Hotels near Summit Ridge Promenade

"Property has smell "

"Great place to stay in Tagaytay. Close to everywhere. Staff are very friendly. "

"This is my second time staying here, but I'm sad to say that the rooms I got this time were a little dated and smelled like mold (both of them). I booked two rooms, and the other room had a working aircon, but unable to turn off or adjust settings. I even bought new batteries for the remote. SMCO representative was nice and helpful, but I felt weird leaving the room keys in a locker with NO LOCK. what if someone stole the keys and cleared out the room? Will I be responsible for that? Representative assured me it's safe. She even told me about the paid parking, which was ₱350 a day. That was perfect and convenient! I wasn't aware about that on my first trip and parking was pretty far. Location was good, with a few restaurants and a small mall within walking distance, but I suggest renting a car or taking a Grab if traveling with elderly. Mornings were the best with many people to join in your morning walk. Ambiance and cooler temperatures were awesome! You also feel a sense of safety throughout most of the property. In spite of the mold in the rooms and the fact that it felt dated, I will still give it another chance and hope my next stay here will be better. Location and the big, open park to walk in is what I enjoy they most. I would still recommend this place to anyone looking for an inexpensive and enjoyable experience. "

"Excellent in all aspects. "

"I need a refund i wasnt able to Check in no one is there to check us in. No room was given its a scam! "

"The unit is very clean and well equipped with necessary appliances and kitchen and bathroom towels and soaps. The beddings and linens are clean and fresh. However, my niece and husband stayed in this unit while i stayed in Tower 4. When i tried to visit the room, the ground floor staff (Alexandra Almario) refused to let us in even though i showed the messages to me from the owner and told her that we're also guests. She kept on saying its the rules. Finally looked at their Rules. She was citing Rule #4, which says guests should be briefed about rules and regulations which did not occur. The guard who has better common sense and customer service called the unit coordinator who talked to Alexandra. All i can say is Tower 3's desk person , Alexandra, has an attitude and requires customer service training. I pride myself in having patience as a retired 69 grandma and retired toxicologist but this Alexandra is too much. Tower 3 may be losing return customers because of poor customer service. "