The Ritz-Carlton, Shenzhen

Luxury Shenzhen hotel connected to the convention center, a quick walk to Shenzhen Convention and Exhibition Center

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, sun loungers

1 bedroom, premium bedding, minibar, in-room safe

3 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Hot Tub
Bar
Pool
Spa
Parking available
Parking included

P12,085 total

includes taxes & fees

Jun 27 - Jun 28

Room options

All rooms

1 bed

2 beds

Showing 21 of 21 rooms

Premier King Bed Room

Very good

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Pillow menu

Separate bedroom

Down duvet

55 sq m
City view
Sleeps 3
1 King Bed

Club Executive King Bed Suite

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Pillow menu

104 sq m
City view
Sleeps 3
1 King Bed

Deluxe King Bed Room

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Pillow menu

Separate bedroom

Down duvet

50 sq m
City view
Sleeps 3
1 King Bed

Club Deluxe King Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Pillow menu

Separate bedroom

50 sq m
City view
Sleeps 3
1 King Bed

Club Executive Twin Bed Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Pillow menu

Premium bedding

104 sq m
City view
Sleeps 3
2 Double Beds

Premier Suite

Highlights

Balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Pillow menu

104 sq m
Sleeps 3
1 King Bed

Club Premier King Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Pillow menu

Premium bedding

55 sq m
City view
Sleeps 3
1 King Bed

Deluxe Garden View Twin Bed Room

Good

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Pillow menu

Premium bedding

Blackout drapes/curtains

50 sq m
Sleeps 3
2 Double Beds

Premier Twin Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Pillow menu

Premium bedding

Blackout drapes/curtains

55 sq m
City view
Sleeps 3
2 Double Beds

Deluxe Twin Bed Room

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Pillow menu

Premium bedding

Blackout drapes/curtains

50 sq m
City view
Sleeps 3
2 Double Beds

Club Premier Twin Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Pillow menu

Premium bedding

55 sq m
City view
Sleeps 3
2 Double Beds

Club Deluxe Twin Bed Room

Very good

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Pillow menu

Premium bedding

50 sq m
City view
Sleeps 3
2 Double Beds

Design Garden View King Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Pillow menu

Premium bedding

Blackout drapes/curtains

50 sq m
Sleeps 3
1 King Bed

Design Premier King Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Pillow menu

Premium bedding

Blackout drapes/curtains

55 sq m
City view
Sleeps 3
1 King Bed

Design Garden View Twin Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Pillow menu

Premium bedding

Blackout drapes/curtains

50 sq m
Sleeps 3
2 Double Beds

Design King Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Pillow menu

Premium bedding

Blackout drapes/curtains

48 sq m
City view
Sleeps 3
1 King Bed

Deluxe Garden View King Bed Room

Wonderful

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Pillow menu

Premium bedding

Blackout drapes/curtains

50 sq m
Sleeps 3
1 King Bed

Design Twin Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Pillow menu

Premium bedding

Blackout drapes/curtains

50 sq m
City view
Sleeps 3
2 Double Beds

The Ritz-Carltion Suite

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Pillow menu

446 sq m
City view
Sleeps 3
1 King Bed

Carlton Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Pillow menu

Premium bedding

118 sq m
City view
Sleeps 3
1 King Bed

Club Junior Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Pillow menu

Premium bedding

62 sq m
City view
Sleeps 3
1 King Bed

About the neighborhood

116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048

What's nearby

Shenzhen Convention and Exhibition Center - 6 min walk - 0.6 km
Coco Park Shopping Center - 1 min drive - 0.7 km
Huanggang Border Crossing - 2 min drive - 2.1 km
Shenzhen Lianhuashan Park - 2 min drive - 2.1 km
Huaqiangbei - 3 min drive - 3.1 km

Getting around

Hong Kong Lok Ma Chau Station - 3 min drive
Gangxia Station - 8 min walk
Shenzhen Intl. Airport (SZX) - 32 min drive

Restaurants

‪金皇廷 - ‬2 min walk
‪东煌海鲜酒楼 - ‬2 min walk
‪唐恩都乐甜甜圈 - ‬2 min walk
‪麦当劳 - ‬2 min walk
‪Paletto意大利餐厅 - ‬1 min walk

About this property

The Ritz-Carlton, Shenzhen

Luxury hotel near Shenzhen Convention and Exhibition Center

Located close to Coco Park Shopping Center and Shenzhen Lianhuashan Park, The Ritz-Carlton, Shenzhen provides a poolside bar, a coffee shop/cafe, and a garden. Indulge in reflexology, a massage, and a facial at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; The Ritz-Carlton, Shenzhen also has a hair salon, dry cleaning/laundry services, and car rentals on site. In addition to 2 bars and a business center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

You'll also enjoy the following perks during your stay:

An outdoor pool with sun loungers, pool umbrellas, and a lifeguard on site
Free self parking, plus extended parking (surcharge)
Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
Express check-out, express check-in, and massage treatment rooms
Guest reviews give top marks for the helpful staff and first-rate property condition

Room features

All 280 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.

