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InterContinental Bangkok, an IHG Hotel

5.0 star property
Luxury Bangkok hotel in Bangkok City Centre with 4 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Bangkok, an IHG Hotel

Outdoor pool
Exterior
Exterior
Reception
Outdoor pool

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • Breakfast available
    Breakfast available
The price is P13,008
P15,311 total
includes taxes & fees
Dec 12 - Dec 13

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down comforters

Classic Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms

Egyptian cotton sheets, premium bedding, down comforters

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 112 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Twin Bed (Ambassador)

Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Twin Bed (Ambassador)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Smoking

Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Smoking

Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Twin Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite, 1 King Bed, Accessible, Business Lounge Access

Egyptian cotton sheets, premium bedding, down comforters

Club Suite, 1 King Bed, Accessible, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Smoking

Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 Twin Bed

Bathroom

Royal Suite, 1 Twin Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 250 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Club Room, 1 King Bed, Accessible, Business Lounge Access

Egyptian cotton sheets, premium bedding, down comforters

Club Room, 1 King Bed, Accessible, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Twin Bed (Diplomatic)

Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Twin Bed (Diplomatic)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 150 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premier Suite, 1 Twin Bed

Egyptian cotton sheets, premium bedding, down comforters

Premier Suite, 1 Twin Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Twin Bed

Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, 1 Twin Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 89 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Club Room, 1 King Bed, Accessible, Business Lounge Access

Egyptian cotton sheets, premium bedding, down comforters

Club Room, 1 King Bed, Accessible, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Accessible, Business Lounge Access

Egyptian cotton sheets, premium bedding, down comforters

Club Room, 2 Twin Beds, Accessible, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds (High Floor)

Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Twin Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Interior
Grand Hyatt Erawan Bangkok
Pool
Hot Tub
Spa
Parking included
9.2 out of 10, Wonderful, (1000)
The price is P10,121
P11,912 total
includes taxes & fees
Nov 24 - Nov 25
Grand Hyatt Erawan Bangkok
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About the neighborhood

Map
973 Phloen Chit Road, Pathum Wan, Bangkok, Bangkok, 10330

What's nearby

  • Erawan Shrine - 2 min walk - 0.2 km
  • CentralWorld Shopping Complex - 4 min walk - 0.4 km
  • Siam Paragon Mall - 11 min walk - 1.0 km
  • Pratunam Market - 11 min walk - 1.0 km
  • Platinum Fashion Mall - 11 min walk - 1.0 km

Getting around

  • Bangkok Makkasan Station - 3 min drive
  • Chit Lom BTS Station - 3 min walk
  • Suvarnabhumi Intl. Airport (BKK) - 34 min drive

Restaurants

  • ‪Burger & Lobster - ‬2 min walk
  • ‪Isola by Signor Sassi - - ‬2 min walk
  • ‪Provence - ‬2 min walk
  • ‪Club InterContinental Lounge - ‬2 min walk
  • ‪สตาร์บัคส์ - ‬1 min walk

About this property

InterContinental Bangkok, an IHG Hotel

Luxury hotel near Erawan Shrine
A short walk from CentralWorld Shopping Complex and Platinum Fashion Mall, InterContinental Bangkok, an IHG Hotel provides a swim-up bar, a poolside bar, and a grocery/convenience store. Indulge in a facial, a body wrap, and a body treatment at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a coffee shop/cafe.
You'll also find perks like:
  • An outdoor pool with a swim-up bar
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-in
  • Babysitting (surcharge), an elevator, and ATM/banking services
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 381 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • 2 bathrooms with separate tubs/showers and free toiletries
  • 55-inch LED TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

Arabic, Chinese (Mandarin), English, French, Hindi, Italian, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: THB 848 for adults and THB 424 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Balcony Lounge
  • Espresso
  • Fireplace Grill and Bar
  • SoCal
  • Summer Palace

Things to do

  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • Business center
  • Conference center (27,470 square feet of space)

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 37 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 848 for adults and THB 424 for children
  • Airport shuttle fee: THB 3000 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bangkok InterContinental
InterContinental Bangkok
InterContinental Hotel Bangkok
Intercontinental Bangkok Hotel Bangkok
InterContinental Bangkok Hotel

Frequently asked questions

Does InterContinental Bangkok, an IHG Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–10 PM.

How much does it cost to stay at InterContinental Bangkok, an IHG Hotel?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at InterContinental Bangkok, an IHG Hotel on Dec 12, 2024 start from P 13,008.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Bangkok, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at InterContinental Bangkok, an IHG Hotel?

Self parking and valet parking are free at this property.

