 min drive - 3.1 km
  • MD Anderson Cancer Center - 3 min drive - 3.4 km
  • NRG Park - 5 min drive - 4.3 km
  • NRG Stadium - 6 min drive - 4.4 km
  • Rice University - 6 min drive - 5.3 km

Getting around

  • Smith Lands Station - 3 min drive
  • Houston Station - 15 min drive
  • George Bush Intercontinental Airport (IAH) - 37 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Whataburger - ‬20 min walk
  • ‪Gyro King - ‬14 min walk
  • ‪The Studio - ‬2 min drive
  • ‪Jack in the Box - ‬19 min walk

About this property

MainStay Suites Texas Medical Center/Reliant Park

Family-friendly hotel near Houston Zoo
A grocery/convenience store, an arcade/game room, and laundry facilities are just a few of the amenities provided at MainStay Suites Texas Medical Center/Reliant Park. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • A free area shuttle, express check-out, and express check-in
  • Multilingual staff, meeting rooms, and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 89 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels and DVD players
  • Wardrobes/closets, separate sitting areas, and kitchens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Dining table
  • DVD player
  • Free area shuttle
  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 538 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from October 01 to February 25
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel
MainStay Suites Texas Medical Center/Reliant Park Houston
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel Houston

Frequently asked questions

Does MainStay Suites Texas Medical Center/Reliant Park have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at MainStay Suites Texas Medical Center/Reliant Park?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at MainStay Suites Texas Medical Center/Reliant Park on Nov 28, 2024 start from P 3,956.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is MainStay Suites Texas Medical Center/Reliant Park pet-friendly?

No, only service animals are welcome at the property.

How much is parking at MainStay Suites Texas Medical Center/Reliant Park?

Self parking is free at this property.

What time is check-in at MainStay Suites Texas Medical Center/Reliant Park?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at MainStay Suites Texas Medical Center/Reliant Park?

Check-out is at 11:00 AM.

Where is MainStay Suites Texas Medical Center/Reliant Park located?

This family-friendly Houston hotel is located in Astrodome, within 2 mi (3 km) of Hermann Park and Houston Zoo. MD Anderson Cancer Center and NRG Stadium are also within 3 mi (5 km).

MainStay Suites Texas Medical Center/Reliant Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 409 out of 1001 reviews" "
Rating 8 - Good. 296 out of 1001 reviews" "
Rating 6 - Okay. 141 out of 1001 reviews" "
Rating 4 - Poor. 77 out of 1001 reviews" "
Rating 2 - Terrible. 78 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Bonnie

Coffee pot didn’t work No hair dryer
Stayed 2 nights in Nov 2024

10/10 Excellent

Justin, Normangee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a surgery at St Luke’s the following morning, and the shuttle got us there from the hotel no problem. Stayed a night at the hospital and still was able to leave our car at the hotel and get picked up by the shuttle the next day. Really takes stress of driving around the med center area off of your shoulders…PLUS a great money saver on parking.
Stayed 1 night in Nov 2024

2/10 Terrible

Monique

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Myriane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to Cordell at the front desk for the good service
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We spent one night here as we were only in town for 1 day visiting a friend at MD Anderson. The area felt a bit empty as there is no shopping or restaurants really close. However, the hotel is convenient to the medical district and the staff was fabulous. Cordell was very welcoming and gave lots of suggestions of where we could explore around town. Some of the facilities are are bit run down and in need of repair. However, there were renovations occurring while we were there and so those issues should be addressed with the renovations.
Stayed 1 night in Oct 2024

4/10 Poor

Sonia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Stacy

Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not what was expected
The staff was nice. My room had roaches and that is unacceptable. The elevator was down and apparently it has been down a while. Also, they advertise free breakfast and that is not the case. The place just looks very rundown.
Stayed 1 night in Aug 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mahogany checked us in and she was nothing but amazing!
Stayed 1 night in Jul 2024

4/10 Poor

Vince

Disliked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

DANIELLE

Stayed 1 night in Apr 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Ryndie R

Traveled with group
Disliked: Staff & service, property conditions & facilities
Hotel overbooked and changed my 6 person room to a 4 person without notice. The elevators were broken and the new room they gave me did not have electricity. They moved me a third time and the room was fine. The hotel refuses to give a partial refund for their overbooking mistake.
Stayed 1 night in Jun 2024

