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El Cielo Resort

5.0 star property
Luxury hotel with 2 restaurants and a winery

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Photo gallery for El Cielo Resort

Outdoor pool
Exterior
Exterior
Interior
View from room
Overlooking the serene lake, El Cielo Resort combines luxurious amenities and stunning natural beauty. Savor a glass of local wine in the tasting room or enjoy a meal at one of two on-site restaurants serving Fusion cuisine. With an attached winery, seasonal outdoor pool, bike rentals and high-speed WiFi your stay is sure to be unforgettable.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Room service
  • Air conditioning
The current price is P13,665
P16,136 total
includes taxes & fees
Feb 17 - Feb 18

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Master Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Master Suite

Highlights

Yard
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private hot tub
Air conditioning
  • 98 sq m
  • Vineyard view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Residence

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Residence

Highlights

Yard
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private hot tub
Air conditioning
  • 248 sq m
  • Vineyard view
  • Sleeps 4
  • 2 King Beds, 2 Queen Sofa Beds, 2 Double Beds and 1 King Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed

Highlights

Yard
Balcony or patio
Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Pillow menu
  • 44 sq m
  • Vineyard view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 2 Queen Beds

Highlights

Yard
Balcony or patio
Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Pillow menu
  • 44 sq m
  • Vineyard view
  • Sleeps 4
  • 2 Queen Beds

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View from room

Banyan Tree Veya Valle De Guadalupe

  • Pool
  • Spa
  • Pet friendly
  • Parking included
8.2 out of 10, Very Good, (40)
The price is P16,666
P21,332 total
includes taxes & fees
Mar 19 - Mar 20
Banyan Tree Veya Valle De Guadalupe
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About the neighborhood

Map
Carretera Guadalupe-El Tigre Parcela 118, Km. 7.5, Ejido El Porvenir, Valle de Guadalupe, BC, 22755

What's nearby

  • Ejidal El Porvenir Park - 4 min drive
  • Las Nubes Wineries and Vineyards - 6 min drive
  • Adobe Guadalupe Vineyard - 7 min drive
  • Winery Vena Cava - 7 min drive
  • Monte Xanic Winery - 11 min drive

Restaurants

  • ‪La Cocina de Doña Esthela - ‬9 min drive
  • ‪Finca Altozano - ‬10 min drive
  • ‪D'Marco - ‬4 min drive
  • ‪Bloodlust Winebar - ‬8 min drive
  • ‪Decantos vinícola - ‬12 min drive

About this property

El Cielo Resort

Luxury hotel by the lake
Take advantage of an attached winery, a terrace, and a garden at El Cielo Resort. Sip on a glass of local wine at this hotel, which boasts a vineyard, a tasting room, and winery tours. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. In addition to laundry facilities and a gym, guests can connect to in-room WiFi, with speed of 50+ Mbps.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Guest reviews give top marks for the helpful staff
Room features
All 95 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Extra amenities include:
  • Heating and ceiling fans
  • Rainfall showers, designer toiletries, and hair dryers
  • Private yards, full-sized refrigerators/freezers, and electric kettles

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 20 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Latitud 32
  • Polaris

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Private wine tours
  • Vineyard
  • Wine tasting room
  • Wine tours
  • Winery

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,722 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace
  • Vineyard

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 2 floors
  • 33 buildings
  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from November 26 2024 to April 15 2025 (dates subject to change):
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults, and USD 10 to 20 for children
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
The seasonal pool will be open from March to October
Pool access available from 8 AM to 8 PM
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

El Cielo Winery Resort Karisma Valle de Guadalupe
El Cielo Winery Resort Karisma
El Cielo Winery Karisma Valle de Guadalupe
El Cielo Winery Karisma
El Cielo Winery Resort By Karisma
El Cielo Resort Hotel
El Cielo Winery Resort
El Cielo Winery Resort By Karisma
El Cielo Resort Valle de Guadalupe
El Cielo Resort Hotel Valle de Guadalupe

Frequently asked questions

Does El Cielo Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–8 PM. The pool will be unavailable from November 26 2024 to April 15 2025 (dates subject to change).

How much does it cost to stay at El Cielo Resort?

As of Feb 16, 2025, prices found for a 1-night stay for 2 adults at El Cielo Resort on Feb 17, 2025 start from P 13,665.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Cielo Resort pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a fee of USD 75 per pet, per day. Service animals are exempt from fees.

How much is parking at El Cielo Resort?

Self parking is free at this property; nearby parking is also free.

What time is check-in at El Cielo Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at El Cielo Resort?

Check-out is at noon. Late check-out is available for a fee.

Does El Cielo Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is El Cielo Resort located?

Situated on a lake, this luxury hotel is within 25 mi (40 km) of El Mirador, Caracol Museum, and State Center for the Arts.

El Cielo Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 900 reviews
Rating 8 - Good. 147 out of 900 reviews
Rating 6 - Okay. 73 out of 900 reviews
Rating 4 - Poor. 26 out of 900 reviews
Rating 2 - Terrible. 29 out of 900 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay in Valle
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay only thing i was unaware of was the resort fee. 250 dollars a night on top of cost room. Thats dollars to not pesos
Stayed 2 nights in Feb 2025

10/10 Excellent

Efren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, staff is top notch
Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas, Leucadia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal setting among the beautiful vines. Low season and we were the only two staying. Staff was quite attentive. We felt like we owned the place. Would go again, if anything, for the delicious wine.
Stayed 1 night in Jan 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

Aaron, Oceanside

Stayed 4 nights in Jan 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Dmitry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and modern property with clean rooms and great amenities. Very friendly and helpful staff
Stayed 4 nights in Dec 2024

8/10 Good

Keren, Gardena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great solid property option here in Valle de Guadalupe. i would stay again, but caution all Americans: they will NOT change your large bills into smaller bills regardless if they have it or not. So, make sure you bring smaller bills for gratuity for the shuttle, wine tours, and other services.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosa, Lakeside

Stayed 2 nights in Dec 2024

10/10 Excellent

Idan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lace is magic!
Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Erik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Fethi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was great staying
Stayed 2 nights in Dec 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Todo exelente
Stayed 4 nights in Nov 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. I was expecting a bit more of a resort type feel. I thought the pool area would be much bigger. The view from the room was nice.

10/10 Excellent

Bethany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views are good for mental health and healing away from work.
Stayed 3 nights in Nov 2024

6/10 Okay

Mike, Pacoima

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Will stay again but hotel Fail to decor like they had promised during booking for wife birthday.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024

10/10 Excellent

Elsa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es precioso!!
Stayed 1 night in Nov 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel but it will be better if they pave the inside streets and the road to the outside gate.
Stayed 2 nights in Oct 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

MARÍA DE LOS ANGELES

Stayed 2 nights in Oct 2024