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Melia Cozumel All Inclusive

3.5 star property
Family-friendly fun at the beach, with 2 outdoor pools

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Melia Cozumel All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
2 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach umbrellas
Restaurant
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
The price is P14,903
P18,365 total
includes taxes & fees
Jan 21 - Jan 22

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Junior Suite (Premium 2+1)

View from room

Junior Suite (Premium 2+1)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium 2+2)

View from room

Junior Suite (Premium 2+2)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for The Level Grand Premium (2+1)

Minibar, in-room safe, desk, iron/ironing board

The Level Grand Premium (2+1)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
Hair dryer
Shower/tub combination
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Family Junior Suite

View from room

The Level Family Junior Suite

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
Hair dryer
Shower/tub combination
  • 86 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Ocean View

Minibar, in-room safe, desk, iron/ironing board

Melia Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Plasma TV
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
Hair dryer
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Royal Suite

View from room

The Level Royal Suite

Highlights

Patio
Yard
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Plasma TV
Renovated in 2015
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront

View from room

Premium Suite, 1 Bedroom, Oceanfront

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Pillowtop bed
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Melia Garden View

Minibar, in-room safe, desk, iron/ironing board

Melia Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Plasma TV
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
Hair dryer
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

View from room

Junior Suite (Premium)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Plasma TV
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
Hair dryer
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Family Junior Suite (2+2)

View from room

The Level Family Junior Suite (2+2)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Level Family Junior Suite (2+3)

View from room

The Level Family Junior Suite (2+3)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 1 Bedroom, Oceanfront (2+2)

View from room

Premium Suite, 1 Bedroom, Oceanfront (2+2)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for The Level Family Junior Suite (2+4)

View from room

The Level Family Junior Suite (2+4)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
Hair dryer
Shower/tub combination
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for The Level Grand Premium

Minibar, in-room safe, desk, iron/ironing board

The Level Grand Premium

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Plasma TV
Pillowtop bed
Hair dryer
Deep soaking bathtub
Shower/tub combination
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (2+1)

View from room

Premium Suite, 1 Bedroom, Oceanfront (2+1)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Melia Room Sea View (2+1)

Minibar, in-room safe, desk, iron/ironing board

Melia Room Sea View (2+1)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
Hair dryer
Shower/tub combination
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Grand Premium (2+2)

Minibar, in-room safe, desk, iron/ironing board

The Level Grand Premium (2+2)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
Hair dryer
Shower/tub combination
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Garden View (2+1)

View from room

Melia Room Garden View (2+1)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Sea View (2+2)

Minibar, in-room safe, desk, iron/ironing board

Melia Room Sea View (2+2)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
Hair dryer
Shower/tub combination
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Garden View (2+2)

View from room

Melia Room Garden View (2+2)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior With Garden View

Minibar, in-room safe, desk, iron/ironing board

Suite Junior With Garden View

  • Sleeps 6
  • 2 Full Bed(s) and 1 King Bed(s)

View all photos for Single Room Premium With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Premium With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed(s)

View all photos for Single Room Premium With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Premium With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed(s)

View all photos for Room Superior With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Suite With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Single Suite Junior With Garden View

Minibar, in-room safe, desk, iron/ironing board

Single Suite Junior With Garden View

  • Sleeps 1
  • 2 Full Bed(s) and 1 King Bed(s)

View all photos for Room Standard With Garden View

Minibar, in-room safe, desk, iron/ironing board

Room Standard With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Single Room Standard With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Standard With Ocean View

  • Ocean view
  • Sleeps 1
  • 2 Full Bed(s) OR 1 King Bed(s)

View all photos for Single Room Standard With Garden View

Minibar, in-room safe, desk, iron/ironing board

Single Room Standard With Garden View

  • Sleeps 1
  • 2 Full Bed(s) OR 1 King Bed(s)

View all photos for Single Room Superior With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Superior With Ocean View

  • Ocean view
  • Sleeps 1
  • 2 Full Bed(s) OR 1 King Bed(s)

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Spa
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8.0 out of 10, Very Good, (1000)
The price is P11,131
P13,562 total
includes taxes & fees
Jan 9 - Jan 10
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About the neighborhood

Map
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600

What's nearby

  • Cozumel Maritime Terminal - 7 min drive
  • Punta Langosta Pier - 7 min drive
  • San Miguel Church - 8 min drive
  • Dolphinaris - 8 min drive
  • Stingray Beach - 9 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive

Restaurants

  • ‪Islands Beach Club - ‬15 min walk
  • ‪Marimex - ‬9 min drive
  • ‪Guidos Restaurante - ‬6 min drive
  • ‪Cocotiki - ‬2 min walk
  • ‪Tequila Beach Club Cozumel - ‬2 min drive

