Cuenca 4 Stars Hotels

"Brilliant stay! "

"While the property has beautiful views of Taygaytay lake, the hotel was empty on arrival and it seemed that they were not expecting any guests at the time. While I understand checkin was 3pm and we arrived around noon, it was fairly disappointing that on an empty hotel they were no able to accomodate us for early checkin which wasn't even early at all. We had to wait until 3pm to be able to check in. The rooms while they are okay they are not as nice as pictured. Also the passage ways are right...

"The place is nice but the heater is not working. The food is pricey and the food is so-so. "

"Nice clean room/hotel, friendly staff, but the food was a real letdown, first night beef was uncooked and still frozen in the middle, had a pizza on the second day and the base was stale. It’s a real pity as it was really a nice place "

"I filtered the selection to rooms with bath tubs. I even put it in the remarks section before check in. I only found out that there's no bath tub upon entering the room. The room also reeked of bleach. Bath shampoo at gel containers won't dispense properly. Shower will only work if full pressure. "

"Excellent"

"1st day our locks at the door did not work amd they to call in maintenance to repair it. We were checked in the sky king suite. Breakfast was wonderful and staff were all very polite and accomodating. The bathtub had a malfunction that did not drain the water. There was also an occurance where the water stopped working momentarily. The view is to die for!"