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Heiss Hotel

4.0 star property
Hotel with a fitness center, a short walk to Poblado Park

Choose dates to view prices

Photo gallery for Heiss Hotel

Desk, soundproofing, free WiFi, bed sheets
Exterior
Front of property
Restaurant
Reception
Located in the heart of El Poblado, Heiss Hotel offers a tranquil retreat near Poblado Park and Lleras Park. Stroll through the lush garden or stay connected with in-room WiFi, then enjoy peace of mind with 24-hour front desk support.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
The current price is P3,672
P3,672 total
includes taxes & fees
Mar 8 - Mar 9

Room options

View all photos for Luxury Room, Balcony, City View

Desk, soundproofing, free WiFi, bed sheets

Luxury Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony, City View

Desk, soundproofing, free WiFi, bed sheets

Superior Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, City View

Desk, soundproofing, free WiFi, bed sheets

Standard Room, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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P5,654 total
includes taxes & fees
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About the neighborhood

Map
1460 Cra. 43F, Medellín, Antioquia, 050021

What's nearby

  • Poblado Park - 9 min walk
  • Lleras Park - 14 min walk
  • Medellín Clinic - El Poblado - 17 min walk
  • Oviedo Shopping Center - 3 min drive
  • Santafé Mall - 4 min drive

Getting around

  • Poblado Station - 10 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive

Restaurants

  • ‪Foxey Pub - ‬3 min walk
  • ‪Tagliata - ‬4 min walk
  • ‪Pizzería Olivia - ‬3 min walk
  • ‪Gabo - ‬2 min walk
  • ‪Ganso & Castor Café - Bistró - ‬3 min walk

About this property

Heiss Hotel

Upscale hotel near Poblado Park
Close to Lleras Park, Heiss Hotel provides amenities like a garden and a gym. Guests can connect to free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), an elevator, and a 24-hour front desk
  • Smoke-free premises
Room features
All 176 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 50-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: COP 40,000 for adults and COP 40,000 for children

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 200000 per accommodation, per stay

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Pet fee: COP 200000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number 210165

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Frequently asked questions

Is Heiss Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 200000 per accommodation, per stay.

How much does it cost to stay at Heiss Hotel?

As of Feb 7, 2025, prices found for a 1-night stay for 2 adults at Heiss Hotel on Mar 8, 2025 start from P 3,672.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Heiss Hotel?

Heiss Hotel doesn't offer parking.

What time is check-in at Heiss Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Heiss Hotel?

Check-out is at noon.

Where is Heiss Hotel located?

Located in El Poblado, this hotel is within a 10-minute walk of Monterrey Comercial Mall and Poblado Park. Santafé Mall is 1.5 mi (2.4 km) away. Poblado Station is 10 minutes by foot and Industriales Station is 25 minutes.

Heiss Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 139 out of 197 reviews
Rating 8 - Good. 36 out of 197 reviews
Rating 6 - Okay. 12 out of 197 reviews
Rating 4 - Poor. 2 out of 197 reviews
Rating 2 - Terrible. 8 out of 197 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dressel, St. Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pros it was up to date, clean. The staff was very helpful, with a lot of beautiful views. The hotel is a part of a small mall featuring a couple of restaurants. Excellent value for the price. I would definitely recommend and stay here again. Cons. No TV service only apps The rooms are really small but that should be expected for the price
Stayed 3 nights in Feb 2025

6/10 Okay

Amber

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The rooms are very small but the balcony was awesome - it is fairly new hotel with glitches to work out . I suggest do not buy the breakfast as it isn’t worth it .
Stayed 2 nights in Feb 2025

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View and elegante
Stayed 2 nights in Jan 2025

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Esther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el Hotel. En mi opinion deberia tener un safacon en las habitaciones asi como Horno Microhondas; ya que uno esta acostumbrado a encontrar esto en las habitaciones que regularmente uno alquila. Adicional, aunque es algo que creo ya no pueden arreglar, la percha es un poco pequeña e incomoda. El personal, el servicio, muy bueno. Definitivamente volveria a alojarme en el mismo.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ana Iris Carpio

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are exceptionally friendly and helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 7 nights in Jan 2025

10/10 Excellent

XAVIER, san juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed in partial days of the reserved and all the days were consistent with good service , had a balcony room with view to the city great view, to the mountains the facilities all you can request of a nice hotel. near restaurants and the metro. everyday cleaning, staff always with service and a smile. Recommended. In a good spot in medellin. and they are improving the hotel.
Stayed 25 nights in Jan 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern hotel. My room with a kitchenette was perfect. Nice view & perfect location. Will stay here again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jesus M. González

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Diego, Winthrop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot .. location even better ..
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jan 2025

8/10 Good

james, marietta

Liked: Cleanliness, amenities, property conditions & facilities
After reading a few other reviews online, I was very hesitant about booking the property however, overall I’m glad I did. The location is great there’s a nice spa on premises and 3 or 4. Restaurants. The roof top bar and lounge area is nice with beautiful views of the city. I didn’t have the opportunity to experience the spa or the restaurants, but I was told by other guests that they had great experience . The rooms are small and decorated nicely . The only issue that, I agree with from previous reviews is that the walls are very thin so you hear everything from next door. The front desk staff was OK. No one went above and beyond or asked if everything was OK or not. Overall, from a scale from 1 to 10 I would give this property 8. I would recommend this hotel but keep in mind of the noise level from the neighboring rooms as well as the restaurants downstairs that play music at night. I stayed on the third floor, so I’m not sure how it would be on a higher floor. thanks
Stayed 5 nights in Jan 2025

10/10 Excellent

James

Traveled with partner
Liked: Amenities
Good times
Stayed 5 nights in Jan 2025

10/10 Excellent

leonardo

Liked: Cleanliness, amenities
Evriting
Stayed 9 nights in Jan 2025

10/10 Excellent

Sharday

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, staff and location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Hosh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for mi
Stayed 7 nights in Jan 2025

10/10 Excellent

PadmaKumar, Carlsbad

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to shopping and Park Lleras
Stayed 6 nights in Jan 2025

10/10 Excellent

Rossy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Dec 2024

6/10 Okay

Azure

Liked: Cleanliness, staff & service, property conditions & facilities
A 10 minute walk to restaurants and bars, there was a couple options on site. Only tried the one for breakfast. The rooms were smaller than they appeared on Expedia.
Stayed 4 nights in Dec 2024

10/10 Excellent

raymond

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, and safe neighborhood.
Stayed 3 nights in Jan 2025

10/10 Excellent

Dimitri

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my best stays for the affordable price. They even have laundry service.
Stayed 5 nights in Jan 2025

10/10 Excellent

Gabriel, CAGUAS

Liked: Cleanliness, property conditions & facilities
Todo muy bien nos encantó vamos a volver!
Stayed 5 nights in Jan 2025

10/10 Excellent

Theodore, Homestead

Liked: Staff & service, amenities
swimming pool and jacuzzi and the weight room was not working
Stayed 7 nights in Jan 2025