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"Great! The staff is wonderful! They take great effort in taking care of their guests. Our family has some food allergies and they were very considerate and thoughtful. This is a great place to stay!"

"Had a great a relaxing time. Spa was amazing."

"This hotel has both hot and cold onsen in the same room. But breakfast is soso! "

"We were at the same hotel 5 years ago and like it. This time still enjoyed our stay and impressed how well the hotel was being kept in its top rate condition. The food was good. The hot spring is nice and massage service excellent! Definitely will come back again!"

"We had a delightful family stay at this hotel! The breakfast was fantastic, offering a wide variety of delicious options to start our day. The kids especially loved riding their motor car and bike outside the room walkway—it was such a thoughtful touch for families. The staff’s excellent customer service truly stood out; they were attentive and friendly throughout our stay. However, the cost of the stay was on the higher side, which made it feel less value-for-money. Additionally, the swimming pool was a letdown, as it looked old and not well-maintained. Despite these drawbacks, the overall experience was enjoyable, thanks to the family-friendly activities and exceptional service."

"Very nice Japanese style hotel, location is convenient near the shopping area. Breakfast tastes good. The hot spring in room is excellent. "

"Unique hotel with swimming lap-pool and large hot-tub/spa on the roof. Our room was modern, clean and comfortable. Hotel is near lots of restaurants and local stores. Underground parking was convenient and breakfast options were great…lots of East and West cuisine choices. Staff are super friendly and ready to help…especially Rose at the front desk. "

"We were thoroughly impressed with the level of service at this hotel. On the day of check-out, it poured rain heavily, and we needed to catch our train. The hotel staff went above and beyond by offering to drive us to the train station, ensuring we stayed completely dry—like cotton candy! It's rare to find such thoughtful and caring service, and it made our departure so much easier. Highly recommend!"

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