The Ritz-Carlton, Sarasota

5.0 star property
Hotel with private beach, full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Sarasota

Private beach nearby, white sand, free beach shuttle, beach cabanas
Meeting facility
Private beach nearby, white sand, free beach shuttle, beach cabanas
Premium bedding, down comforters, pillowtop beds, minibar
Meeting facility

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Spa
    Spa
  • Pool
    Pool
  • Parking available
    Parking available
The price is P35,284
P43,864 total
includes taxes & fees
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 26 of 26 rooms

Club Marina View Room, 1 King Bed, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

Bay View Suite, 1 King, Sofa bed, Separate living room, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • 58 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Marina View (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

Marina View Room, 2 Queen Beds, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • 39.5 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Balcony, Bay View (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Marina View (Hearing Accessible)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Club Marina View Room, 2 Queen Beds, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Suite, Sofa bed, Separate living room, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • 58 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Deluxe Room, 1 King Bed, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, (Balcony)(Mobility Accessible, Roll-In Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • 39.5 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Marina View Room, 1 King Bed, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, (Balcony) (Mobility Accessible, Tub)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • 39.5 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Club Deluxe Room, 2 Queen Beds, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, (Balcony) (Mobility Accessible, Roll-In Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • 39.5 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Club Deluxe King Suite, Sofa bed, Separate living room, Non Smoking (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • 58 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Bayview Suite, 1 King, Sofa bed, Separate living room, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • 58 sq m
  • Bay view
  • Sleeps 4
  • 1 Double Bed

Sarasota Suite, 1 King, Separate living room and Dining room, Club access, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
Premium bedding
  • 123 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

Pure Wellness Air Purifier Room, Non Smoking, 1 King, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Ritz-Carlton Suite, View of the Marina, 1 King, Bathrooms: 1.5, Whirlpool fits 1, 2450sqft, Club

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • 228 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
1111 Ritz Carlton Dr, Sarasota, FL, 34236

What's nearby

  • Van Wezel Performing Arts Hall - 10 min walk - 0.9 km
  • Marina Jack - 10 min walk - 0.9 km
  • Marie Selby Botanical Gardens - 19 min walk - 1.7 km
  • St. Armands Circle - 5 min drive - 3.9 km
  • Lido Beach - 5 min drive - 4.2 km

Getting around

  • Sarasota-Bradenton Intl. Airport (SRQ) - 8 min drive

Restaurants

  • ‪Marina Jack Yacht Basin - ‬12 min walk
  • ‪Currents Restaurant - ‬10 min walk
  • ‪Evoq - ‬3 min walk
  • ‪Toasted Mango Cafe - ‬7 min walk
  • ‪Starbucks - ‬10 min walk

About this property

The Ritz-Carlton, Sarasota

Luxury hotel near Van Wezel Performing Arts Hall
Located close to Marina Jack and Marie Selby Botanical Gardens, The Ritz-Carlton, Sarasota provides a golf course, a marina, and a beach bar. With a white sand beach, beachfront dining, and beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a body treatment, a body scrub, or a manicure/pedicure at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Fitness classes and yoga classes are offered at the 24-hour health club; other things to do include fishing and kayaking. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a terrace and shopping on site.
You'll also find perks like:
  • 2 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Buffet breakfast (surcharge), free bicycle rentals, and 2 outdoor tennis courts
  • Valet parking (surcharge), express check-out, and express check-in
  • Massage treatment rooms, outdoor furniture, and a porter/bellhop
  • Guest reviews give top marks for the helpful staff
Room features
All 276 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and shower/tub combinations
  • 55-inch LED TVs with Netflix and premium channels
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Jack Dusty
  • Ridley's Porch
  • Rufa
  • The Golf Club Grille
  • The Lido Key Tiki Bar

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour health club
  • Arcade/game room
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Kayaking
  • Paddleboard
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 40,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • Marina
  • On the bay
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 17 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels
  • Netflix
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 250.00 and a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 67.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Children's club/arcade access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Newspaper
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 to 50.00 per person
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 20.00 per accommodation, per night plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Hotel Sarasota
Ritz-Carlton Sarasota
Sarasota Ritz-Carlton
Ritz-Carlton Sarasota Hotel
Sarasota Ritz Carlton
The Ritz-Carlton, Sarasota Hotel Sarasota
Ritz Sarasota
The Ritz Carlton, Sarasota
The Ritz-Carlton, Sarasota Hotel
The Ritz-Carlton, Sarasota Sarasota
The Ritz-Carlton, Sarasota Hotel Sarasota

Frequently asked questions

Does The Ritz-Carlton, Sarasota have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at The Ritz-Carlton, Sarasota?

