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Hotel Esencia

5.0 star property

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Photo gallery for Hotel Esencia

On the beach, white sand, free beach cabanas, sun loungers
Poolside bar
3 restaurants, breakfast served
3 restaurants, breakfast served
Exterior
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Breakfast available
  • Pet friendly
  • Room service

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 King Bed (Jungle Suite with Plunge Pool)

Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed (Jungle Suite with Plunge Pool)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 69 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Jungle)

Egyptian cotton sheets, premium bedding, down comforters

Suite (Jungle)

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 95 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Bungalow

Egyptian cotton sheets, premium bedding, down comforters

Presidential Bungalow

Highlights

Furnished patio
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 130 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa (Pool)

View from room

Villa (Pool)

Highlights

Furnished patio
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 336 sq m
  • Sleeps 5
  • 2 King Beds and 2 Double Beds

View all photos for Suite (Beach)

Egyptian cotton sheets, premium bedding, down comforters

Suite (Beach)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 105 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master Beach)

Egyptian cotton sheets, premium bedding, down comforters

Suite (Master Beach)

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 115 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Egyptian cotton sheets, premium bedding, down comforters

Suite (Master)

Highlights

Furnished patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 70 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Master Jungle)

Egyptian cotton sheets, premium bedding, down comforters

Suite (Master Jungle)

Highlights

Furnished patio
Yard
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (The Esencia)

Egyptian cotton sheets, premium bedding, down comforters

Suite (The Esencia)

Highlights

Furnished patio
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 198 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Villa (Yum-Ha Private Villa)

Egyptian cotton sheets, premium bedding, down comforters

Villa (Yum-Ha Private Villa)

Highlights

Furnished patio
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 415 sq m
  • Sleeps 8
  • 4 King Beds and 2 Double Beds

View all photos for Suite (Rooftop Wellness)

Private pool

Suite (Rooftop Wellness)

Highlights

Furnished patio
Yard
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
  • 172 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (The Esencia Mansion)

Billiards

Room (The Esencia Mansion)

Highlights

Furnished patio
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
  • 5000 sq m
  • Partial ocean view
  • Sleeps 10
  • 4 King Beds
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About the neighborhood

Map
Carretera Cancún-Tulum Km. 265, Xpu-Ha, QROO, 77750

What's nearby

  • Xpu-ha Beach - 16 min walk - 1.4 km
  • Cenote Azul - 2 min drive - 1.5 km
  • Cenote Cristalino - 2 min drive - 1.8 km
  • Ecopark Kantun Chi - 3 min drive - 2.5 km
  • Puerto Aventuras Marina - 5 min drive - 5.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • ‪Mirador Buffet - ‬5 min drive
  • ‪Carey Lobby Bar - ‬5 min drive
  • ‪Palmeras - ‬5 min drive
  • ‪Tokyo - ‬3 min drive
  • ‪Bar Mojado Beach - ‬4 min drive

About this property

Hotel Esencia

Luxury family-friendly resort by the ocean, remodeled in 2021
Consider a stay at Hotel Esencia and take advantage of a beach bar, a poolside bar, and a terrace. This resort is a great place to bask in the sun with a white sand beach, free beach cabanas, and sun loungers. Indulge in aromatherapy, hydrotherapy, and a body wrap at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Fitness classes and yoga classes are offered at the 24-hour gym; other things to do include kayaking and beach volleyball. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as an art gallery on site and designer stores on site.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Limo/town car service, cooked-to-order breakfast (surcharge), and a free beach club on site
  • Express check-out, express check-in, and babysitting (surcharge)
Room features
All guestrooms are individually furnished, and have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished patios and pillow menus.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch flat-screen TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, childcare services, and coffee/tea makers

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 78 to 120 for adults and USD 39 to 60 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Beefbar Restaurant
  • Mistura Restaurant
  • Room Service
  • TAIYO

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Beach volleyball
  • Boat
  • Books
  • Children's club
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Games
  • Hot tub
  • Kayaking
  • Library
  • Playground
  • Sail boat
  • Sauna
  • Steam room
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 16 buildings
  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Lifeguards
  • Reception hall
  • Renovated entire property - February 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Casa Maya]
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 200 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 200.0 per night
Cribs (infant beds) are available for USD 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.71 per accommodation, per night
  • Service fee: 15 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 78 to 120 for adults, and USD 39 to 60 for children
  • Airport shuttle fee: USD 319 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 319 (one-way), (up to 11 years old)
  • Pet fee: USD 200 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: USD 150.0 per night
  • Rollaway bed fee: USD 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Esencia Hotel Xpu-Ha
Esencia Xpu-Ha
Esencia Hotel Playa Del Carmen
Esencia Hotel Playa Del Carmen
Hotel Esencia Riviera Maya, Mexico - Xpu-Ha
Esencia Hotel
Hotel Esencia Xpu-Ha
Esencia Hotel Solidaridad
Esencia Solidaridad
Hotel Esencia Riviera Maya
Hotel Esencia Resort
Hotel Esencia Xpu-Ha
Hotel Esencia Resort Xpu-Ha

Frequently asked questions

Does Hotel Esencia have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Hotel Esencia pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 200 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Esencia?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Esencia?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM.

