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Casuarina Hotel

3.0 star property
Kota Kinabalu hotel in Tanjung Aru with airport shuttle service and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casuarina Hotel

Exterior detail
Minibar, in-room safe, desk, rollaway beds
Check-in/check-out kiosk
Lobby sitting area
Coffee shop

Reviews

6.2 out of 10

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, rollaway beds

Standard Twin Room, 2 Twin Beds

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Private bathroom
Minibar
Coffee/tea maker
Satellite channels
Desk
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Queen Bed

Minibar, in-room safe, desk, rollaway beds

Standard Double Room, 1 Queen Bed

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Private bathroom
Minibar
Coffee/tea maker
Satellite channels
Desk
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Minibar, in-room safe, desk, rollaway beds

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Minibar, in-room safe, desk, rollaway beds

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, rollaway beds

Family Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
Lorong Ikan Lais, Jalan Mat Salleh, Tanjung Aru, Kota Kinabalu, Sabah, 88100

What's nearby

  • Tanjung Aru Perdana Park - 4 min walk
  • Queen Elizabeth Hospital - 3 min drive
  • Imago Shopping Mall - 5 min drive
  • Sutera Harbour - 5 min drive
  • Suria Sabah Shopping Mall - 6 min drive

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 13 min drive

Restaurants

  • ‪Oldtown White Coffee - ‬12 min walk
  • ‪Tanjung Aru Plaza - ‬11 min walk
  • ‪Restoran Pak Mus - ‬12 min walk
  • ‪Zing Sunset Bar - ‬8 min walk
  • ‪Lucy's Kitchen KGC - ‬8 min walk

About this property

Casuarina Hotel

Hotel near Imago Shopping Mall
You can look forward to a free roundtrip airport shuttle, a coffee shop/cafe, and a garden at Casuarina Hotel. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • An area shuttle, a front-desk safe, and a 24-hour front desk
  • Luggage storage, tour/ticket assistance, and an elevator
Room features
All guestrooms at Casuarina Hotel have perks such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with satellite channels
  • Balconies or patios, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 7:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 30 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MYR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Casuarina Hotel Kota Kinabalu
Casuarina Hotel
Casuarina Kota Kinabalu
Casuarina Hotel Hotel
Casuarina Hotel Kota Kinabalu
Casuarina Hotel Hotel Kota Kinabalu

Frequently asked questions

Is Casuarina Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casuarina Hotel?

Self parking is free at this property.

What time is check-in at Casuarina Hotel?

Check-in start time: 2 PM; Check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at Casuarina Hotel?

Check-out is at noon.

Does Casuarina Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Casuarina Hotel located?

Located in Tanjung Aru, this hotel is within 1 mi (2 km) of Tanjung Aru Perdana Park and Mamutik Island. Sabah State Mosque and Queen Elizabeth Hospital are also within 3 mi (5 km). Tanjung Aru Station is 30 minutes by foot.

Casuarina Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 7 out of 75 reviews" "
Rating 8 - Good. 20 out of 75 reviews" "
Rating 6 - Okay. 31 out of 75 reviews" "
Rating 4 - Poor. 11 out of 75 reviews" "
Rating 2 - Terrible. 6 out of 75 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Free shuttle to airport
Newish hotel with restaurant but not much nearby apart from the beach. The restaurant offered little choice for dinner but breakfast was eggs, baked beans and toast. The shower was good but there could have been more storage space in the bathroom. There was a balcony but it was of little use. The mattress on the bed squeaked every time someone moved. The good thing was the free shuttle to the airport in the morning which was the main reason I booked the hotel.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Fair hotel
Not a brandnew hotel. Seriously this hotel needs a MAJOR renovation to sustain. Room is big with fair cleanliness and facility. Breakfast was provided eventhough it was not a buffet.
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is not muslim friendly since there is no water hose in the toilet.
Stayed 1 night in Mar 2019

4/10 Poor

Cclee

Disliked: Property conditions & facilities
1. Toilet plusher doesn’t work properly ( have to do some maintenance ) 2. Door to the room corridor is unsafe, there is no locker@ broken ( have to check and do maintenance on the spots for safety ). 3. No shower for cleaning @ wash after toilet ( should be provided).
Stayed 2 nights in Mar 2019

8/10 Good

R

Liked: Cleanliness
Not very modern but Ok facility in walking distance to the beach. Average friendly staff but very good room cleaning.
Stayed 7 nights in Dec 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Shailender

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of Casaurina Hotel, Kota Kinabalu
Stayed 2 nights on different dates as part of my holiday. Found this hotel to be clean, comfortable for a 3Star. The rooms are clean, spacious and comfortable. It has a small balcony too. The staff are friendly. Location wise, it’s close to the airport and also a beach which is less than 5 mins walking distance from the hotel. They even have complimentary shuttle service to the airport. Overall, I liked staying here and will degenerate chhose this lace on my next visit
Stayed 1 night in Dec 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Meor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Staff & service
Older hotel, good for the price, but could use a bit of renovation
Stayed 1 night in Sep 2018

6/10 Okay

MD RIS

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Not too bad
Nice, can see perdana park water show in night. Only breakfast menu is same for 2 days i stay there
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Room comfort

6/10 Okay

mohd ramzan

Disliked: Room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing. Very near to my destination.

6/10 Okay

Karthik

Disliked: Cleanliness, room comfort

4/10 Poor

Roy, KL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing Hotel
The hotel room condition is poor. A renovation is strictly needed. It is definitely my last stay in this hotel.

8/10 Good

abhl, brunei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice environmemt
nice

10/10 Excellent

Mu yien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean n comfortable hotel
Great hotel, friendly staffs

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfy hotel to stay. Will recommed to people who love quite area.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Good hotel before taking flight. Close to beach and airport.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is old, location near beach.
The only good thing is the location near beach. Hotel condition is old and tired.

8/10 Good

Mohd Firhani bin, Tawau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
It was great, near to the beach. There's not enough grocery stores in the vicinity but there is a 7 Eleven shop around 200 meters from the hotel. Room 102 was good, but I appreciate it if the shower could be fixed since it keeps on falling down. I prefer to stay in the upper levels.