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Mahekal Beach Front Resort & Spa

4.0 star property
Unwind on pristine beaches with amazing staff by your side Enjoy an unforgettable stay filled with sun-kissed days spent lounging by the pool or practicing yoga.

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Photo gallery for Mahekal Beach Front Resort & Spa

5 outdoor pools, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas
Beach/ocean view
On the beach, white sand, sun loungers, beach umbrellas
Couples treatment rooms, hot tub, body treatments, hydrotherapy
Gym
Mahekal Beach Front Resort & Spa is nestled near Mario Villanueva Stadium Madrid, offering a serene beach getaway. Relax with a swim-up bar, indulge in aromatherapy at Revive spa or enjoy scuba diving and beach yoga. With 4 outdoor pools and poolside dining options, this upscale hotel has everything you need to unwind.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • All inclusive
The current price is P17,091
P22,863 total
includes taxes & fees
Mar 4 - Mar 5

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Run of House

Premium bedding, down comforters, Select Comfort beds, minibar

Run of House

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Down duvet
Ceiling fan
Blackout drapes/curtains
  • 21 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Ocean View Palapa

Premium bedding, down comforters, Select Comfort beds, minibar

Ocean View Palapa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Down duvet
Ceiling fan
  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Ocean View

Premium bedding, down comforters, Select Comfort beds, minibar

Ocean View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Down duvet
Ceiling fan
  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Bungalow

Premium bedding, down comforters, Select Comfort beds, minibar

Premium Bungalow

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for The Oasis

Premium bedding, down comforters, Select Comfort beds, minibar

The Oasis

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Premium bedding
  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Oasis Palapa

Premium bedding, down comforters, Select Comfort beds, minibar

The Oasis Palapa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Premium bedding
  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Garden View

Premium bedding, down comforters, Select Comfort beds, minibar

Garden View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Down duvet
Ceiling fan
  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Garden View Palapa

Premium bedding, down comforters, Select Comfort beds, minibar

Garden View Palapa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Down duvet
Ceiling fan
  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Quadruple Room Junior With Garden View

Premium bedding, down comforters, Select Comfort beds, minibar

Quadruple Room Junior With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Quadruple Room Classic With Garden View

Premium bedding, down comforters, Select Comfort beds, minibar

Quadruple Room Classic With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Quadruple Room Superior With Partial Sea View

Premium bedding, down comforters, Select Comfort beds, minibar

Quadruple Room Superior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Quadruple Room Junior With Garden View

Premium bedding, down comforters, Select Comfort beds, minibar

Quadruple Room Junior With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Quadruple Room Standard With Garden View

Premium bedding, down comforters, Select Comfort beds, minibar

Quadruple Room Standard With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Quadruple Room Super With Partial Sea View

Premium bedding, down comforters, Select Comfort beds, minibar

Quadruple Room Super With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Quadruple Room Economy

Premium bedding, down comforters, Select Comfort beds, minibar

Quadruple Room Economy

  • Sleeps 4
  • 2 Full Bed(s)

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6 restaurants, international cuisine

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Free WiFi
8.6 out of 10, Excellent, 2,711 reviews
The price is P19,175
P19,175 total
includes taxes & fees
Feb 19 - Feb 20
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
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About the neighborhood

Map
38 St And The Beach, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 2 min walk
  • Playa del Carmen Main Beach - 2 min walk
  • Quinta Avenida - 8 min walk
  • Quinta Alegría Shopping Mall - 13 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Mamita's Beach Club - ‬7 min walk
  • ‪Club de la Cerveza - ‬5 min walk
  • ‪La Vagabunda de la 38 - ‬2 min walk
  • ‪Encanto Beach Club - ‬4 min walk
  • ‪La Cueva del Chango - ‬4 min walk