As of Nov 23, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Sarasota on Nov 25, 2024 start from P 35,283.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Sarasota pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a deposit of USD 250 per stay and a fee of USD 20.00 per accommodation, per night. A cleaning fee of USD 250.00 also applies. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton, Sarasota?

Valet parking is available for USD 49 per night.

What time is check-in at The Ritz-Carlton, Sarasota?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton, Sarasota?

Check-out is at 11 AM.

Where is The Ritz-Carlton, Sarasota located?

Located in Central Sarasota, this luxury hotel is within a 15-minute walk of Van Wezel Performing Arts Hall and Marina Jack. Marie Selby Botanical Gardens and St. Armands Circle are also within 3 mi (5 km).

The Ritz-Carlton, Sarasota Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1021 reviews" "
Rating 8 - Good. 165 out of 1021 reviews" "
Rating 6 - Okay. 71 out of 1021 reviews" "
Rating 4 - Poor. 37 out of 1021 reviews" "
Rating 2 - Terrible. 22 out of 1021 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Comfortable rooms! Wonderful property and walkable to all restaurants
Stayed 2 nights in Nov 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love our stay into Ritz Carlton. The amenities are all first rate and only out done by the staff and service.
Stayed 8 nights in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around!
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen, Hudson

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Tehmina, goshen

Stayed 2 nights in Jul 2024

8/10 Good

Ligia

Stayed 1 night in Sep 2024

10/10 Excellent

Elen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, great customer service
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was all good
Stayed 2 nights in Aug 2024

10/10 Excellent

John E

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Kayla

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

melissa faye, buxton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Ritz worth every penny!! So much better than the Westin!!
Stayed 8 nights in Aug 2024

10/10 Excellent

Grace A.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice time at the Ritz !! The room was beautiful and spacious . The pool in the hotel is okay , just a bit dirty :/ . The beach club is a lot nice !! The restaurant on property is excellent . We paid for early check in but didn’t check in till 530 pm :(
Stayed 1 night in Sep 2024

10/10 Excellent

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall. Staff at beach and restaurants could improve with service but overall enjoyed our stay
Stayed 2 nights in Aug 2024

6/10 Okay

Michele

Stayed 2 nights in Aug 2024

2/10 Terrible

carlos

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Above the Ritz standards. Holiday Inn os better.
Front desk provide is a room w balcony w a view to the ceiling of the entrance. This was UGLY! I had to request another room while everything was closed due to Debby the tropical storm. Very, very bad behaviour from Alex the manager of the restaurant, I felt like he was rejecting me as animal. I have spoken to Joshua and that he was going to speak w Simon, the mgr of restaurants. Bad bad experience definitely they have not the standard of what Ritz represents. I am a 25 Marriott member.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing from start to finish! The beach club was simply perfect! Will definitely be coming back soon.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sammer Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, luxury service. A lot of attention to detail. Great for kids
Stayed 4 nights in Jul 2024

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very friendly staff
Stayed 3 nights in Jul 2024

6/10 Okay

Santiago

Traveled with family
Liked: Amenities, property conditions & facilities
To expensive for So slow service; have to cancelled room service bc it take almost one hour plus limited options ; obviously mot enough staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Irina, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service
Stayed 1 night in Jun 2024

10/10 Excellent

Vonetta, Jacksonville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like a few strangs looks my wife and i received, otherwise the experience was awesome. The staff was very professional and courteous, looking foward to staying again soon.
Stayed 3 nights in Jul 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Stanislav

It was the most horrible experience we ever had due to customer service and they placed us above kitchen exhaust and we did not sleep. Five star hotel did not resolve this issue.
Stayed 1 night in Jul 2024