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"Fabulous stay at this hotel. Just down the road from the train station. Central to restaurants bars shopping. Close to the lake. The hotel is great. Staff were so friendly and helpful. We got lots of recommendations from Natalia on reception. The bed was comfortable the room was perfect for our two night stay. Breakfast was very good and plentiful. Loved our stay. "

"Great location! "

"Great place to stay. Restaurants and Train stations/Bus stations are walkable distance from this hotel. Rooms were clean."

"Friendly service at checkin. Very informative and helpful. Room attendants were happy and accommodating as well. The attached restaurant offered delicious italian cuisine. The hotel was in a great location; off the main road and close to old town and the train station. We will choose this location again on our next Lucerne trip. "

"The room is very spacious, excellent service, flawless check in, best location, close to attractions and train station, bus station."

"What a great hotel to stay with family ! Outstanding service and very clean hotel . "

"Our stay here was virtually perfect. The hotel has all the right amenities and then some. There is something incredibly comfortable in the room which makes it one of the best stays we've ever had in Europe as a whole. Pros: - historic but very well renovated - great AC - perfect location - lake views are incredible - staff is great - daily chocolate treats were a unique surprise - incredible bathroom (private toilet, double sink, great water flow, waterfall shower, great quality shampoo/conditioner/soap) - international outlet adapter, USB c outlets by the bed - perfect blackout shades - perfectly quiet rooms, especially with the windows closed - awesome historical artifacts in the room Cons: - it was a shame that our reservation didn't include breakfast. Maybe it was related to Expedia itself though since it seems strange that such an expensive hotel wouldn't have that by default. "

"This is a remarkable property. Beautiful interiors. Wonderful staff. The location is perfect. The food in the cafe restaurant was fantastic. I’d love to visit again. "

"Great property, but the staff is what made me submit a review. Antonia at the front desk made our two days in Zürich better than we could’ve imagined. She suggested restaurants and things to do and treated us with respect and care. I could tell she genuinely wanted us to enjoy our time, and that is incredibly valuable these days."