Hotels near Sutton Coldfield Wylde Green Station

"We had a family weekend away. The location of the hotel was perfect. Town one way, and the water and restaurants the other. Could not fault the reception staff. Only negative was the bathroom and bed spread was very dirty and not clean at all. Sheets were absolutely fine. On mentioning it to the hotel the cleaners did come again, and cleaned the points we pointed out, but didn’t clean the bits around and was still substandard. From my perspective they tried, the cleaners let them down, hopefully it was a one off. The hotel front of house were amazing, even the morning after. They were so apologetic and said we would have a call. And we did that same afternoon. Not one to complain normally, but the reception staff and manager were truly superb. I’m sure it was a one off and would like to thank the team for their compassion and listening. Like I say everything else was great, just issues with the bathroom and bedspread. I would recommend, based on how good the front of house was. The room its self was perfect, just the cleaning of it was below expectations. Hopefully it was a one off and we were unlucky. "

"Great location rooms werevery clean and comfortable would recommend to stay here"

"Great location. No parking, but plenty of car parks nearby. Room perfect for a weekend break. Will retire again. Great breakfast experience too."

"Beautiful hotel . Staff polite and curtious "

"Great room, very clean "

"Very clean. All frills removed which is why it is so inexpensive for a city centre hotel. Be aware some rooms don’t have windows. I now make sure I get a room with a window. There also isn’t a kettle or way to make drinks in your room, but you can buy drinks downstairs. If you only need your hotel to sleep in this is absolutely fine."

"Really lovely breakfast lovely staff very polite just amazing "

"Staff were friendly and helpful, location is great to get to Bullring and surrounding areas. Rooms are a nice size with all the facilities. Will definitely be staying here again."

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