Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

4.5 star property
Beachfront property with calming spa services

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

Outdoor pool, free cabanas, pool umbrellas
Restaurant
Exterior
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot Tub
  • Breakfast included
  • Bar
The price is P18,158
P18,158 total
includes taxes & fees
Dec 10 - Dec 11

Room options

Available filters for rooms
Showing 18 of 18 rooms

Luxury Chairman Two Bedroom Suite Swim Out Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 294 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Luxury Presidential One Bedroom Suite

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 115 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Chairman Three Bedroom Suite Swim Out Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 350 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed OR 2 Queen Beds, 2 King Beds and 1 Double Sofa Bed

Luxury Chairman Four Bedroom Suite Swim Out Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 406 sq m
  • Ocean view
  • Sleeps 12
  • 2 King Beds, 4 Queen Beds and 2 Double Sofa Beds

Luxury Family Suite

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 63 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean View

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Luxury Chairman Four Bedroom Suite Ocean Front Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 406 sq m
  • Ocean view
  • Sleeps 12
  • 4 Queen Beds, 2 King Beds and 2 Double Sofa Beds

Luxury Junior Suite

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Swim Out Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Swim Out

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Family Suite Ocean View Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Presidential Two Bedroom Suite

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 171 sq m
  • Resort view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

Luxury Presidential One Bedroom Suite Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 115 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Luxury Chairman Three Bedroom Suite Ocean Front Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 350 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed OR 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 294 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Luxury Presidential Two Bedroom Suite Diamond Club

Highlights

Yard
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 171 sq m
  • Resort view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

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About the neighborhood

Map
Highway Macao Playa Arena Gorda, Punta Cana, La Altagracia, 23000

What's nearby

  • Cana Bay Golf Club - 17 min walk - 1.4 km
  • Arena Gorda Beach - 18 min walk - 1.5 km
  • Punta Blanca Golf Course - 6 min drive - 2.6 km
  • Cocotal Golf and Country Club - 10 min drive - 8.9 km
  • Iberostar Golf Course - 10 min drive - 5.6 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 24 min drive

Restaurants

  • ‪Lobby Bar Fantasia - ‬8 min drive
  • ‪Chill Bar - ‬10 min walk
  • ‪Trattoria Grazie - ‬7 min walk
  • ‪Lobby Bar - ‬6 min walk
  • ‪Dips Pool Bar - ‬8 min walk

About this property

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

Luxury all-inclusive property near Arena Gorda Beach
Located close to Punta Blanca Golf Course and Iberostar Golf Course, Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino provides a free breakfast buffet, a casino, and free water park access. This property is a great place to bask in the sun with a white sand beach, free beach cabanas, and sun loungers. Indulge in a deep-tissue massage, hydrotherapy, and a manicure/pedicure at The Royal Spa, the onsite spa. Be sure to enjoy a meal at any of the 11 on-site restaurants. The health club offers yoga classes and fitness classes; other things to do include volleyball, parasailing, and snorkeling. Free in-room WiFi is available to all guests, along with a poolside bar and a grocery/convenience store.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a lazy river, free cabanas, and sun loungers
  • Free self parking and valet parking
  • Wedding services, beach towels, and a front-desk safe
  • A porter/bellhop, a gift shop, and a 24-hour front desk
  • Guest reviews give top marks for the family-friendly amenities, beach locale, and pool
Room features
All 730 individually decorated rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Separate tubs/showers, free toiletries, and hair dryers
  • Flat-screen TVs with premium channels
  • Private yards, separate sitting areas, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 11 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 gaming tables
  • 5 slot machines
  • Beach yoga
  • Billiards/pool table
  • Casino (452 square feet of space)
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Lazy river
  • Outdoor pool
  • Parasailing
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Volleyball

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • 9 buildings
  • Banquet hall
  • Built in 2017
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Vacations Protocol (Blue Diamond Resorts)

