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Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5 star property
Luxury property on the beach, with 5 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Exterior
Exterior
Lobby sitting area
Exterior
View from room
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Room service
  • Hot Tub
  • Housekeeping
The price is P31,855
P38,544 total
includes taxes & fees
Feb 3 - Feb 4

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Two Bedroom - All Inclusive

Premium bedding, down comforters, free minibar, in-room safe

Two Bedroom - All Inclusive

7.8 out of 10
Good
(8 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 157 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

View all photos for One Bedroom - All Inclusive

Premium bedding, down comforters, free minibar, in-room safe

One Bedroom - All Inclusive

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for One Bedroom Ocean View- All Inclusive

View from room

One Bedroom Ocean View- All Inclusive

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe 2 Queen Beds - All Inclusive

Premium bedding, down comforters, free minibar, in-room safe

Deluxe 2 Queen Beds - All Inclusive

8.4 out of 10
Very good
(16 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Ocean 2 Queen Beds - All Inclusive

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Ocean 2 Queen Beds - All Inclusive

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Suite Ocean View- All Inclusive

Premium bedding, down comforters, free minibar, in-room safe

Two Bedroom Suite Ocean View- All Inclusive

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 157 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for Deluxe 1 King Bed - All Inclusive

Premium bedding, down comforters, free minibar, in-room safe

Deluxe 1 King Bed - All Inclusive

9.0 out of 10
Wonderful
(44 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean 1 King Bed - All Inclusive

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Ocean 1 King Bed - All Inclusive

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Oceanfront- All Inclusive

Terrace/patio

Three Bedroom Oceanfront- All Inclusive

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Full-sized refrigerator/freezer
  • 430 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Three Bedroom Loft- All Inclusive

Living area

Three Bedroom Loft- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Full-sized refrigerator/freezer
  • 325 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Two Bedroom Oceanfront- All Inclusive

Dining room

Two Bedroom Oceanfront- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 253 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Murphy Bed

View all photos for Two Bedroom Loft- All Inclusive

View from room

Two Bedroom Loft- All Inclusive

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Full-sized refrigerator/freezer
  • 205 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse- All Inclusive

Terrace/patio

Two Bedroom Penthouse- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Full-sized refrigerator/freezer
  • 308 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

View from property

Villa del Palmar Cancun Luxury Beach Resort & Spa

Pool
Hot Tub
All inclusive
Spa
8.6 out of 10, Excellent, (1008)
The price is P13,253
P16,037 total
includes taxes & fees
Jan 21 - Jan 22
Villa del Palmar Cancun Luxury Beach Resort & Spa
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About the neighborhood

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 10 min walk
  • Punta Sam Beach - 10 min walk
  • Playa Mujeres Golf Club - 8 min drive
  • Isla Mujeres Ferry Terminal - 78 min drive
  • North Beach - 89 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 37 min drive

Restaurants

  • Hiroshi Bar
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪Caprichos Villa del Palmar - ‬9 min walk
  • ‪Davinos - ‬8 min walk

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Luxury all-inclusive property near Ultramar Ferry Puerto Juárez
An adjacent golf course, a beach bar, and a grocery/convenience store are just a few of the amenities provided at Villa del Palmar Cancun All Inclusive Beach Resort & Spa. This property is a great place to bask in the sun with a beachfront location, free beach cabanas, and beach massages. Indulge in a manicure/pedicure, a Swedish massage, and reflexology at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Mediterranean cuisine. The gym offers fitness classes and yoga classes; other things to do include scuba diving, beach volleyball, and kayaking. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 5 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Limo/town car service, supervised childcare (surcharge), and a 24-hour front desk
  • Luggage storage, smoke-free premises, and multilingual staff
  • Guest reviews give top marks for the family-friendly amenities, beach locale, and pool
Room features
All 415 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like furnished balconies and pillow menus. Guest reviews speak positively of the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Free toiletries and hair dryers
  • 50-inch flat-screen TVs with satellite channels
  • Childcare services, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

Things to do

  • 18-hole adjacent golf course
  • 4 spa tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Shopping

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Frequently asked questions

Does Villa del Palmar Cancun All Inclusive Beach Resort & Spa have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

As of Jan 20, 2025, prices found for a 1-night stay for 2 adults at Villa del Palmar Cancun All Inclusive Beach Resort & Spa on Feb 3, 2025 start from P 31,854.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Villa del Palmar Cancun All Inclusive Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Self parking and valet parking are free at this property.

What time is check-in at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Villa del Palmar Cancun All Inclusive Beach Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Are there all-inclusive benefits at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Yes, the property is all-inclusive. Activities include snorkeling, kayaking, and more.

Where is Villa del Palmar Cancun All Inclusive Beach Resort & Spa located?

Located in Punta Sam, this beachfront property is next to a golf course and within a 15-minute walk of Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and El Meco Archaeological Site are also within 2 mi (3 km).

