Luxury Hotels in Cazenovia, New York

"Easy check in and the rooms are updated and clean"

"Great hotel, stayed overnight for a birthday shopping trip. Staff was friendly and happy to see a McDonald’s right next door because COFFEE. Bathroom is a bit small but perfect if you’re looking for a cheap stay nice room nothing special. "

"There wasn’t much around the area that was open. The entrance of the hotel was just not pleasant or inviting. There should be more of a driveway or drop-off/pick-up area. There should be nicer entrance doors, greenery inside and out. You walk in and are greeted with a lot stairs with dirty worn carpet. The main lobby area could have been a bit brighter. The hotel seemed a bit run down. It has great potential given its history. The room was spacious. It had a very interesting wooden door. I suspect it was an original historical door. The interior aspect had two buttons that I didn’t understand what to do with them. There was a dead bolt and chain lock. The bathroom was very large but no tub, two sinks and a large open space. Some type of seating or place to put your clothes on after showering would have been nice. Also a few hooks to hang pajamas on would be nice. The dark wood needs to be refinished. "

"Great room spacious and clean,with amazing amenities- The Front Desk lady was super friendly and professional…"

"There was a peculiar smell when I turned on the heat in the room"

"Front desk staff very welcoming. "

"So many great restaurants. Good food. Good shopping. Fun slots. Good entertainment. All in one building so a nice place to stay out of the cold"

"We stayed here because it was close to a venue for a celebration we were attending. They were so quick at check in and kind and even gave us a fresh warm cookie at the time of check in. The property was very nice, elegant and clean. The only complaint I had, was they had someone from housekeeping knocking on every door on our floor at 8am saying it was time for check out when people hadnt checked out yet and I said that to the employee. We went downstairs for coffee and I let the front desk staff know cause the lady kept doing it even an hour later after she knocked on our door, she kept knocking on more. Anyhoo, I believe the employees name was Erin at the front desk, she immediately told us she would address it with management and provided us a breakfast voucher which was very nice. Overall the place was outstanding!"