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"I loveeeee this hotel! The staff is lovely, the beach is well maintained, everything is neat and clean, the food is really good also, one of my all times favorite spots!!!"

"Although my stay was wonderful & I ended up getting engaged on this vacation. There was a night where "

"Being there you know you’re in a safe space, you have the freedom to just relax, chill and be you You’re surrounded by friendly and courteous staffs."

"I loved my stay here best birthday vaction ever"

"The hotel was just fully relaxing from the time you walk in the hotel"

"We loved it. The service, the people, the food, the resort, the entertainment, the cleanliness. Everything was top notch. We had a wonderful experience. If you are coming to this resort- a couple of things to know: 1. Men- bring long pants. Some of the restaurants onsite require it to eat there. 2. If you are hungry- stay away from the Sports Bar- not good eats. 3. Bring cash. Any vendor can charge any tax they want, and the atms charge a huge amount to get your cash out. Other than that it was awesome! "

"The staff was amazing "

"My husband and I just returned from a stay for 4 days at this resort for his birthday. We travel quite often, but it was our first time in Puerto Rico. Overall, the resort was great! Food was amazing! Staff was helpful and friendly! There were a couple of issues, but they were quickly rectified! The hold that was to be placed on my credit card at check in didn't register (due to a glitch in their system is what we were told), so I had to return to the front desk 3 times and swiped it each time - subsequently placing the $610 hold three times. However, as soon as i brought it to their attention, they assured me that it would be fixed ASAP - and it was. The other thing was at check out, there was a $94 charge that was charged to our room account at one of the restaurants that we never went to. But, again, as soon as we brought it to the front desk's attention, they immediately reversed the charge. The last issue was that the telephone in our room wasn't working so we had to keep going to the front desk. We were told that engineering would come to fix it, but no one ever did. It was okay though, because the facilities are so beautiful that we didn't mind the walk. Also, be ready to be awakened by the music that is blasted outside beginning at 8 am. While the morning music was pretty zen, it was kind of difficult to go back to sleep bc it was so loud. We plan on returning next year w our children once all of the renovations are complete. Hopefully the casino will be open by then."

"Location and entertainment"