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 900 out of 1397 reviews" "
Rating 8 - Good. 269 out of 1397 reviews" "
Rating 6 - Okay. 116 out of 1397 reviews" "
Rating 4 - Poor. 58 out of 1397 reviews" "
Rating 2 - Terrible. 54 out of 1397 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Angelique

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually rate this property 5 stars. For some reason my app won’t allow me to pick the 5 star rating. This is a great resort ! The pools are amazing, the food is really good for an all inclusive. Great family resort with lots of fun activities and a beautiful beach!! The beach was amazing! Our room was awesome and spacious! 5 stars!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Steven Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish more evening activities for adults.
Stayed 5 nights in Jan 2025

10/10 Excellent

Micaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and food stood out as being above and beyond expectations, really exceptional experience thank you all!
Stayed 7 nights in Dec 2024

6/10 Okay

Hamed

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is clean, with excellent facilities and convenient rooms. However, the biggest challenge is getting to the resort as they do not provide shuttle service for guests, which I wish they would consider adding. The food is fantastic, with a variety of options to choose from, but booking restaurants can be a challenge. For example, I tried to book the Italian restaurant a day in advance, but it was already full. Make sure to plan well in advance if you want to secure a spot at your preferred dining venue. The rooms are clean, and the service is excellent, but the TV facilities are disappointing. If you have kids or plan to use the TV, note that it’s not a smart TV, and you can’t connect your devices to it. Overall, we had a great stay, and I truly appreciate the service and amenities provided. While the location isn’t the most convenient, the resort offers everything you need for a comfortable stay. However, if you plan to visit downtown or leave the resort frequently, you might want to consider alternative options.
Stayed 5 nights in Jan 2025

2/10 Terrible

Jennifer

Traveled with family
I got to the resort. They told me they overbooked and sent me and my family to a different resort 45 mins away. Not the same resort not the same level of what I paid for. They gave me 4 nights to come back sometime but blackout dates apply and I have to pay for flights again.
Stayed 4 nights in Dec 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service, amenities
Liked; Employees very professional and accomodating;they all had smile on their faces; Best Pizza at La Casona; Fernando upgrade at front desk.Daniel manager assisted with transfer to different room;beautiful property and beach Not like; not much variety in food; food quality uneven
Stayed 7 nights in Jan 2025

6/10 Okay

EDUARDO JOSE

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel’s installations were excellent, and the restaurants offered a wide variety of delicious dishes. The staff was exceptionally friendly and attentive. However, there were a few disappointing aspects. Firstly, our room wasn’t ready until almost 5 pm despite the check-in time being at 4 pm. Secondly, they intended to charge an additional 900 dollars on top of our bill. We had to go through three separate checks to ensure the accuracy of the bill, which made me feel as though they were trying to take advantage of us.
Stayed 6 nights in Dec 2024

4/10 Poor

Mujtaba S

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 5-night stay at Villa del Palmar Cancun was a major disappointment, especially for a family paying for a premier ocean-view room. Here’s why: 1. Dining Issues: Despite claims of award-winning restaurants, we couldn’t get a reservation at any during our stay. We were left with mediocre buffets or slow room service. 2. Pool Towel Shortages: By 6:45 PM, all pool towels were gone, with staff blaming the full hotel. Pools stay open until 9 PM, but no towels meant no evening swims. 3. Pushy Timeshare Sales: From check-in, we were harassed with timeshare pitches. A “free breakfast” was a sales trap, and they even woke us up at 7 AM to push it again. Every trip to the lobby was another encounter. 4. Poor Room Service and Cleanliness: Room service was slow, often forgetting basics like water and towels. The room had stains on the floor, hair in the shower, and dirty mirrors. 5. Terrible Internet and Entertainment: The Wi-Fi was unusably slow, and the TVs couldn’t cast from our devices, leaving us stuck with their limited programming—frustrating for a family with kids. 6. Building Disrepair: Constant humming from a utility building ruined the ocean-view room. Elevators were faulty, and the property showed clear signs of neglect. Bottom Line: Between pushy sales tactics, poor service, slow internet, and mediocre food, this resort is far from luxurious. Definitely not coming back.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Oct 2024

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort and rooms are beautiful. The service is hit and miss depending where you go. The bar by the pool Is terrible. Everyone else is great .
Stayed 3 nights in Dec 2024

10/10 Excellent

julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Workers were very polite and great service
Stayed 4 nights in Oct 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho la suite que nos asignaron y me encantó la vegetación verde , lo que no , es los menús de los restaurantes , son similares todos . No hay diferencias. Excelente ambiente
Stayed 5 nights in Dec 2024

10/10 Excellent

Carlo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked a 7-day all-inclusive holiday at Villa Del Palmar during Christmas. When we arrived to check in, they upgraded us to their sister resort adjacent to Villa Del Palmar, the 5-star Garza Blanca. We had access to the amenities of both resorts. Both resorts were stunning and beautiful in design and layout. Villa had more of a natural and rustic design with brighter colours that reflected the cultural aura of Mexico. Garza Blanca was more modern in design but the resort was simply beautiful with top of the line amenities and service. We would definitely visit any of these two resorts again.
Stayed 7 nights in Dec 2024

4/10 Poor

Connor

Liked: Cleanliness
Disliked: Staff & service, amenities
Nothing special. The 5:30 buffet was the only good food.
Stayed 5 nights in Dec 2024

6/10 Okay

Emily

Stayed 5 nights in Dec 2024

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Dec 2024

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service around pool and beach was excellent and our room was very spacious with a wonderful view! One thing that was really annoying is having to wait for and sign a bill everytime we ate or drank anything.
Stayed 5 nights in Dec 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms .Great service. Great food
Stayed 3 nights in Dec 2024

10/10 Excellent

Gokcen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort
Stayed 4 nights in Dec 2024

10/10 Excellent

Saima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time while there! Food, amenities and cleanliness were all great!
Stayed 4 nights in Dec 2024

2/10 Terrible

Alexa

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I’ve been to Cancun multiple times and this hotel has been the worst experience I’ve had. I booked a double bed room and got a king bed at check in. Staff was not very helpful. Adventure desk at the pool lied about half the activities we purchased. All floors were extremely slippery and hotel charged extra fees at check out. I would never recommend this hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Dzemko

Stayed 5 nights in Dec 2024

8/10 Good

Marianne Gille

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pools of different temperatures and the jacuzzis
Stayed 4 nights in Dec 2024