6/10 Okay
Robert Eugene
Traveled with family
Dec 31, 2024
Liked: Cleanliness, staff & service, amenities
Staff was amazing. Brook and Cameron at the front desk were very helpful and courteous. Breakfast staff were very attentive.
My grievance with this stay is the room image I booked was patio ocean view. The room we received was next to or above the laundry. You can hear and literally feel the washers on spin cycle at 7:00 am. The advertised patio was about 2 feet by 8 feet and faced the parking lot. The patio door was inoperable as it appeared to be the original from 30 some years ago and would not open without coming off the track. There was a large stain on the carpet right outside our room # 208. Two of the outlets near the headboard did not work and the TV had no remote. We are regular customers with Hampton Inn and this is the first time I was disappointed with the facility. However the staff was amazing as usual. I would still recommend this hotel if you are looking for something just steps from the beach.
Robert Eugene
Stayed 3 nights in Dec 2024