Moon Palace Nizuc - All inclusive

4.5 star property
Experience an unforgettable getaway with upscale amenities and fun activities like golf lessons and yoga classes.

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Photo gallery for Moon Palace Nizuc - All inclusive

Aerial view
On the beach, white sand, sun loungers, beach umbrellas
Terrace/patio
Premium bedding, down comforters, memory foam beds, minibar
Hair salon
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Room service
The current price is P25,256
P30,785 total
includes taxes & fees
Feb 24 - Feb 25

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Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Family Suite Garden View - Kids & Teens Free

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 90 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Deluxe Garden View - Kids & Teens Free

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Honeymoon Suite Ocean Front - King Size Bed

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Deluxe Ocean View - Kids & Teens Free

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Deluxe Ocean Front - Kids & Teens Free

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Governor Suite Ocean View - King Size Bed

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Map
Carretera Cancun-Chetumal Km. 36.5 EDF A, Cancun, QROO, 77500

What's nearby

  • Moon Palace Golf Club - 18 min walk
  • Xoximilco - 7 min drive
  • Ventura Park Cancun - 14 min drive
  • Riviera Cancun Golf Resort - 20 min drive
  • Delfines Beach - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • Lobby Bar
  • ‪Grand Lobby Bar - ‬18 min walk
  • ‪Grand Central Buffet - ‬5 min drive
  • ‪Momo teppanyaki Resturant - ‬6 min walk
  • ‪The Grill - ‬6 min drive

About this property

Moon Palace Nizuc - All inclusive

Luxury all-inclusive property near Moon Palace Golf Club
Located close to Riviera Cancun Golf Resort, Moon Palace Nizuc - All inclusive provides a free breakfast buffet, a golf course, and 2 swim-up bars. Get out on the links at this property and enjoy amenities such as a driving range, golf lessons, and a golf clubhouse. Indulge in hydrotherapy, a sports massage, and a body treatment at AWE Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mexican cuisine. Yoga classes are offered at the gym; other things to do include basketball. Free in-room WiFi is available to all guests, along with 2 poolside bars and a free daily manager's reception.
Additional perks include:
  • 3 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking and valet parking
  • 2 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Babysitting (surcharge), a banquet hall, and golf cart on site
  • Guest reviews speak highly of the helpful staff
Room features
All 709 rooms feature comforts such as private indoor hot tubs and 24-hour room service, as well as perks like premium bedding and laptop-compatible safes.
More amenities include:
  • Childcare services, free extra beds, and travel cribs
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, separate tubs/showers, and free toiletries
  • 47-inch Smart TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, balconies, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Caporales
  • Carvao
  • Manglar
  • Palapa Pelícanos
  • Sweet & Coffee

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Travel crib
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 36 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • No elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 34 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

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Frequently asked questions

Does Moon Palace Nizuc - All inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Moon Palace Nizuc - All inclusive?

As of Feb 23, 2025, prices found for a 1-night stay for 2 adults at Moon Palace Nizuc - All inclusive on Feb 24, 2025 start from P 25,255.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Moon Palace Nizuc - All inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Moon Palace Nizuc - All inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Moon Palace Nizuc - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Moon Palace Nizuc - All inclusive?

Check-out is at noon.

Does Moon Palace Nizuc - All inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Moon Palace Nizuc - All inclusive?

Yes, the property is all-inclusive.

Where is Moon Palace Nizuc - All inclusive located?

This Cancun property is on the beach, 0.9 mi (1.5 km) from Moon Palace Golf Club, and within 12 mi (20 km) of Riviera Cancun Golf Resort and Delfines Beach. Maya Museum of Cancun and El Rey Ruins are also within 16 mi (25 km).

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Moon Palace Nizuc - All inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 488 out of 800 reviews
Rating 8 - Good. 160 out of 800 reviews
Rating 6 - Okay. 71 out of 800 reviews
Rating 4 - Poor. 40 out of 800 reviews
Rating 2 - Terrible. 41 out of 800 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniella

Staff were all amazing - friendly, helpful and kind
Stayed 7 nights in Feb 2025

10/10 Excellent

TIMOTHY ROBERT

Went with my family and absolutely loved our time at this resort. Highly recommend. Resort was clean, staff was friendly, restaurants were great, and the nightly shows were excellent.
Stayed 7 nights in Feb 2025

10/10 Excellent

Neil

Great hotel
Stayed 7 nights in Dec 2024

8/10 Good

Rakesh B

Enjoyed stay!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Harpreet

Wonderful stay and excellent staff!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Todd

Very nice property.
Stayed 1 night in Jan 2025

10/10 Excellent

Chandra

Best vacation ever.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kassandra

Great property and stuff
Stayed 1 night in Jan 2025

8/10 Good

Scott

Overall good stay. Not a great beach but the pools were nice
Stayed 7 nights in Dec 2024

10/10 Excellent

Shobhit mohan

Very nice properry and ambience. Lots of options to eat and activities to be done.
Stayed 6 nights in Dec 2024

10/10 Excellent

SURJIT SINGH

They need to add more veggies options.
Stayed 6 nights in Feb 2025

10/10 Excellent

Aleida

My family and I highly recommend this resort. Clean. Safe. Courteous. Convenient.
Stayed 5 nights in Jan 2025

10/10 Excellent

Nathalie

My son aged 7 absolutely loved the kids club ( playroom) said it’s the best one he’s ever been too. The staff are excellent. We also loved the jacuzzi, the hammock, the pool and the gym. We had a great stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Maitray

Best in all we enjoyed it
Stayed 5 nights in Dec 2024

10/10 Excellent

ilcheol

It was a fantastic winter vacation
Stayed 3 nights in Nov 2024

10/10 Excellent

Sharad Kumar

Everything is good.
Stayed 4 nights in Dec 2024

8/10 Good

Kyung Taek

Staff was very kind and friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cody

Great
Stayed 9 nights in Dec 2024

10/10 Excellent

Maria Edilma Mazo

Nice service
Stayed 5 nights in Dec 2024

6/10 Okay

SUNGIL

It's hard to book restaurants for dinner and spa...
Stayed 5 nights in Dec 2024

10/10 Excellent

Bobby

Anyone who reports a negative experince at a Deadhead function is... loco.
Stayed 6 nights in Jan 2025

8/10 Good

JUNSOO

Everything was good except for the unfriendly service of some of the staff. Food, Facility and so on, fantastic!
Stayed 4 nights in Dec 2024

10/10 Excellent

Mythraeyi

Beautiful property, well maintained. Good service, staff friendly and helpful. Well managed tours. More vegetarian options in buffet and restaurants needed.
Stayed 5 nights in Dec 2024

10/10 Excellent

George

Amazing location and loved the expedia vip perks!
Stayed 3 nights in Sep 2024

10/10 Excellent

Gregory Lee

The moon palace, Nizic was clean safe, and the service at that resort was top-notch. The beach was clean. The grounds are immaculate.
Stayed 4 nights in Dec 2024