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citizenM Boston Back Bay

4.0 star property
Hotel with a 24-hour fitness center, steps from Newbury Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Boston Back Bay

Exterior
Interior detail
Exterior
Check-in/check-out kiosk
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Free WiFi
The price is P5,293
P6,164 total
includes taxes & fees
Jan 3 - Jan 4, 2025

Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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Free WiFi
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The price is P6,987
P8,136 total
includes taxes & fees
Dec 8 - Dec 9
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About the neighborhood

Map
408 Newbury street, Boston, MA, 02115

What's nearby

  • Hynes Convention Center - 6 min walk - 0.6 km
  • Northeastern University - 10 min walk - 0.9 km
  • Fenway Park - 11 min walk - 1.0 km
  • Copley Square - 14 min walk - 1.2 km
  • Boston University - 4 min drive - 4.4 km

Getting around

  • Hynes Convention Center Station - 1 min walk
  • Boston Yawkey Station - 14 min walk
  • Logan International Airport (BOS) - 20 min drive

Restaurants

  • ‪Bukowski Tavern - ‬4 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tatte Bakery & Cafe | Berklee - ‬4 min walk
  • ‪The Bebop - ‬4 min walk

About this property

citizenM Boston Back Bay

Upscale hotel near Northeastern University
A short walk from Fenway Park and Boston University, citizenM Boston Back Bay provides a coffee shop/cafe, a bar, and a 24-hour gym. The on-site restaurant, canteenM, features international cuisine. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Luggage storage, coworking spaces, and coffee/tea in the lobby
  • A 24-hour front desk, a TV in the lobby, and smoke-free premises
Room features
All 399 rooms include comforts such as premium bedding and iPads, as well as perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (49 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitizenM Boston Back Bay Hotel
CitizenM Boston Back Bay Boston
CitizenM Boston Back Bay Hotel Boston

Frequently asked questions

Is citizenM Boston Back Bay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at citizenM Boston Back Bay?

As of Dec 3, 2024, prices found for a 1-night stay for 2 adults at citizenM Boston Back Bay on Jan 3, 2025 start from P 5,292.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Boston Back Bay?

This hotel doesn't offer parking.

What time is check-in at citizenM Boston Back Bay?

Check-in begins at 4:00 PM.

What time is check-out at citizenM Boston Back Bay?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM Boston Back Bay located?

Located in Fenway–Kenmore, this hotel is within a 10-minute walk of Newbury Street and Northeastern University. Fenway Park and Copley Square are also within 15 minutes. Hynes Convention Center Station is only a 2-minute walk and Kenmore Station is 8 minutes.

citizenM Boston Back Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 287 out of 392 reviews" "
Rating 8 - Good. 62 out of 392 reviews" "
Rating 6 - Okay. 25 out of 392 reviews" "
Rating 4 - Poor. 7 out of 392 reviews" "
Rating 2 - Terrible. 11 out of 392 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kerestina

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Liping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and location!
Stayed 2 nights in Sep 2024

10/10 Excellent

Simonetta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and fun, convenient and clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Patrick Abou

Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love the features in the room!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Alisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at CitizenM and I was very pleased with the experience! The hotel felt very comfortable and welcoming and the view was amazing!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very funky hotel with really cool rooms. Excellent breakfast too.
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great common space - perfect for colorizing. New hotel so everything is modern. No parking garages close by, so not the most convenient if you need to park.
Stayed 4 nights in Sep 2024

10/10 Excellent

Derick

Traveled with partner
Liked: Cleanliness
Awesome Stay. Great staff, perfect location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Defne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable. LOVED the ipad controls and tv connection.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2024

10/10 Excellent

An

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Nov 2024

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific traveler's hotel: Clean rooms, easy check-in/check-out. Good location, easy access to mass transit. Only reason didn't give it one more star for the overall rating was the homeless guy upchucking around the corner. Hotel itself and staff were great.
Stayed 1 night in Nov 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Well done. Capsule rooms, but cool public space
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I like the lounge area with the tables by the bar where you can sit and eat and work on your laptop.
Stayed 2 nights in Nov 2024

4/10 Poor

Larry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was so small that it was difficult for one person and would be impossible for 2--not enough room to do basic things without bumping elbows on the wall, bumping your head on the vanity mirror, etc. Can't get a decent meal without leaving the site.
Stayed 4 nights in Nov 2024

8/10 Good

Leigh

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Hynes convention center strongly recommended visit it again
Stayed 4 nights in Nov 2024

10/10 Excellent

Tania

Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice stay. The staff there is very friendly. I called to ask connection to their WIFi, the girl who picked up my phone call went to my room to help me and got me a cup of hot water and tea bags as she noticed I lost my voice. Very sweet!
Stayed 3 nights in Nov 2024

8/10 Good

Faye

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the location
Stayed 3 nights in Nov 2024

10/10 Excellent

YUKAKO

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Faheem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel. Many of the in room controls (AC/Heat, lighting, blinds) can be controlled by your smartphone, and/or the iPad provided in the room.
Stayed 2 nights in Nov 2024

8/10 Good

Angela Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 3rd stay in a CitizenM and I plan to book at CitizenM in my future travels, Although rooms are small they’re just the right size for me and contain everything I need and are safe, clean, and comfortable. The Back Bay location was perfect for my needs. Everything was in walking distance. Staff is friendly too.
Stayed 7 nights in Nov 2024