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Pullman Zhangjiajie

4.5 star property

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Photo gallery for Pullman Zhangjiajie

Bar (on property)
Outdoor pool, sun loungers
Exterior
Interior
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Gym
  • 24/7 front desk
  • Laundry
The current price is P3,291
P3,838 total
includes taxes & fees
Jun 27 - Jun 28

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Twin Beds, Business Lounge Access (Executive)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds, Business Lounge Access (Executive)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Business Lounge Access (Executive)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Business Lounge Access (Executive)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Map
No.188 Gaoyun Road, Wulingyuan District, Zhangjiajie, Hunan, 427400

What's nearby

  • Wulingyuan Scenic and Historic Interest Area - 4 min walk - 0.4 km
  • Yellow Dragon Cave - 12 min drive - 12.4 km
  • Wulingyuan Scenic Reserve - 23 min drive - 12.1 km
  • Zhangjiajie Grand Canyon - 28 min drive - 28.8 km
  • Tianmen Mountain - 46 min drive - 48.1 km

Getting around

  • Zhangjiajie (DYG) - 46 min drive

Restaurants

  • ‪舌尖上的湘西 - ‬15 min walk
  • ‪富正毅三下锅 - ‬15 min walk
  • ‪星巴克 - ‬16 min walk
  • ‪中茶世界茶园张家界店 - ‬2 min drive
  • ‪情缘娱乐城 - ‬4 min drive

About this property

Pullman Zhangjiajie

Luxury hotel located in Wulingyuan
Located close to Wulingyuan Scenic Area, Pullman Zhangjiajie provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour health club.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and express check-out
  • A front-desk safe, tour/ticket assistance, and ATM/banking services
  • Guest reviews give top marks for the first-rate property condition
Room features
All 456 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 42-inch HDTVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 130 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • FENG Chinese Restaurant
  • V Café Restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Billiards/pool table
  • Outdoor pool
  • Table tennis

Family friendly

  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden
  • In a national park
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 260.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 130 per person
  • Rollaway bed fee: CNY 260.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pullman Hotel Zhangjiajie
Pullman Zhangjiajie
Zhangjiajie Pullman
Pullman Zhangjiajie Hotel
Pullman Zhangjiajie Hotel
Pullman Zhangjiajie Zhangjiajie
Pullman Zhangjiajie Hotel Zhangjiajie

Frequently asked questions

Does Pullman Zhangjiajie have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pullman Zhangjiajie?

As of Jun 26, 2025, prices found for a 1-night stay for 2 adults at Pullman Zhangjiajie on Jun 27, 2025 start from P 3,291.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Zhangjiajie pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Zhangjiajie?

Self parking is free at this property.

What time is check-in at Pullman Zhangjiajie?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Pullman Zhangjiajie?

Check-out is at noon.

Where is Pullman Zhangjiajie located?

Located in Wulingyuan, this luxury hotel is 29.3 mi (47.1 km) from Zhangjiajie National Forest Park and 30.3 mi (48.8 km) from Tianmen Mountain.

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Pullman Zhangjiajie Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 117 out of 217 reviews
Rating 8 - Good. 70 out of 217 reviews
Rating 6 - Okay. 22 out of 217 reviews
Rating 4 - Poor. 6 out of 217 reviews
Rating 2 - Terrible. 2 out of 217 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Excellent location. Friendly staff
Stayed 2 nights in Nov 2024

10/10

The staff are also friendly and helpful
Stayed 1 night in Jun 2024

8/10

Nice and confortable stay. Greater location.
Stayed 2 nights in Jun 2024

10/10

This is a very nice hotel with a great breakfast buffet, but it’s best feature is its location, within walking distance of the East Entrance of the Zhangjiajie Forest Park.
Stayed 5 nights in Mar 2024

10/10

I think Zhangjiajie Pullman resort is the most conveniently located resort in Wulingyuan village
Stayed 4 nights in Sep 2023

