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Extended Stay America Suites Austin Northwest/Arboretum

2.5 star property
Austin hotel in Gateway with free breakfast and a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Austin Northwest/Arboretum

Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Private kitchen
Lobby
Property amenity

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Parking included
  • Breakfast included
  • Air conditioning
The price is P3,704
P4,351 total
includes taxes & fees
Dec 26 - Dec 27

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

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Property entrance

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The price is P4,117
P4,993 total
includes taxes & fees
Dec 24 - Dec 25
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About the neighborhood

Map
10100 N Capital Of Texas Hwy, Austin, TX, 78759

What's nearby

  • Arboretum at Great Hills Mall - 14 min walk - 1.2 km
  • Q2 Stadium - 3 min drive - 2.7 km
  • Domain Northside - 3 min drive - 2.9 km
  • J. J. Pickle Research Campus - 4 min drive - 3.5 km
  • St. David's North Austin Medical Center - 4 min drive - 5.2 km

Getting around

  • Kramer Station - 3 min drive
  • Austin Station - 12 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 20 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪The Cheesecake Factory - ‬18 min walk
  • ‪Maggiano's - ‬2 min drive
  • ‪Panera Bread - ‬5 min walk
  • ‪Yogurt Planet III - ‬3 min drive

About this property

Extended Stay America Suites Austin Northwest/Arboretum

Hotel near Lake Austin
Extended Stay America Suites Austin Northwest/Arboretum provides amenities like free to-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Coffee/tea in the lobby, smoke-free premises, and a front-desk safe
  • A 24-hour front desk, an elevator, and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 102 rooms feature comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, full-sized refrigerators/freezers, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Arboretum
Extended Stay America Arboretum Austin
Extended Stay America Arboretum Hotel
Extended Stay America Arboretum Hotel Austin
Extended Stay America Austin Northwest/Arboretum Hotel
Extended Stayamerica Austin/Arboretum Hotel Austin
Extended Stay America Austin Arboretum Hotel
Extended Stay America Austin
Extended Stay America Austin-Arboretum-Capital Texas Hwy Hotel
Extended Stay America Austin-Arboretum-Capital Texas Hwy
Extended Stay America Northwest/Arboretum Hotel
Extended Stay America Austin Northwest/Arboretum
Extended Stay America Northwest/Arboretum
Extended Stay America Austin Northwest/Arboretum
Extended Stay America Suites Austin Northwest/Arboretum Hotel
Extended Stay America Suites Austin Northwest/Arboretum Austin

Frequently asked questions

Is Extended Stay America Suites Austin Northwest/Arboretum pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Extended Stay America Suites Austin Northwest/Arboretum?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Austin Northwest/Arboretum on Dec 26, 2024 start from P 3,704.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Extended Stay America Suites Austin Northwest/Arboretum?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites Austin Northwest/Arboretum?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Extended Stay America Suites Austin Northwest/Arboretum?

Check-out is at 11 AM.

Where is Extended Stay America Suites Austin Northwest/Arboretum located?

Located in Gateway, this hotel is within 2 mi (3 km) of Arboretum at Great Hills Mall, Domain Northside, and Q2 Stadium. Museum of Ice Cream and J. J. Pickle Research Campus are also within 3 mi (5 km).

Extended Stay America Suites Austin Northwest/Arboretum Reviews

Reviews

6.6
Rating 10 - Excellent. 198 out of 905 reviews" "
Rating 8 - Good. 243 out of 905 reviews" "
Rating 6 - Okay. 182 out of 905 reviews" "
Rating 4 - Poor. 138 out of 905 reviews" "
Rating 2 - Terrible. 144 out of 905 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Julie

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The person checking me in was very kind and very understanding. I was a little sketched out when I arrived. it took about 10 minutes to get some one to let me in as it was after 10:00. The lady at the front desk was very kind, however the lobby was not taken care of. I got checked in, went to the 4th floor, the doors opened and the smell of marijuana was overwhelming. I found my room, walked in, turned on the lights and heater. It was clean, but extremely dated and when I turned on the heater, it hadn't been used yet so the burning smell was overwhelming. I was in the room for only 5 min when the smell of marijuana infiltrated my room and I could hear people yelling and screaming outside my door. I opened it only to find no one was there, they were in fact in a room down the hall. I proceeded downstairs to the lobby and checked out.
Stayed 1 night in Dec 2024

8/10 Good

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well maintained and close to domain
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Accident happened. Had to cancel last minute.
Stayed 1 night in Sep 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Oct 2024

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

bill

Traveled with family
Disliked: Amenities
Booked a two double beds, hotel provided one queen. No refund
Stayed 4 nights in Oct 2024

4/10 Poor

Marcia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
We had emailed days prior about an early check in and recieved no response. So we went straight to the hotel to see what they could do for us. The team lead at the front desk did not allow us to have an early check-in and was quite rude about it. We had to venture off for 3 hours, came back at 2:30 and room still wasnt ready. 10 minutes later another couple walked in and they were able to check in. They didnt even have restrooms for customers. Breakfast consisted of coffee, granola bars, oatmeal packs. Our second and third day ONLY had coffee and the oatmeal packs that do not taste good. Our room was never clean, no bed made, no fresh towels, no toilet paper. Not impressed. Only good thing is that there is a plaza across with restaurants (20 min. walk, 5 minute uber ride).
Stayed 4 nights in Oct 2024

8/10 Good

Sadiq

Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Stayed 1 night in Sep 2024

10/10 Excellent

Sumedh

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Chelsie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very help full at check in..and the rooms are nice and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Jin

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No good
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel met and exceeded my expectations In every way.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
People loitering in parking lot and around building was not safe.
Stayed 1 night in Sep 2024

10/10 Excellent

Cornelious

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Kwaku

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Sep 2024

10/10 Excellent

Jin

Stayed 1 night in Aug 2024

2/10 Terrible

Judith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip was last minute, with high priority to stay in same hotel as friends, close to the places we needed to visit. Otherwise, we would have looked for another hotel after the first night. We should have known we wouldn't have a good experience when we first entered. Nobody was at the registration desk and there was water dripping from the ceiling onto the registration desk. The employee who came out to greet us was surprised by the water and rushed off to check the rooms above and make some phone calls. We had to stand around a while before we could check in. There was an odd smell in the hall but the room smelled ok. The room was adequate, however we were surprised that, for an extended stay hotel, there were no glasses, plates, utensils, etc. NONE! Apparently you have to pay extra for those. Bathroom light was extremely dim, almost couldn't see. Toiletries were nearly nonexistent: 2 small bars of soap and one TINY container of mediocre shampoo. No hand lotion or conditioner. Hair dryer was missing. The guy at the front desk didn't have a spare hair dryer. I had to wait quite a while until he finally found one. Thank goodness for a nearby Target where we were able to pick up some supplies. Breakfast was not good. It was a cart in the entry with some instant oatmeal, instant grits, a few small packaged muffins, a couple of breakfast bars, and coffee. We went to McDonalds. The staff were polite. Don't think the state of the property was their fault.
Stayed 3 nights in Sep 2024

2/10 Terrible

Savannah

Stayed 1 night in Sep 2024

4/10 Poor

PRISCILLA

Business traveler, Traveled with partner
Liked: Staff & service
Staff was very nice and helpful.
Stayed 2 nights in Aug 2024

8/10 Good

Luis, Leander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend this place
Stayed 5 nights in Jun 2024

4/10 Poor

San Juanita

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Adrian

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Daiquiri, Westlake Hillls

Stayed 2 nights in Jun 2024