About this property

Mahekal Beach Front Resort & Spa

Upscale family-friendly hotel near Mamitas Beach
Located close to Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall, Mahekal Beach Front Resort & Spa provides a swim-up bar, a beach bar, and a poolside bar. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and beach massages. Indulge in hydrotherapy, a hot stone massage, and a body treatment at Revive, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Yoga classes are offered at the gym; other things to do include scuba diving and beach yoga. A terrace, shopping on site, and a coffee shop/cafe are available to all guests.
Other perks include:
  • 5 outdoor pools with free cabanas, sun loungers, and pool umbrellas
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A free beach club on site, babysitting (surcharge), and wedding services
  • Books, a gift shop, and concierge services
  • Guest reviews speak highly of the beach locale, helpful staff, and first-rate property condition
Room features
All 195 individually furnished rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Select Comfort beds, and down comforters
  • Bathrooms with rainfall showers and hair dryers
  • Balconies or patios, wardrobes/closets, and ceiling fans

All inclusive details

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Land activities

Bicycling
Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 27 for adults and USD 27 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Cocina
  • Fuego Restaurante y Bar
  • Itzi Pool Bar
  • Las Olas

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Free beach club
  • Full-service spa
  • Games
  • Gym
  • Library
  • Playground
  • Scuba diving
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 33 buildings
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Christmas Day (25 December) Gala Dinner per adult: USD 120
  • Christmas Day (25 December) Gala Dinner per child: USD 60 (from 5 to 12 years old)
  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Bicycle storage
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
  • Airport shuttle fee: USD 302 per person (roundtrip)
  • Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
  • Pet fee: USD 30.25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100
Safety features at this property include a fire extinguisher, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the hot tub, and guests under 17 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Guests under 13 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen

Frequently asked questions

Does Mahekal Beach Front Resort & Spa have a pool?

Yes, this property has 5 outdoor pools. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Mahekal Beach Front Resort & Spa?

As of Feb 17, 2025, prices found for a 1-night stay for 2 adults at Mahekal Beach Front Resort & Spa on Mar 4, 2025 start from P 17,090.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mahekal Beach Front Resort & Spa pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 30.25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Mahekal Beach Front Resort & Spa?

This hotel doesn't offer parking.

What time is check-in at Mahekal Beach Front Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mahekal Beach Front Resort & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mahekal Beach Front Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 302 per person applies.

Are there all-inclusive benefits at Mahekal Beach Front Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Mahekal Beach Front Resort & Spa located?

Located in Downtown Playa del Carmen, this beachfront hotel is in the city center and within a 10-minute walk of Mamitas Beach, Quinta Avenida, and Mario Villanueva Stadium Madrid. Quinta Alegría Shopping Mall and Nuestra Senora del Carmen Catholic Church are also within 1 mi (2 km).

Mahekal Beach Front Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 670 out of 1005 reviews
Rating 8 - Good. 160 out of 1005 reviews
Rating 6 - Okay. 84 out of 1005 reviews
Rating 4 - Poor. 41 out of 1005 reviews
Rating 2 - Terrible. 50 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing , the food was incredible we enjoyed every minute we were there. Enrique, sofia and so many other staff members were so attentive and so nice to us at our stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

Marty, Prince George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an enjoyable stay at this resort. The whole grounds including pools and buildings are very beautiful. Very friendly staff and perfect central Playa del Carmen location!
Stayed 11 nights in Feb 2025

8/10 Good

Luly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was quiet, blow dryer was so old and blow very little I had to go to bed with wet hair
Stayed 1 night in Feb 2025

8/10 Good

Alexandre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay except Saturday night which was loud.
Stayed 8 nights in Jan 2025

8/10 Good

Erich Michael

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t typically write reviews. I will try to be fair and give both the good and the bad. The resort is small, which is what my wife and I wanted. It is cleverly configured making it a joy to walk. The winding paths bend through lush wild gardens and at every turn there seems to be a new, undiscovered secret. Because the paths meander through the resort, you can get a decent walk in despite the size of the property. Be respectful though, some paths dead end into the front door of guest accommodations. The accommodations are charming! We opted for a small private beachfront room which was a single concrete hut with a thatch roof. They are cute and serviceable but not overly luxurious. There are no TV’s in the rooms which didn’t matter to my wife and I, but seemed slightly odd. The huts have 0 sound proofing, so if you are looking to get to sleep before 10pm (when the music ends) opt for a garden room near the spa instead. There are only 2 restaurants open currently: the buffet and the ocean side restaurant. The buffet is nothing special. Fuego, the ocean side restaurant, though, has some truly stand out dishes. Take my advice: be adventurous and try some of their more unique offerings and the chef specials. You will not regret it. The beach front is small but comfortable. There is also a charming touristy strip of shops and restaurants literally just outside of the resort that are safe to explore. Service was not 5 star: staff we friendly enough just not very attentive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the international atmosphere and the very friendly and helpful staff.
Stayed 6 nights in Jan 2025

