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"Dive center "

"We enjoy everything about the property the people on most accommodating "

"I am so happy we chose El Cid for our family vacation. After reading reviews I chose this all inclusive for the food reviews and the excellent shore snorkeling at the resort. Being scuba divers, we wanted a great place to introduce the world of snorkeling to our children, 8, and 10. I was actually blown away by the multiple coral formations and vast array of reef fish there. We snorkeled almost every day here and honestly the snorkeling at El CID rivaled chanknaab by far. Make sure you go to the end of the bouys to see the ship wreck and giant anchor as well. We chose the Elite all inclusive plan as we are foodies. Ordered sea food for every dinner and it was beyond amazing. Their chefs definitely know what they are doing. Buffet was good, but to us the Elite plan was worth it for 5 star meals. Every staff member goes above and beyond for your stay and takes their jobs very seriously. Cruise passengers do arrive daily, but there are never too many, it can get pretty quiet when they are gone, in fact. Food at the swim up bar is all Amazing if you are looking for traditional American food for picky kids or adults. You can also easily hop over to the cruise port for shopping convenience. I just can’t say enough about how much we loved El Cid and we will definitely return. "

"We absolutely loved it. We have stayed at a variety of all-inclusive resorts in Mexico at Cozumel and in the Cancun area, and this was by far out favorite. The staff was delightful, remembering us from our last stay a year ago and always taking special care to ensure our stay was wonderful. Shout out to Allen, who always went above and beyond for my family. The food is the best food we have had at any all-inclusive, and the Japanese and Mexican restaurants rival pretty much any restaurant we've been to. The place was plenty spacious, although we went in February so maybe that would be different during peak season. The ferry pier is a 20 minute walk away if you want to go visit the mainland at Playa del Carmen, and there is a supermarket about 5 minutes away to get any extra sunscreen or whatever you forgot for cheap."

"I went alone and had the time of my life! Nicest people, very helpful, I even had to put in a small maintenance request and it was fixed that same day with a quickness. Ac worked great, food was good and the water was spectacular. Only suggestion is that they had more night life activities. The property was huge and amazing and has major potential to be even better but I had an amazing time and will for sure come back to visit! Me gusta "

"I've stayed at several hotels and all inclusive properties on the island over the years, the usual complaint from me is the food, not enough variety and lacking flavor. Fiesta Americanna stands above the rest with plenty of options and the quality was exceptional at every restaurant, every time! The dive boats pick you up right on the pier and the staff were all very friendly and accommodating without the usual high pressure sales pitches every time you pass by. Keep it up and I'll definitely be back!!!"

"Beautiful beach and grounds! The staff was excellent! Great food choices! Felt very safe and the property is only a $10 taxi ride to town. We will make this our annual spot to stay! "

"The excursions that were available daily were amazing, and the staff was awsome! Highly recomend this place."

"Beautiful beach area, speciality restaurants were delicious, had Henri make Mayan coffee flambe tableside in the evening buffet, very fun and delicious, not long lines for beverages.. Beautiful vegetation manicured on the grounds!"