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Aktun Bacalar

2.5 star property

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Photo gallery for Aktun Bacalar

Exterior
1 bedroom, premium bedding, Select Comfort beds, in-room safe
1 bedroom, premium bedding, Select Comfort beds, in-room safe
1 bedroom, premium bedding, Select Comfort beds, in-room safe
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Studio Suite

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Superior Studio Suite

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Select Comfort bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Double or Twin Room

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Junior Double or Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Select Comfort bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Superior Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Select Comfort bed
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Double Room

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Junior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Select Comfort bed
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed
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About the neighborhood

Map
Mario Villanueva, Bacalar, QROO, 77935

What's nearby

  • Fort of San Felipe - 6 min walk - 0.6 km
  • Laguna Bacalar Ecological Park - 6 min walk - 0.6 km
  • Municipal Spa of Bacalar - 15 min walk - 1.3 km
  • Cenote Negro - 3 min drive - 1.8 km
  • Cenote Cocalitos - 6 min drive - 4.7 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 39 min drive

Restaurants

  • ‪La Playita - ‬5 min walk
  • ‪Restaurant el Barril de Bacalar - ‬7 min walk
  • ‪I Scream Bar - ‬6 min walk
  • ‪Finisterre Bacalar - ‬4 min walk
  • ‪Yerbabuena - ‬1 min walk

About this property

Aktun Bacalar

Hotel near Lake Bacalar
Close to Laguna Bacalar Ecological Park, Aktun Bacalar provides amenities like a poolside bar and a garden. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Smoke-free premises, luggage storage, and a TV in the lobby
  • Outdoor furniture
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with heated floors and showers
  • 38-inch Smart TVs with digital channels
  • Furnished balconies or patios, wardrobes/closets, and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A poolside bar

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lever door handles
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch smart TV with digital channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 9831019907

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Frequently asked questions

Does Aktun Bacalar have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Aktun Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aktun Bacalar?

This property doesn't offer parking.

What time is check-in at Aktun Bacalar?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Aktun Bacalar?

Check-out is at noon. Late check-out is available for a fee.

Where is Aktun Bacalar located?

Located in Mario Villanueva Madrid, this hotel is within a 5-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. Fort of San Felipe and Canal de los Piratas are also within 10 minutes.

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Aktun Bacalar Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 41 out of 53 reviews
Rating 8 - Good. 9 out of 53 reviews
Rating 6 - Okay. 1 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zaneta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, we loved it, highly recommend!
Stayed 2 nights in Feb 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms, accessible location and very relaxing ambiance.
Stayed 1 night in Mar 2024

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice. Great size and comfy beds. Great location to restaurants and to the Laguna. Restaurants that I recommend close by is Mr. Tacos and for breakfast I recommend Finisterre. La Playita is also a great please to eat for lunch and dinner. Bacalar is a gorgeous place.
Stayed 4 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great property easy walk to everything
Stayed 1 night in Jun 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable. Nice large rooms. Should be more than one soap for a 2 night stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was Fantastic! We were blown away what a peaceful oasis in the perfect location walking distance to amazing restaurants and the center as well as the lagoon.The amazing staff stood out made the experience so memorable. The hotel felt very safe The rooms are clean and very comfortable! My husband loved the coffee maker and coffee they provided. The bathroom were large spa like feel with hot water and good water pressure. Your large sliding doors lead out to a patio to sit and enjoy the peace and quiet. At night it lights up beautifully as well. My husband and I are already planning our next stay here.
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Lovely quiet spots, central and close to most restaurants and all
Stayed 2 nights in Feb 2024

8/10 Good

Jose E.

Liked: Cleanliness, staff & service, property conditions & facilities
Nice updated rooms!
Stayed 1 night in Jul 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New construction hotel so it feels modern and clean. AC unit in room is so nice to escape from the tropical heat of the day. Pool is refreshing, though on the smaller side. Great location to walk to various places throughout Bacalar. Highly recommended to rent a bike to get around much faster.
Stayed 7 nights in Jun 2024

6/10 Okay

Rocio

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very nice and accommodating. However the property was not clean- we couldn’t use the pool. Our second room wasn’t stocked with drinks- we had to ask for blankets as the beds only had a very thin silk linen.
Stayed 1 night in Jul 2024

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and it served its purpose. The room was clean. The beds are firm and there isn’t much of a blanket; it’s just a light duvet. However, because the area is usually very warm, it was really all you needed. It also has a/c to help regulate the room temperature. The front desk was quite informative and accommodating.
Stayed 1 night in Jul 2023

10/10 Excellent

Maximo

Liked: Cleanliness, amenities, property conditions & facilities
La propiedad es increible, la extension, las habitaciones, las áreas de reposo, su restaurante! La arquitectura y la vista desde cualquier rincón a la laguna
Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Stayed 3 nights in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones muy cómodas y personal muy accesible
Stayed 4 nights in Apr 2025

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno, lo recomiendo

Todo muy bien, hice la reserva algunas semanas antes y no me cobraron en la App entonces iba con miedo a llegar y no tener habitación o que me salieran con enormes cargos sorpresa pero no nada de eso. La atención de los muchachos fue muy buena en todo momento, el hotel en general es muy bonito y agradable, la habitación muy muy bien, lo único que pediría es que cambiaran las sábanas hacen que la cama se vea muy bien pero son incómodas.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gretchen lisette higuera

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación cerca de la laguna y el centro
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse
Stayed 1 night in Feb 2025

10/10 Excellent

Micheline Malena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nos encanta! We will be back!

Segunda vez que nos quedamos aquí y nos encanta. La recámara es muy cómoda, modera pero acogedora. Muy limpio todo. Aparte la ubicación es ideal, caminamos a todos lados. 100% regresaremos y 100% recomendamos!
Stayed 1 night in Feb 2025

10/10 Excellent

LORENA KAREN

Stayed 3 nights in Feb 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fue una grata experiencia

Las habitaciones son bonitas y espaciosas, con un aroma agradable y buena decoración. El tema del estacionamiento no fue inconveniente en temporada baja. Volvería a hospedarme con ellos.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jorge F Diaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel siempre esta impecable. Daniel y todo el staff son siempre muy amables y te ayudan en todo. Por mucho el mejor hotel costo beneficio. La zona no es las mejor, estéticamente hablando, pero definitivamente la mas céntrica, todo te queda cerca. Lastima que no tenia mas noches disponibles si no me hubiera quedado mas tiempo.
Stayed 1 night in Feb 2025

10/10 Excellent

Sheila

Liked: Amenities
The property was perfect for our large group we had use of an outdoor patio to gather. The hotel was near the fort and town square a restaurants.
Stayed 2 nights in Feb 2025

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
todo de acuerdo a lo esperado
Stayed 1 night in Dec 2024