What time is check-out at Hotel Esencia?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Esencia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 319 per vehicle applies.

Where is Hotel Esencia located?

Located in Xpu-Ha, this beachfront resort is in the entertainment district, just steps from Xpu-ha Beach and Oasis Beach. Ecopark Kantun Chi and Cenote Cristalino are also within 2 mi (3 km).

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Hotel Esencia Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 40 out of 49 reviews
Rating 8 - Good. 6 out of 49 reviews
Rating 6 - Okay. 3 out of 49 reviews
Rating 4 - Poor. 0 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10

very big and comfortable room, small bathroom though
Stayed 3 nights in Jul 2023

10/10

Stayed 3 nights in Feb 2025

10/10

Stayed 3 nights in Oct 2024

8/10

.
Stayed 2 nights in May 2024

10/10

Stayed 4 nights in Apr 2024

10/10

Absolutely Amazing
Stayed 5 nights in May 2023

10/10

Stayed 2 nights in Aug 2022

10/10

Hotel Esencia is an absolute gem! Hands down my favorite 5 star property we have ever stayed at. It’s great for both families and couples. Beef Bar restaurant, although very expensive, is unreal and worth every penny! The beach is perfect and the lagoon Manatee tour with Pansqual is a must! A few minor complains are that we were charged a ghastly price for a second round of covid testing after our original flight was canceled so we had to retest. The tests were only advertised as complimentary all over their social media and website. Also don’t expect immediate 5 star service as staffing is quite sparse due to COVID-19 (which is understandable). With that being said I give the property 5 stars without question and would highly recommend to everyone!!
Stayed 5 nights in Feb 2021

10/10

Stayed 2 nights in Mar 2020

10/10

Stayed 5 nights in Feb 2020

10/10

Best. Place. Ever. Everything and everyone was amazing.
Stayed 5 nights in Oct 2019

10/10

Lovely stay. The property is very nice. The pools are great, the beach is awesome. Really nice beach. Service was great. Food was great. Gym was fabulous. Highly recommend to those going to the area.
Stayed 3 nights in Aug 2019

10/10

Just Amazing !!!
Stayed 2 nights in Aug 2019

10/10

Stayed 8 nights in May 2019

10/10

Beautiful property, one of the finest in the world, not for corporate people
Stayed 4 nights in Apr 2019

10/10

It was amazing. Staff was wonderful, service was great. Food was excellent. V luxurious, perfect for family get away, which is what we were looking for and hoping for. We thought we would e plots the Mayan ruins and Tulum, but it was hard to tear ourselves away from the hotel. The beach was fantastic and although it was spring break, there was always seating at the restaurants.
Stayed 7 nights in Mar 2019

10/10

Stayed 5 nights in Mar 2019

10/10

Stayed 3 nights in Feb 2019

8/10

Fantastiskt hotel. Våra rum var fantastiska men hade inte varit alls lika nöjd om jag hamnat i djungelrumnen. God mat, trevlig personal och vacker strand. Roligt att göra utflykter till närområdet. Funkade bra med vanlig taxi men fråga om priset först.
Stayed 10 nights in Dec 2018

10/10

Stayed 4 nights in Oct 2018

10/10

Stayed 4 nights in Sep 2018

10/10

Great small hotel. Couldn't control the thunderstorms & sargasso blooms though. They did a valiant effort sweeping it up on a daily basis. Staff exceeded expectations which is hard to do on a high dollar hotel. We'll definitely return.
Stayed 4 nights in Aug 2018

10/10

EXCELLENT STAY! This is our third time at Esencia and it just gets better! Always excited to find a great deal here in Expedia and excited to head back to Esnecia next year!
Stayed 3 nights in Jul 2018

8/10

Magnifique endroit - excellent service- très exclusif Prix de la restauration prohibitif. Bon mais pas exceptionnel
Stayed 3 nights in Feb 2018

10/10

29 room Italian Villa style along a beautiful seems pristine coastline in eastern Mexico. Staff and service was fantastic. Every need we had was met immediately. Beachfront was very private and super comfortable cabanas. Plenty of shade when we needed it. Even found a little cove about 100 yards down that was super clear water and no waves. Very cool and private spot. Rooms super clean daily. Loved the sound system in the rooms with great music on a supplied mini ipod. Very nice touch. Had a private "wading pool" that was surrounded by jungle tree plants. Super private. We had a couple of issues with the "pool". Ours was more like a hot tub size and the heater function was difficult to figure out. Had a plunger and we never knew if it was working so we had to call the (excellent) staff to get the heat turned on. Again great response from the staff. Only other issue was the restaurant food was not up to the tastes of a high quality place like this and the prices a bit high for the flavors we experienced in the nights we dined. But, again superb service!