About this property

Melia Cozumel All Inclusive

All-inclusive family-friendly property near Punta Langosta Pier
Located close to San Miguel Church and Museo de la Isla de Cozumel, Melia Cozumel All Inclusive provides a swim-up bar, a poolside bar, and a terrace. This property is a great place to bask in the sun with a white sand beach, sun loungers, and snorkeling. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a body scrub, a hot stone massage, or a facial. Be sure to enjoy a meal at any of the 4 on-site restaurants. Enjoy the 24-hour gym, as well as activities like basketball, beach volleyball, and archery. Stay connected with free in-room WiFi, and guests can find other amenities such as mini golf and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • An outdoor tennis court, coffee/tea in the lobby, and laundry services
  • Books, a banquet hall, and a billiards/pool table
  • Guest reviews say great things the beach locale, pool, and helpful staff
Room features
All 187 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 42-inch plasma TVs with satellite channels
  • Free infant beds, daily housekeeping, and desks

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Miniature golf
Paintball
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Embarcadero Beach Bar
  • El Isleño Swim Up Bar
  • Fish House
  • Mole
  • Mole Snack BAr

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Air hockey
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Games
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Snorkeling

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free crib
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 577 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 76 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Melia All Inclusive Golf & Resort
Melia Cozumel All Inclusive Golf & Beach Resort
Melia Cozumel Golf Beach
Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel
Melia Cozumel All Inclusive Golf And Beach Resort
Meliá Vacation Club Cozumel All Inclusive
Meliá Vacation Club All Inclusive
Meliá Vacation Club Cozumel
Meliá Golf All Inclusive
Meliá Cozumel Golf
Melia Cozumel All Inclusive Golf & Beach Hotel
Resort Melia Cozumel
Melia Cozumel All Inclusive Golf Beach Resort
Meliá Cozumel Golf All Inclusive All-inclusive property
Meliá Golf All Inclusive All-inclusive property
Melia Cozumel
Meliá Cozumel Golf All Inclusive
Melia Cozumel Golf All Inclusive
Melia Cozumel All Inclusive Cozumel
Melia Cozumel All Inclusive All-inclusive property
Melia Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

Does Melia Cozumel All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Melia Cozumel All Inclusive?

As of Jan 8, 2025, prices found for a 1-night stay for 2 adults at Melia Cozumel All Inclusive on Jan 21, 2025 start from P 14,903.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Cozumel All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Melia Cozumel All Inclusive?

Self parking is free at this property.

What time is check-in at Melia Cozumel All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Melia Cozumel All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Melia Cozumel All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, mini golf, and more.

Where is Melia Cozumel All Inclusive located?

Nestled on the beach, this Zona Hotelera Norte property is within 6 mi (10 km) of Museo de la Isla de Cozumel, Punta Langosta Pier, and San Miguel Church. Stingray Beach and Chankanaab National Park are also within 9 mi (15 km).

Melia Cozumel All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 512 out of 1009 reviews" "
Rating 8 - Good. 292 out of 1009 reviews" "
Rating 6 - Okay. 117 out of 1009 reviews" "
Rating 4 - Poor. 63 out of 1009 reviews" "
Rating 2 - Terrible. 25 out of 1009 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

viktoryia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Misty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and a great location on the beach. The beach is walkable and felt safe. The resort is slightly out of town so you need to take a cab (unless you are into walking a few miles each way). There was a lot of activities for the kids and well planned. We felt the pools were chilly and used the Caribbean more. We wished they were slightly heated for days that it was too rough to swim in the sea. We were disappointed in the reservation experience for restaurants. The Mole Taco and Fish House both require reservations that were difficult to get due to them always being full. But when you walk by there was always a minimum of 8 tables open even though there was said to be no reservations available for the night. The hotel also needs to hire more staff to clean up after guests (since guests seem to think they don't need to clean up after their selves) as there was always used towels, cups, etc left behind by guests and they were not cleaned up until evening causing chairs to not be usable by other guests and birds to come around and eat off the plates left. Our flight was delayed and so we missed a day of our reservation. It was disappointing that neither Expedia or the resort would work with us on a refund or resort credit for the day we missed out on that was out of our control.
Stayed 7 nights in Dec 2024

4/10 Poor

Amanallah

Traveled with family
Disliked: Cleanliness, property conditions & facilities
1 rooms are so damp and smell like swage, you need to do sth for the sewage smell when you charge resort money 2 you need better internet, it is barely working 3 elevators were down everyday, multiple times we had to use stair 4 food variation is limited, it takes 10 minutes to order a tea, at least add a hot water container to your buffet area
Stayed 5 nights in Dec 2024

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, but food is not that good and there is only very few restaurants. If you don’t pay level, most likely you will have trouble finding beach chairs with shadowi
Stayed 2 nights in Dec 2024

