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"I just really enjoyed my stay and they made everything. Easy check-in was great. Got into my room and the TV had issues when I first got in, so I just called the front desk and they took care of it. The same day I went on to go eat, and came back with a working TV. Food. Options were good and the customer service. When they came in to deliver. The food was also really well."

"The staff was very professional and accommodating. Helped us book several tours. They were such a help. The hotel has a beautiful rooftop restaurant overlooking the city. It’s so amazing. I loved it ! "

"This hotel was very nice, new, and clean. The airport shuttle to and from the new airport was really helpful."

"I didn't like that Expedia offers one price and then charges another price when I arrive at the hotel. Why not tell the truth? I'm attaching the voucher for 250 when the price offered without taxes was 225."

"Fantastic staff, very accommodating. I would definitely stay again. The only improvement would be a dedicated work area 24/7 with WiFi. The restaurant downstairs is great for that but their hours are 7 to 3pm"

"I stayed a night coming into Lima. The shuttle arrived quickly and staff was friendly and accommodating. I was late for the buffet breakfast but they made some fresh scrambled eggs and brought them to my table. "

"Had a wonderful experience, everything was perfect."

"5 Stars – Exceptional Stay at Novotel Medellín! From the moment I arrived at Novotel Medellín, I was impressed by the sleek, modern design and the warm hospitality from the staff. The check-in process was smooth and professional, and I felt genuinely welcomed. My room was spotless, spacious, and thoughtfully designed with modern touches and a comfortable bed that made it easy to relax after a long day of exploring the city. The Wi-Fi was fast and reliable—perfect for both work and streaming. One of the highlights was the breakfast buffet: a fresh, delicious spread of local fruits, pastries, eggs, and Colombian coffee that’s hard to beat. The on-site restaurant also serves great meals throughout the day, with excellent service and a relaxing ambiance. The location is perfect—close to El Poblado and within walking distance of great restaurants, shops, and nightlife, yet quiet enough for a restful night’s sleep. I also loved the rooftop pool and fitness center, both of which offered amazing views of the city and mountains. Whether you're visiting Medellín for business or leisure, Novotel hits the sweet spot between comfort, style, and value. I will definitely be returning—and recommending it to friends and family."

"Clean "