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"Friendly staff. The room was very clean with a nice view. The pool was large and there was a bar. There is also a restaurant in the lobby and bar which was convenient. "

"Had a wonderful romantic night at the W. Room was beautiful, and very well kept. I love that the rooms have a little card with a QR code where you can tip housekeeping, instead of leaving cash, which I rarely have. The one thing my room was missing, which surprised me, was a hair dryer. I think of that as pretty standard, but maybe everyone brings their own these days? One other thing: I booked a reservation that included valet parking through hotels.com, but the W didn't have any record of valet parking being included in their reservation system. Ultimately they were able to include it, but it took a little time to get it sorted out. If I'd known, I might have called ahead. "

"I love the hotel and the service and I will make it my place for every trip I make on the future"

"I enjoyed my one day stay at this hotel. My only suggestion for improvement is, what happened to the microwave? We needed to wake early because my daughter was running the Philly Marathon this weekend and she likes her oatmeal cook a certain way in the microwave so room service was not an option. Otherwise, my stay was wonderful!! "

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"The check-in was done in less than 2 minutes. More like 95 seconds. Loved it. Excellent and precise staff, and an overall easy hotel setup. I wish there was a hotel bar… My favorite check-in of 2024, no joke. "

"This property never disappoints and it’s perfect during the holidays. The service is exceptional and the staff ensures complete comfort and convenience. This will forever be my staycation hotel in Philadelphia. "

"I didn’t like the fact that I received a ticket for parking when reservation were made. "

"Great hotel! Always stay here when we come to the city!"