2/10 Terrible

tracy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is horrible, the staff was rude and I had to pay an additional 4k when we checked in since they couldn't find a payment in their system. I was told I can request a credit in the am and the refund would take up to 10 days. The hotel room was damp and smelled mildewy. the photos on the site are misleading. the all inclusive part doesn't mention staff refusing to provide basic amenities outside certain hours (like a cup of coffee). i asked for a few extra towels since I have kids and a blanket since the room was cold and I was asked why did I need more and maybe they could send some since they are short staffed but the items never came to our room. The bad service and hotel accommodations on the first day forced me to book another hotel the next day. I could share more about the nightmare hotel but I'll save it for now. really read the reviews on this one.
Stayed 7 nights in Dec 2024

4/10 Poor

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The service was mediocre, however the buffet was awful. The food was very poor quality, and often overcooked with little flavor. I ordered a cheeseburger fron the snack restaurant and the burger patty was made of soy, with cheap America cheese. The shows were, poor qualify, almost comical, as they attempted to be taken seriously. One night the bartender didn't show up, During the show, so if you wanted drinks, you had to walk half the legenth of the hotel to another bar. During another show the entertainment didn't show, so at the beginning of the show the staff asked which of the hotels guests wanted to sing, karaoke. What a joke.
Stayed 4 nights in Dec 2024

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property needs some upgrades. Beach is wonderful! Ocean in front is murky. Food was very good. Drinks were ok. Plenty of lounge chairs that were clean and comfortable. Enjoyed sitting on the wicker furniture outside the lobby area. Shows were ok.
Stayed 7 nights in Dec 2024

6/10 Okay

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and worked hard to make our stay comfortable. The food at the buffet was just low average. The meals in the reservation only Fish House was excellent. It was very difficult to secure reservations as they would allow only three per stay. It didn’t make sense as there were many empty tables.
Stayed 7 nights in Dec 2024

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities
The staff is very friendly and courteous the entertainment was mediocre the food was below average except for breakfast that was very good there weren't a lot of places you could get snacks if you were hungry at night
Stayed 7 nights in Dec 2024

10/10 Excellent

Pierre Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 7 nights in Dec 2024

10/10 Excellent

SUSAN ELAINE

Liked: Cleanliness, staff & service
Stayed 9 nights in Dec 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful
Stayed 5 nights in Dec 2024

6/10 Okay

kenneth

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed with the swimming area in the ocean in front of the property, the water was brown. I had read a lot of reviews that stated this resort had excellent snorkeling there is no way you could snorkel in the ocean at the resort. Also the food was the same everyday, you have to make reservations as soon as you get there which we were not told. The staff was great. The beach itself was very nice just not once you got to the water.
Stayed 5 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Belinda, Carthage

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent place to stay. Our Level room was huge! A bottle of wine waiting when we got there! Fully stocked Mini fridge. And the bathroom was perfect for women with a place to get ready outside the toilet area. And cottenlle toilet paper! Fully stocked shower with body wash, shampoo and conditioner. The property was well kept and taken care of daily. The staff was phenomenal. Helped us every day, took care of us, and were so kind. Highly recommend getting the Level Grande room. Private area to sit during the day on tiki loungers, private snack bar, concierge service, and they make your reservations. There was not one thing to complain about with this property. Buffett was excellent, as were the restaurants. Drinks were good, bartenders were so fun and kind. We would go back!
Stayed 6 nights in Dec 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at Melia. The hotel is older, but the rooms have some modern touches and are VERY clean. I do think the ol' girl is due for a full renovation but overall, no complaints about the hotel itself. The food was good, the drinks were plentiful, and the beach and pool areas are very nice! The staff are all incredibly warm, and go out of their way to make sure you are enjoying yourself. We had Santiago as our concierge, and he was amazing. Ian (beach side and pool), Jose (at breakfast buffet, cooking excellent omelets!), the staff at The Fish House, at Mole, at the Mediterranean tapas restaurant outside - each and every one of them made our stay feel special. The entertainment each night was a lot of fun too. I would give this a solid "A" if I am letter grading, and a well earned 4.7 out of 5 on a number scale. The deduction is only due to the hotel being a bit dated. My family and I look forward to returning!
Stayed 4 nights in Dec 2024

10/10 Excellent

brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay agian
Stayed 7 nights in Dec 2024

10/10 Excellent

Patricia Lynn

Traveled with partner
Liked: Amenities
Beautiful beachfront property with a wonderful staff, great food choices, and fun activities for the whole family.
Stayed 7 nights in Dec 2024

10/10 Excellent

Aashutosh, East York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had fun with a sea view room. Great food and drinks. Very nice people. It was awesome
Stayed 1 night in Dec 2024

10/10 Excellent

Isabel L. De

Liked: Property conditions & facilities
I highly recommend this hotel the service and the installations are wxcellent
Stayed 2 nights in Dec 2024

8/10 Good

Thao Tran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tennis and pickleball courts, however, I didn’t like the fact that we have to pay extras for them to turn on the lights. It’s December and sunset it’s at 6.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The food at Melia is always delicious, the views were great, the beach was clean and our room was comfortable . The decor and furniture is dated but it is well maintained. The restaurants and buffet all had great food.
Stayed 5 nights in Dec 2024

10/10 Excellent

DIANA

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024