Other amenities include:

Recycling and LED light bulbs
Bathrooms with separate tubs/showers and free toiletries
TVs with satellite channels and DVD players
Wardrobes/closets, separate sitting areas, and free infant beds

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Similar properties

Pool
Spa
Parking included
Free WiFi

P7,686 total

includes taxes & fees

Jul 6 - Jul 7

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
24-hour roundtrip airport shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Limo/town car service
Free secured self parking on site
Secured extended parking on site (CNY 60 per day)
Wheelchair-accessible parking and van parking available
Onsite parking options include a garage

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 217 for adults and CNY 108.50 for children
2 bars/lounges
3 restaurants
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Curv
Flavorz 全日制餐厅
Onyx
Paletto 意大利餐厅
Xingli 中餐厅

Things to do

2 hot tubs
24-hour gym
Fitness classes
Full-service spa
Outdoor pool
Pilates classes
Sauna
Steam room
Yoga classes

Family friendly

DVD player
Fenced pool
In-room crib
Laundry facilities
Lifeguards on site
Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center
Meeting room

Outdoors

Garden
Pool loungers
Pool umbrellas

Full-service spa

8 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot stone massages
Hot tub
Hydrotherapy
Outdoor treatment areas
Reflexology
Sauna
Steam room
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Doorbell and phone notification
Elevator (43 inch wide door)
Height-adjustable showerhead
Lever door handles
Low-height electrical outlets in bathroom
Portable bathtub seat
Transfer shower
Visual fire alarm
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

1 building
28 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 2008
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
Lifeguards
No plastic coffee stirrers
Rooftop garden
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free crib
Pillow menu
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

DVD player
iPod dock
TV with satellite channels

Food and drink

24-hour room service
Electric kettle
Free bottled water
Meal delivery service
Minibar
Tea bags/instant coffee

Access via exterior corridors
Air conditioning
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Separate sitting area
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 14 2024 to December 31 2025 (completion date subject to change). The following areas are affected:

Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 408.1 per day

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately CNY 217 for adults and CNY 108.5 for children
Airport shuttle fee: CNY 600 per vehicle (one way)
Secured extended parking fee: CNY 60 per day
Rollaway bed fee: CNY 408.1 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Guests under 18 years old are not allowed in the spa

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ritz-Carlton Hotel Shenzhen

Ritz-Carlton Shenzhen

Shenzhen Ritz-Carlton

Ritz-Carlton Shenzhen Hotel

The Ritz-Carlton, Shenzhen Hotel Shenzhen

The Ritz Carlton Shenzhen

The Ritz Carlton, Shenzhen

The Ritz-Carlton, Shenzhen Hotel

The Ritz-Carlton, Shenzhen Shenzhen

The Ritz-Carlton, Shenzhen Hotel Shenzhen

Frequently asked questions

Does The Ritz-Carlton, Shenzhen have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at The Ritz-Carlton, Shenzhen?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Shenzhen on Jun 27, 2025 start from P 10,364.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton, Shenzhen?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton, Shenzhen?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Ritz-Carlton, Shenzhen?

Check-out is at noon.

Does The Ritz-Carlton, Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 600 per vehicle applies.

Where is The Ritz-Carlton, Shenzhen located?

Located in Futian, this luxury hotel is within a 15-minute walk of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. Shenzhen Lianhuashan Park and Splendid China Folk Village are also within 6 mi (10 km). Gangxia Station is 8 minutes by foot and Shenzhen Convention and Exhibition Center Station is 11 minutes.

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The Ritz-Carlton, Shenzhen Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

marcus

May 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very convenient

Stayed 3 nights in May 2025

10/10 Excellent

yu

Jan 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All stuff are super nice and helpful. Good location.

Stayed 2 nights in Jan 2025

10/10 Excellent

Raymond Hon Fu

Oct 24, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent hotel

Service is outstanding and location is excellent.

Stayed 2 nights in Oct 2023

10/10 Excellent

Monty

Oct 9, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful staffs, nice spa, next to great eating shopping mall

Stayed 1 night in Oct 2023

10/10 Excellent

Shazzasbazzar

Oct 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome experience on all counts.

