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"Awesome"

"Rooms are clean and very comfortable. Check-in was seamless"

"Stayed in the western style room with open air hot tub. The room was quite spacious, especially compared to other hotels in Japan. The room came with a massage chair which we enjoyed. The hot tub was on the small side but was able to accommodate two adults, and the temperature was perfect! The dinner and breakfast at the hotel were both excellent. We only stayed one night but would have loved to stay longer"

"Functional room set-up, nice onsen, and a great breakfast buffet. The only thing they're missing is a luggage stand."

"EXPERIENCE EXCELLENT"

"Good option for short stay Otaru."

"Comfortable stay for family of three. Staff are very nice and hotel was clean. I like the location as well, very close to the Canal and shops. "

"Hotel was clean and convenient "

"Very friendly and helpful staff. Property is very nicely designed, well executed and well managed. Overnight parking (valet) is relatively expensive for the spring season in the area."