2/10 Terrible

matt

Disliked: Cleanliness
No elevator, i was on 4th floor!!! Im 73 yrs old
Stayed 6 nights in Jun 2024

6/10 Okay

Araceli

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Betty

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Hallie

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived, it took a while for staff to find my reservation even with my confirmation number. I was given a room on fourth floor with broken elevator. When I open the door to the room, there was someone already in there. Someone not happy that I had just opened “their” door. I had to carry all my baggage back down stairs and explain the situation. It took several more minutes and phone calls to get another room. The whole situation was very off putting. The AC was very loud, waking me up each time it turned on.
Stayed 1 night in Jun 2024

10/10 Excellent

JUAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, it was a suite and it was great!
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Out with a whimper?
I have stayed here a few times over the past several years, because the location is very near my brother's home. Unfortunately, the condition of the hotel has noticeably declined with each visit. This time around, the elevator was out of service, there was debris throughout the hallways, and there was trash in their stairways. The website still advertises free breakfast, but this feature is actually no longer offered. The quality of the service was entirely dependent on whomever happened to be at the front desk at the time. It still served its purpose and had all of the basic amenities that I needed. There is still complimentary coffee in the lobby and other snacks/supplies available for purchase. The rates are still comparatively quite affordable. Unfortunately, after this experience and after seeing the general trajectory over multiple visits, I don't anticipate that I will be staying here again the next time I am in town.
Stayed 3 nights in Jun 2024

6/10 Okay

Shauntae

Traveled with family
Disliked: Amenities
Property had long term tenants. No breakfast available. Pool was not very clean and tiny in comparison to the picture. Bathroom grout had mold in tub. No counter in bathroom
Stayed 1 night in Jun 2024

4/10 Poor

Sigitas, Herndon

Disliked: Cleanliness, amenities, property conditions & facilities
Infested with cockroaches, eye sore of a neighborhood. Internet connection was not reliable.
Stayed 3 nights in May 2024

4/10 Poor

Ty

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Was informed on checking in (not before) that there had been a recent flood in the hotel on the 4th floor so elevator was not operable. We were still put on the 4th floor right next to the damage! I asked to be moved, but was told they had no space. Lack of vehicles in the parking lot at all hours of the day/night made me think otherwise. There was a mold/mildew smell and construction debris on the floors that no one bothered to clean up. Hotel felt overall not very well cared for. Area around facility is pretty sketchy.
Stayed 2 nights in May 2024

8/10 Good

Sandra

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Place was fine for a long weekend trip, kids love anyplace with a pool. Theres only 1 entry point so google maps has you go all the way around the building to eventually get you enough time to drive into the entrance from around the back. Staff at the front was very nice! Unfortunately their elevator didnt work. Wished the property would have sent a warning message, call or email about that. Luckily we were 2nd floor but still a bit inconvenient to my 60 mother who had a bad leg. Every guest was using the stairs so you would think staff would clean up the stairs, there was so much dust that the smell was gross walking up and down. Complimemtary coffee at the front was amazing, super tasty!
Stayed 2 nights in May 2024

6/10 Okay

Joshua

Traveled with partner
Liked: Staff & service
Disliked: Amenities
To start with the lows: place was hit by terrible storms a week prior to our stay. As such much of the property smelled moldy and had structural damage. The elevator was out of commission the entire length of our stay and the main door to our room didn’t have a working top latch. The shower practically took pliers to turn the knob. The highs: excellent customer service from the front and supporting staff! Receptionist was very kind and was able to assist us even with half functioning computer systems, the support staff was always friendly and even helped us carry out our luggage from the third floor. The room itself had a VERY GOOD comfortable bed and the little kitchen was great! Overall if the property gets the renovations it needs to be fully functioning, we would come again. However, until that happens, even at a competitive price and location, it wouldn’t be worth staying at.
Stayed 2 nights in May 2024

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Under renovations room numbers were literally in the floor on the ground laying there in the walkway old dirty couch in the hallway by the elevator that didn’t work next to a broken wheel chair . The room itself wasn’t so badly the property is dirt and nasty and unkept
Stayed 1 night in May 2024