What time is check-in at InterContinental Bangkok, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at InterContinental Bangkok, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does InterContinental Bangkok, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of THB 3000 per vehicle applies.

Where is InterContinental Bangkok, an IHG Hotel located?

Located in Bangkok City Centre, this luxury hotel is within a 5-minute walk of Erawan Shrine and CentralWorld Shopping Complex. Siam Paragon Mall and Pratunam Market are also within 15 minutes. Chit Lom BTS Station is only a 3-minute walk and Ratchadamri BTS Station is 10 minutes.

InterContinental Bangkok, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 652 out of 1000 reviews" "
Rating 8 - Good. 275 out of 1000 reviews" "
Rating 6 - Okay. 48 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kim Nhan

Stayed 4 nights in Oct 2024

10/10 Excellent

MIRIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with a very nice view
Stayed 3 nights in Sep 2024

10/10 Excellent

Audrey

Stayed 3 nights in Sep 2024

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and welcoming. The room is very clean and comfortable. The hotel is located within walking distance of the major shopping malls such as Central World. The breakfast buffet is a must try because of the varieties of cuisines available. I stayed in this hotel every time when I visited Bangkok during the past decade.
Stayed 2 nights in Sep 2024

10/10 Excellent

Srinath

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff.
Stayed 6 nights in Aug 2024

10/10 Excellent

LI-CHI DAVID

Stayed 4 nights in Aug 2024

4/10 Poor

hamza

Disliked: Property conditions & facilities
There is noise between rooms specially the connecting rooms every day. I hear the noise of the kids. The sink is not running good And their bad smell coming out from the AC I wear lift in floor 17
Stayed 7 nights in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Min

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Sin yee

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

khalid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachel Chuen Lik

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. The only thing I wasn't happy about was the buffet breakfast: 5-star variety, 3-star quality.
Stayed 5 nights in Jul 2024

10/10 Excellent

Darren

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the customer service and service recovery from this property was exception. the very definition of “going the extra mile”. special shoutout to Palm, the assistant front office manager for his top class hospitality.
Stayed 5 nights in Jul 2024

8/10 Good

Terakeith

Liked: Cleanliness, staff & service, amenities
Connected to the BTS. However, this is an older hotel which has aged. Breakfast buffet needs improvement. Most of the breakfast buffet is catered to Chinese and Arabic nationals. Probably a 5 star hotel back in the day (like 20 years ago) but now a 4 star at best. Very close to all the shopping malls. There are better hotels if you are looking for a 5 star hotel in the area which are newer and modern such as Okura, Park Hyatt and Rosewood to name a few.
Stayed 3 nights in Jul 2024

10/10 Excellent

Xie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Wai Shing Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel experience! We enjoyed so much!!
Stayed 4 nights in May 2024

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay, the hotel is fully renovated and in a central area between a group of commercial complexes, as well as connected to the sky train. The service is excellent
Stayed 5 nights in May 2024

10/10 Excellent

Alfred

Stayed 2 nights in May 2024

10/10 Excellent

Nam Yuk

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is within walking distance to major shopping centers. All the staff is friendly and helpful. The hotel lobby design is grand and stylish and the room is extraordinarily clean and comfortable. The buffet breakfast is highly recommended for its huge number of varieties.
Stayed 2 nights in May 2024

10/10 Excellent

Alfred

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
Rooms are clean and staffs are excellent in customer service.
Stayed 3 nights in May 2024

10/10 Excellent

Victor Kai Ming, Hong kong

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in May 2024

4/10 Poor

Kok whye

Disliked: Staff & service
I went hotel on 12/5/2024 1102am( booked online for 12 to 17 may 2024), receptionist told.me.my smoking room be ready 3pm. I went at 2pm and they gave me room card , went room and noticed it was a non smoking room--- went down reception to ask why non smoking room given to me , the staff told me smoking room all full and informed me tmr will give me smoking room till 17 may 2024..i refuses and was quite mad , he immediately told me get me a smoking room in 10 mins, , i waited for 40 mins in the non smoking room, no one call to follow up with me. Indeed u professional service by a 5 room international hotel. Service was horrible , and the thai staff was all amatuer...will neber stay in tis hotel.eber again.
Stayed 5 nights in May 2024

6/10 Okay

Alvin

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service
Did not have room ready when I arrived after check in time at 430pm. Then errorneoulsy checked me into an occupied room. Did not expect such experiences at a hotel like Intercontinental - disappointing. The hotel itself is not really child-friendly as access to the link bridge requires navigating through a few stairs and escalators. With a stroller it was not the most convenient.
Stayed 6 nights in Apr 2024