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Hotel Del Carmen en el centro de Tuxtla Gutiérrez

3.0 star property
Hotel with free breakfast, a quick walk to Marimba Park

Choose dates to view prices

Photo gallery for Hotel Del Carmen en el centro de Tuxtla Gutiérrez

Exterior
Room service - dining
Reception
Egyptian cotton sheets, premium bedding, desk, blackout drapes
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Parking included
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
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About the neighborhood

Map
2A. Ave Sur Pte # 826, Tuxtla Gutierrez, CHIS, 29000

What's nearby

  • Marimba Park - 3 min walk - 0.3 km
  • San Marcos Cathedral - 10 min walk - 0.9 km
  • Tuxtla Guitierrez Central Square - 11 min walk - 1.0 km
  • Plaza las Americas Shopping Mall - 3 min drive - 2.6 km
  • Plaza Crystal Shopping Mall - 5 min drive - 4.0 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 53 min drive

Restaurants

  • ‪Tacos y Gorditas Monarcas - ‬3 min walk
  • ‪La Poblanita - ‬2 min walk
  • ‪El Pillo - ‬3 min walk
  • ‪Taquería la Flama - ‬1 min walk
  • ‪Garnachas "La Juchita - ‬1 min walk

About this property

Hotel Del Carmen en el centro de Tuxtla Gutiérrez

Hotel near Marimba Park
Located close to Museo de la Marimba and San Marcos Cathedral, Hotel Del Carmen en el centro de Tuxtla Gutiérrez provides free cooked-to-order breakfast, a shopping mall on site, and a garden. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and an elevator
  • Smoke-free premises, multilingual staff, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Del Carmen en el centro de Tuxtla Gutiérrez offer perks such as premium bedding and air conditioning, as well as amenities like free WiFi and free newspapers.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Similar properties

Reception

Holiday Inn Express Tuxtla Gutierrez La Marimba by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,000 reviews
The price is P2,226
P2,649 total
includes taxes & fees
Jul 14 - Jul 15
Holiday Inn Express Tuxtla Gutierrez La Marimba by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Shopping mall

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: MXN 350 for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 450 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: MXN 350 for check-in between noon and 3:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Del Carmen Tuxtla Gutierrez
Hotel Del Carmen
Hotel Del Carmen Tuxtla Gutierrez
Hotel Carmen Tuxtla Gutierrez
Carmen Tuxtla Gutierrez
Hotel Del Carmen
Hotel Del Carmen en el centro de Tuxtla Gutiérrez
Hotel Del Carmen en el centro de Tuxtla Gutiérrez Hotel

Frequently asked questions

Is Hotel Del Carmen en el centro de Tuxtla Gutiérrez pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Del Carmen en el centro de Tuxtla Gutiérrez ?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Del Carmen en el centro de Tuxtla Gutiérrez ?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from noon– 3:00 PM for a fee of MXN 350.

What time is check-out at Hotel Del Carmen en el centro de Tuxtla Gutiérrez ?

Check-out is at noon. Late check-out is available for a fee.

Does Hotel Del Carmen en el centro de Tuxtla Gutiérrez provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 450 per vehicle applies.

Where is Hotel Del Carmen en el centro de Tuxtla Gutiérrez located?

Located in the heart of Tuxtla Gutierrez, this hotel is within a 10-minute walk of Museo de la Marimba and Marimba Park. San Marcos Cathedral and Tuxtla Guitierrez Central Square are also within 15 minutes.

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Hotel Del Carmen en el centro de Tuxtla Gutiérrez Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 239 out of 460 reviews
Rating 8 - Good. 147 out of 460 reviews
Rating 6 - Okay. 49 out of 460 reviews
Rating 4 - Poor. 16 out of 460 reviews
Rating 2 - Terrible. 9 out of 460 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very accommodating to our needs during our stay!
Stayed 6 nights in Feb 2025

10/10 Excellent

nelsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, affordable and good location, the staff were friendly
Stayed 1 night in Nov 2024

8/10 Good

Rabbi

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing place and the food was good.
Stayed 2 nights in Jul 2024

10/10 Excellent

ENRIQUE LOPEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 4 nights in Aug 2024

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Staff super friendly and provided excellent service.
Stayed 1 night in Sep 2024

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, lower prices
Stayed 4 nights in Oct 2024

2/10 Terrible

Xiomara

Disliked: Cleanliness, property conditions & facilities
Do NOT stay here !!! Horrible experience. Staff were very rude. Did not provide breakfast (“included” with my room). Very loud- you can hear everything from your room. Lights do not turn off at night, it’s very hard to go to sleep. Rooms are small and dirty.
Stayed 4 nights in May 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel, small rooms but great price and in the center of the city easy to walk around and plenty of places to eat in the area.

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

SONIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is was all that i expected to be for my mini vacations

10/10 Excellent

Alexandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful traditional rooms and decor. Highly recommend for those looking to feel like they live in San Cristobal.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jesus

Liked: Cleanliness, property conditions & facilities
Property is on a waking distance To the two main places in town and allow you to enjoy good Marimba music and visit the Marimba museo.. good experience
Stayed 1 night in Aug 2022

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Everything we needed was at a walking distance
Stayed 3 nights in Jan 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice little hotel with wonderful staff. Not luxurious but a great place to stay for a few days. I can't say enough about the staff. They were all fantastic.
Stayed 1 night in Nov 2023

8/10 Good

Eduardo Cervantes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More breakfast options despite the buffet

8/10 Good

antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best spot in downtown Tuxla

This is my second stay at this hotel because location is very convenient but also the first time I was impressed with the service and conditions of the hotel. Very clean and comfortable. Excellent customer service. The breakfast buffet is good quality with great variety.
Stayed 1 night in May 2023

10/10 Excellent

Charles

Liked: Property conditions & facilities
See my earlier comments. Great staff.
Stayed 1 night in Oct 2023

6/10 Okay

Aida

Liked: Property conditions & facilities
It’s well located. Breakfast included was not true, The person in charge was pretty rude about it. We had to speak to administrators the next day and I had to show the advertisement on Expedia, send a copy of my contract and of the advertisement to make it valid. After this, we did not encounter more problems.
Stayed 5 nights in Jul 2022

4/10 Poor

Esther

Disliked: Amenities, property conditions & facilities
Located couple of blocks from Parque de la Marimba. Transportation not a problem. Did not honored the breakfast that supposed to be included. Early morning house keeping dragging carts and making noise. Lack of ice machine. or vending machines to get cold drinks.

2/10 Terrible

Mariana

Disliked: Staff & service, amenities, property conditions & facilities
This was our first horrible experience. They charged us twice and refused to cancel the wrong charge. They told us to send a letter I don’t know where. They did not even apologize for their mistake. We decided to not stay at this hotel. They have a total lack of customer service. I do not recommend this hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Aracely

Liked: Cleanliness, amenities, property conditions & facilities
El hotel es muy bonito, está muy céntrico y super cerca del parque de la marimba, ed acogedor
Stayed 1 night in Jun 2025

10/10 Excellent

Margarita

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente, 100% recomendable!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, súper bien las habitaciones, el servicio, el desayuno, el personal, todo está de 100. Recomendaría este hotel sin dudarlo.
Stayed 1 night in Jun 2025