Hotels near Shopping Areas in Cleveland, England

"Staff were so helpful and friendly. We had a group of kids from a football team with us and the staff couldnt do enough for them even bringing out a box of toys for them."

"Old hotel building but rooms are modern and clean"

"Good place, good location, would have been good to be able to check in before 3"

"Good value for money . Dirty carpet ,noisy faucets, and then there is the pub noise ."

"If I could give this place a 0 I would. We booked for 14 nights due to a work trip. We ended up spending 1 night in this hotel and left. It was filthy, it was horrid and it was just not up to any standards of a hotel. It seemed like a half way house - disgusting. I have attached some photos. We requested a refund for the 14 days as we only did one day here and we weren't allowed a refund. Expedia wouldn't even refund us. We will not be using Expedia ever again. Do not allow your kids or family...

"I haven't received the email with the key code yet. When I managed to reach the responsible person, they sounded frustrated on the phone, as if it was my fault they hadn't fulfilled their responsibilities properly The advertisement was ambiguous, and I wasn't aware that the bathroom was separate. Additionally, the room wasn't clean, and the towels provided were dirty, so I had to get my own. The heating wasn't functioning, and it was uncomfortably cold. I had to sleep with a hoodie, but I was...

"Well-priced, great food. "