Santa Cruz Hotels

"We loved the property but really loved the people. The guest services people checked on us daily and everyone there was extremely friendly. "

"Very beautiful place to stay the staffs was exceptional and very helpful.. I will definitely be staying here again "

"Beautiful place to stay with 1st class service. Far enough out of town for peace but only 5 minutes outside of town. Their food was excellent and reasonably priced compared to town. Definitely get a golf cart. "

"It’s out away from town and nice and quiet. "

"This is a lovely resort. It has excellent food, great pools and it is our second time there."

"A wonderful stay from the time we arrived. The staff knew our names and were always so helpful. It was serene and beautiful. There are plenty of excursion options near by so you can still have all of the adventures you want without the crowds. Will definitely be back! "

"The best of both worlds! This property is stunning, and it really offered the best of both worlds. We were able to experience resort-style amenities and service, while enjoying the space of an AirBnB. Our suite was huge and gave us ample room to enjoy ourselves. It was nice to be able to cook some meals in the suite, although they could definitely stand to upgrade their kitchenware. The pool is huge, and we really enjoyed the swim-up bar. The restaurant sits right on the water, and we were really impressed with the food there. The service is top-notch from the bar to the housekeeping staff. *A note about the location: Placencia is a lot bigger than I realized. This property is in an area that is mostly just resorts and a handful of restaurants. A little further South is Maya Beach, which is quite nice. If you want to actually visit Placencia Village, it's a good 20-30 minute drive. So this is the perfect location for a relaxing, peaceful getaway. But if you want to be in the heart of Placencia, go further South. "

"When we arrived to Brisa we were escorted to our room by staff and given a quick tour of the room. We quickly noticed that we did not have a pull out couch (we booked the 2 bedroom with 3 beds beach access) and when one of my guests went to inform staff and initially received an attitude that we “did not rent the cot as we were supposed to”. I then had to go and speak with staff myself which I believe I spoke with a manager who was then quick to remedy the situation as we did indeed book 3 beds, not a cot. They went and swapped out the couch with another room that did have the pull out bed which was appreciated. We also inquired about our VIP welcome cocktails, which staff went to go get more supplies to make those for us. Beach was ten steps away from our room and several steps away from “the boardwalk” which leads through the town with shops and other hotels and restaurants. Room stayed cold, size of rooms were great, technically 2 balconies with our room. This easy access also allows almost anyone to walk through or on the property, so just something to be aware of. We were aware the Sargassum was an issue, but we were upset about the lack of trying to clean up at least the garbage stuck within the sargassum on the beach, it was really dirty, we’ve posted pictures. We were unable to swim far enough out to have clear water. Towards the right of the property in the corner of the beach seemed to be better. Property next door has a small pool and bar they allowed us to use"

"Very friendly and accommodating. Great ocean view."