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"Lovely quiet room on the 16th floor. Good breakfast. No queueing. Clean, modern room. "

"Friendly and patient "

"The room was nice, but there was no hot water to shower with; which was quite disappointing especially when you need to shower. One of the wall sockets beside the desk was loose, it needs attending to; the shower room door handles were loose which also needs attending to. Britannia Hotel Birmingham’s bar and restaurant had been shut which prevented me from buying fruit juices and coffees, which was quite disappointing for such a well known and highly respected hotel group. I feel my review is fair, given what I paid for the hotel room; I had fond memories of my previous visits in the past, I hope that Britannia Hotels can reopen the bar and restaurants as the families who came to stay were forced to go elsewhere for their meals. I hear the families complain about the closed facilities, that it was costing more to go out for drinks and meals."

"Handy budget hotel for quick acces to Birmingham Airport. Clean, comfy, quiet and walkable restaurants. What more could you want?"

"The property was central to the New Street train station and the Utilia Arena and other venues within walking distance. "

"The room was lovely, the hotel is in a good location and would definitely recommend for anyone to stay there"

"Perfect inner centre spot close to the ICC and also a great range of eating spots. Perfect if visiting the ICC or looking for a city break "

"From check into check out everything was amazing. Staff very welcoming, check in was very quick. Drink at check in very welcoming. Room was fantastic. Beds and pillows so comfortable. Great to have an ironing board and iron. Toiletries in bathroom excellent. "

"We stayed in a grand apartment. It’s modern and spacious. My boy liked it."