10/10 Excellent

Rodrigo

Stayed 5 nights in Jan 2025

10/10 Excellent

Patricia, Chicago

Stayed 5 nights in Nov 2024

10/10 Excellent

Ashley, Farmingdale

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience and a beautiful view for my room
Stayed 3 nights in Jan 2025

10/10 Excellent

Emilio Esquinca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and attentive. Hotel was really good Only opportunity is the lack of parking spaces available at the hotel
Stayed 6 nights in Jan 2025

2/10 Terrible

Maristella

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
They were already mad aware of the issue and did nothing about it
Stayed 7 nights in Jan 2025

10/10 Excellent

JANET

Stayed 2 nights in Dec 2024

10/10 Excellent

Kefei

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
wonderful holiday at mahekal beach front resort
Stayed 8 nights in Dec 2024

10/10 Excellent

Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic rooms with comfortable beds, exceptional resort with great food, friendly staff and unbeatable location on 38th in Playa Del Carmen. Only complaint is it can be loud at night
Stayed 7 nights in Dec 2024

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful: landscaping, beach, decorations. I love that there were no TVs in the room. My kids loved the hammocks on the porch and the access to pool and ping pong. Very walkable to 5th Avenue and other properties along the beach. It was not overcrowded.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Uriel was a great staff member! Love Mahekal it was my second time here with my fiancé and we can’t wait to come back!
Stayed 5 nights in Nov 2024

8/10 Good

anastacio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome, it has everything one needs to relax. It’s walking distance from various clubs and bars and shopping/tourist sites. The staff is very attentive to whatever you need. The rooms are very nice with some downsides. It rained a lot while I was there and the floor in my room was completely flooded and it got ny suitcase soaking. The nice thing is that anytime you leave and come back the staff has cleaned up and organized all yo belongings so you don’t even need to worry about the messes. The food in the restaurants at the repost is very good but pricey. The hot tub was lukewarm and has this green sludge floating at the top. The beach areas are very nice and comfortable. Overall this place is definitely somewhere I’ll come back to.
Stayed 3 nights in Dec 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attention to the client and great VIP Experience experience!
Stayed 1 night in Dec 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Donald

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent our vacation at Mahekal Beach Front Resort, this was an amazing stay. form the moment we arrived we were treated so well. Thank you to the bell staff, Louis and Jiovanni for your warm hospitality. the staff at both restaurants and the bars were amazing. I cannot speak enough about the amazing room right on the beach.
Stayed 6 nights in Dec 2024

8/10 Good

Philippa Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Probably the best location to get around Avenida 5 on foot - the quieter end of 5th. The staff was amazing and shout out to Sergio at the bar! A couple of things that are hopefully resolved before we go back. 1. the All Inclusive mini bar in the room was never restocked with the 4 beers and coffee daily as we were told by the bell hop at the beginning - we had to call daily for out one coffee pod and one coffee/cream pod even though there were two of us. The beer was never restocked and we ended up purchasing at the XOX across the street. 2. only one room key is provided which was not the most convenient. 3. We were told that we had to pay $245 upon check in but it ended up being $455 ($35 day for resort fee and the unexpected $15 per person daily service fee). Not sure what either charge went to when we still tipped at bar/restaurant and with the mini bar not being stocked daily - this part was disappointing and makes me question why we pay all inclusive and the extra $455 - we never got an answer to this. oh and check out process took so long our airport transportation alomst left and charged us an additional 500 pesos ($25 USD).
Stayed 7 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything!!☆
Stayed 6 nights in Dec 2024

6/10 Okay

Tracy Scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Resort overall good - quiet / safe / beach access / food & entertainment options / location Stay on southside of property for more peaceful sleep , northside gets late night noise from bars outside resort. Check to make sure your booking includes all you want - very expensive to add at check in
Stayed 7 nights in Nov 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room are different like small houses and the patio amazing with hammocks
Stayed 7 nights in Nov 2024

6/10 Okay

Viviana

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024