6/10

Pros: Location is great, only few minutes driving from Zhangjiajie National Forest and within walking distance to restaurant and shops. Hotel staff is very nice. Cons: Hotel is very dated, damp and humid. Our room was dark and damp. Carpet and curtains had stains. Mini fridge did not work. Shower barely had any water pressure. There was no hair conditioner and no lotion. Breakfast food was not good and breakfast area felt like a giant diner with people running around everywhere. Will not stay here again.
Stayed 3 nights in May 2025

6/10

Location to park is good - 20 minute walk to the gate. However hotel is old and tired and needs updating and refurbishing. Restaurant menu is very limited and food w a s mediocre and a little oily. Breakfast is not very good - plenty of choice but if a poor quality.
Stayed 2 nights in Mar 2024

8/10

Great stay at Pullman would highly reccomend staying in not just this hotel but in this area (Wulingyuan) if ur looking to go to the Avatar Mountains as it was only a 3min drive to the cable car station costing 70p. Eating was was quite expensive... we ordered two mains one starter and an alcoholic drink which came up to £58. Staff are really friendly. Breakfast was in a massive hall in next to Lobby which had a rotating buffet everyday and a western + very chinese option, the hall had carpeting instead of normal flooring which was a bit off putting as it had many stains but was still worth it as it was the best breakfast u were going to get.
Stayed 3 nights in Jul 2024

6/10

Stayed 2 nights in Mar 2025

10/10

Stayed 4 nights in Mar 2025

10/10

We picked this one due to the convenience of being close to the Wulingyuan national park, glass bridge, Baofeng lake, and HuangLong cave, all the main attractions you need to do - besides the epic Tianmen mountain which is located in downtown ZhangJiaJie just 30 minutes away. Hotel offers transport service from airport and park, but this is for a fee. Taxis, however, are low priced and convenient. Hotel check in team and concierge (Mark) are wonderful so make sure to check in with him for assistance with booking park tickets, restaurant recommendations, and tips on how to navigate the 4 day itinerary in the area. Massage on site is great and at reasonable cost. Rooms are slightly dated and in the wintertime, all public areas are very cold due to heat not being turned on. Only downside to our stay is the terrible breakfast. Coffee is undrinkable but manager offered better Italian style coffee from the bar. Still better off going to Luckin across the street. Dinner is equally bad, but we also preferred Cantonese options since we can't handle the seasoning of Hunan cuisine. Location of hotel can't be anymore prime, within walking distance to the main park and downtown area with Hey Tea, shopping, and other dining options. Pool looks lovely but obviously closed during winter.
Stayed 4 nights in Feb 2025

10/10

Stayed 3 nights in Nov 2024

8/10

所有前枱服務員沒有笑容和不耐煩，因為上到房間發現馬桶按去水制鬆脫而需要維修，可能覺得麻煩，所以有點黑面，還好企在旁邊的兩位小哥哥包括幫忙寄存行李和每次出門詢問是否需要車，告訴他我們已經有車他們還笑容滿面，最後一天還問需要車到車站，在好奇之下問了一下車需要多少錢後再回答不用了，小哥哥還很有禮貌地回答沒問題再送我們出酒店，回說酒店方面本以為這麼多年的酒店感覺應該有點舊和有發霉味道，但這酒店原全沒有感覺幾整潔，今次的4星是給兩位小哥哥和其他服務員
Stayed 3 nights in Nov 2024

10/10

Stayed 3 nights in Oct 2024

10/10

Stayed 1 night in Aug 2024

8/10

Stayed 4 nights in Jul 2024

8/10

Stayed 1 night in Jul 2024

6/10

Stayed 3 nights in Jul 2024

10/10

Stayed 2 nights in May 2024

10/10

Stayed 2 nights in May 2024

10/10

Väldigt nära Zhangjiajie national park och Avatarbergen.
Stayed 6 nights in May 2024

10/10

Très bel hôtel à 10min à pied de l’entrée du parc National. Fidèle à un PULLMAN en France. Je conseille
Stayed 2 nights in Apr 2024

10/10

Stayed 2 nights in Mar 2024

10/10

Stayed 2 nights in Feb 2024

10/10

Stayed 1 night in Feb 2024