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Royalton Bavaro Resort All Inclusive Punta Cana
Royalton Bavaro Resort All Inclusive
Royalton Bavaro All Inclusive
Royalton Bavaro Resort & Spa - All Inclusive Punta Cana
Royalton Bavaro Resort Spa All Inclusive
Royalton Bavaro All Inclusive Punta Cana
Royalton Bavaro All Inclusive
Royalton Bavaro Resort Spa All Inclusive
Royalton Bavaro Resort Casino All Inclusive

Frequently asked questions

Does Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

As of Dec 3, 2024, prices found for a 1-night stay for 2 adults at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino on Dec 10, 2024 start from P 18,158.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Self parking and valet parking are free at this property.

What time is check-in at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Check-out is at noon.

Are there all-inclusive benefits at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Yes, the property is all-inclusive.

Where is Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino located?

Nestled on the beach, this Bávaro property is within 2 mi (3 km) of Arena Gorda Beach and Punta Blanca Golf Course. Iberostar Golf Course and Cocotal Golf and Country Club are also within 6 mi (10 km).

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 752 out of 1460 reviews" "
Rating 8 - Good. 324 out of 1460 reviews" "
Rating 6 - Okay. 185 out of 1460 reviews" "
Rating 4 - Poor. 84 out of 1460 reviews" "
Rating 2 - Terrible. 115 out of 1460 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort reached beyond my expectations. Clean, beautiful, huge, and gives a luxurious vibe. Would stay here again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Tafiyya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very clean facility,walking from room to lobby to beach area was very convenient wasnt too long of a walk at all. The only complaints I have is in regards to the gentlemen that sits on the hall,which was right outside my room because my room was on the corner. They were very loud,to the point that it woke me evey morning,i couldnt sleep in if i wanted. They were talking amongst one another,so why they were so loud,to the point it seems like they were screaming is beyond me. I couldn't relax snd sleep in if i wanted to. My main issue was the tub inside my room.The first night I tried to use it and noticed there was no stopper to prevent water from coming back out. I called the front desk I was told I would have to wait until the next day. I was contacted by maintenance and that particular issue resolved bright and early,so I thought everything was fine until I attempted to use it and notice the jets in the tub was nor working there was the humming noise but it did not come on. I then tried a few more times and nothing. I called the front desk and was told someone would be coming right now,same night to look at it. It was 6pm. No one showed. So the following day when I woke up I advised the front desk no one showed and they told me they would send a manager. I ate breakfast and came back no one ever came. After a few hours I went to the bar where I seen the guest services lady who asked about my stay and I advised her about my issue and she stated she would put a request in as
Stayed 3 nights in Nov 2024

10/10 Excellent

Mariluz

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything
Stayed 2 nights in Nov 2024

10/10 Excellent

Winston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent in the buffet. Great choices and quite fresh. Compliments to the chefs and staff. We tried the speciality dining but they were booked always but we did butcher using the buffet.
Stayed 4 nights in Nov 2024

10/10 Excellent

Thaer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing. Very clean and comfortable
Stayed 7 nights in Nov 2024

2/10 Terrible

Vanessa

Disliked: Property conditions & facilities
Stayed 5 nights in Nov 2024

4/10 Poor

Norberto Velez

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Que me gusto: La habitacion era muy bonita y comoda. Que no me gusto: He estado en 5 hoteles de Punta Cana y ninguno me habia fallado en el area de servicio hasta que llegue al Royalton. Cuando ibamos al buffet nadie nos ofrecia de tomar. Tenia que levantarme de la mesa para pedir algo de tomar y aun asi la bebida nunca llegaba. Para tratar de venderme la membrecia del hotel aparecian personas de todos lados a molestar con eso pero para darme el servicio que ya habia pagado no aparecia nadie. La semana de mal servicio cerro con broce de oro, pedimos que nos llevaran con nuestras maletas al lobby para hacer el check out y nadie llego a recogernos. No volveria a su hotel nunca.
Stayed 5 nights in Nov 2024