Stayed 2 nights in Oct 2024

10/10 Excellent

Wai Yi

Oct 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Spacious room with magnificent view. Nice buffet breakfast with attentive service. It is conveniently located and just 3 min walking distance from Convention ＆ Exhibition Centre Station Exit D. Will come again and highly recommended.

Stayed 1 night in Oct 2024

10/10 Excellent

James

Sep 23, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are extremely nice

Stayed 1 night in Sep 2023

10/10 Excellent

Judy

Feb 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a lovely stay. Will come back again.

Stayed 1 night in Feb 2024

10/10 Excellent

Joe

Aug 19, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staffs are friendly and the service is excellent

Stayed 1 night in Aug 2023

8/10 Good

Angie

Oct 27, 2023

Liked: Cleanliness, staff & service, room comfort

old style hotel

Stayed 1 night in Oct 2023

10/10 Excellent

WAI KAU

Jun 25, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Spacious room/ very big bathroom; Great breakfast; Professional/ polite staffs; Good location; Hotel & room facilities satisfactory; Clean and quite doorway & room partition; Shopping center & resturants nearby.

Stayed 1 night in Jun 2023

10/10 Excellent

brad

Apr 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service

Stayed 2 nights in Apr 2024

10/10 Excellent

Darsha

Aug 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Though we waited pretty long for check in, reception staff were kind and helpful in explaining to us and making sure we were comfortable while waiting. Celebrated our anniversary here and the room was nicely prepared by the reception team, appreciate it loads! Disappointed we could not earn loyalty points for this stay though

Stayed 1 night in Aug 2024

10/10 Excellent

Ba Sai Elsie

Feb 19, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location and ease of access

Stayed 2 nights in Feb 2023

10/10 Excellent

Sam

Jun 24, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Overall nice experience

Stayed 2 nights in Jun 2023

10/10 Excellent

Jimmy

Apr 20, 2023

Liked: Staff & service, property conditions & facilities, room comfort

Services so nice

Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

May 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Services and good hotel

It's really good services, and the room is quiet good. And the customer service Manager Jack Lin is very kindness and take care of every clients need. I will be there when I have holiday for relax, good! From Ms Lau.C

Stayed 1 night in May 2024

10/10 Excellent

Miyazaki

Sep 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

good

Stayed 1 night in Sep 2024

10/10 Excellent

Xi

Apr 27, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Its location is very convenient. Excellent service. I also got a free upgrade.

Stayed 1 night in Apr 2023

10/10 Excellent

Greg

Aug 22, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff here were so friendly and helpfull. The moment I got out of our car my young daughter needed to use the bathroom and there were three ladies that helped take her to the bathroom while my wife parked the car in the hotel basement.

Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Mar 4, 2024

Liked: Cleanliness, staff & service, room comfort

Great customer services, welcoming staff Veneer of vanity counter has peeled off. The hotel will benefit from some touch up

Stayed 2 nights in Mar 2024

8/10 Good

Hiroto

May 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was told that the room that I had booked was taken but I was given an upper grade room with the same price so it turned out to be just fine.

Stayed 1 night in May 2024

10/10 Excellent

John

Nov 21, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Upgraded to free breakfast for two in welcome. Changed room due to air-conditioning was not working.

Stayed 2 nights in Nov 2023

10/10 Excellent

Ahmed

Jun 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

N/a

Stayed 1 night in Jun 2024

4/10 Poor

Kwan Ming

Jan 3, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Great lobby, helpful staff, but dated rooms.

Excellent customer services, however it’s a shame that the room had a couple of issues. Squeaky bathroom door, faulty TV remote control, the room was dated and the furnitures have seen better days. It would be okay if we were staying at a 3 or 4* hotel but given it was Ritz Carlton, it had really failed to meet our expectations.

Stayed 1 night in Dec 2023

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The Ritz-Carlton, Shenzhen

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Shenzhen

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Popular amenities

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Premier King Bed Room

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Club Executive King Bed Suite

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Deluxe King Bed Room

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Club Deluxe King Bed Room

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Club Executive Twin Bed Suite

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Premier Suite

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Club Premier King Bed Room

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Deluxe Garden View Twin Bed Room

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Premier Twin Bed Room

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Deluxe Twin Bed Room

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Club Premier Twin Bed Room

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Club Deluxe Twin Bed Room

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Design Garden View King Room

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Design Premier King Room

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Design Garden View Twin Room

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Design King Room

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Deluxe Garden View King Bed Room

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Design Twin Room

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The Ritz-Carltion Suite

Highlights

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Carlton Suite

Highlights

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Club Junior Suite

Highlights

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

The Ritz-Carlton, Shenzhen

Languages

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