10/10 Excellent

Cosimo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach
Stayed 7 nights in Nov 2024

10/10 Excellent

Victor

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espacios de entretenimiento para toda la familia
Stayed 4 nights in Nov 2024

2/10 Terrible

Jennifer Ashley

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was terrible. Very slow and staff were rude and always demanding to be tipped.
Stayed 7 nights in Nov 2024

8/10 Good

Rachel Montero

Liked: Cleanliness, staff & service, property conditions & facilities
El servició y la personas son excelente
Stayed 7 nights in Nov 2024

2/10 Terrible

Desrene

Disliked: Cleanliness, staff & service, property conditions & facilities
Room had mold and mosquitos furniture was rusty and dirty and the mirror was peeeling there was no stopper for the tub when I complained the manager did not change my room
Stayed 3 nights in Nov 2024

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities
:(
Stayed 2 nights in Nov 2024

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Royalton Bavaro is a beautiful all inclusive resort. The swim out room was amazing and the room was spacious. The room was kept clean by the nice service of the housekeeping staff & the 24/7 in room dining was needed for a late night munch. The resort has plenty of entertainment with different activities throughout the day. We liked how there were many different food options to choose from and different bars located throughout the resort. It is not an adult only resort but you can have fun either way. One of the few things we didn’t like was the taste of the food. Yes it’s a buffet style resort and they’re serving a lot of people, but there was really no flavor in the food. Aside from that, the best part of this resort was the staff! The staff deserves a raise. They’re friendly, they remember you, they even look out for you. From Jenrry and Johnie at the cave under the lazy river, Juan and Santiago by the swim up pool bar, Juan Carlos and Wendy by the martini mix bar, the waiters at Gourmet Marche, to Errinson the bell boy everyone was amazing & we can’t speak highly enough about the staff!!
Stayed 6 nights in Nov 2024

10/10 Excellent

Luz A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very family oriented, great selection of food & drinks, butler service in The Diamond Club was very nice to have & a shout out to “Max & Pedro” our butler’s, it was nice to have as all dinners was always booked & anything needed was provided, the staff very friendly. Bring $1 $5 $10 $20 for tipping. We’ll be back Thank You 😃
Stayed 4 nights in Nov 2024

10/10 Excellent

Kallie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Nov 2024

8/10 Good

Luis

Traveled with partner
It’s ok
Stayed 3 nights in Nov 2024

2/10 Terrible

Whitney

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This had been the WORST Royalton I have been to. Staff was rude, made vulgar statements, did not bring things needed to my room, room service did not answer the phone, staff did not try to speak English, food at the score sports bar was horrible, menu items were not available. Not a pleasant experience, and would never come back. Male staff constantly made sexual remarks towards me making me feel extremely uncomfortable. Everything was done by exchanging WhatsApp numbers with staff. Instead of being able to call front desk, housekeeping, or room service. The upmost unprofessional concierge service I’ve ever encountered. 0/10 would not recommend. Swim out room with double bed was spacious and the only highlight of the trip.
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel Chris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my stay was perfect Estalin took very good care of us during our stay at Royalton Bavaro
Stayed 4 nights in Nov 2024

6/10 Okay

Lee

Stayed 4 nights in Aug 2024

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The place was beautiful with so much to see and do for adults and children. The hotel entertainment, restaurants, pools and photo centre were my most used facilities. Yaneirys, our concierge was the best! She checked in on us, ensured we had everything we needed, she was accessible by text and really made us feel at home during our stay. Highly recommend her to anyone staying there.
Stayed 3 nights in Nov 2024

2/10 Terrible

michelle

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Worst experience I have ever had at a resort. Management doesn’t even know their head quarters number, workers steal your items and workers literally physically assault you. If you’re a minority don’t go here, they’ll treat you horribly. I paid extra for VIP experience and I did not even get it. Complete waste of money and their restaurants are always booked so you end up having to go to the buffets. Their rooms also smell like mold. Don’t go here. If I could give 0 ratings I would.
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024