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Hotel Riu Palace Punta Cana - All Inclusive

4.0 star property
Stylish property on the shore with 3 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Punta Cana - All Inclusive

3 outdoor pools
Boating
Lobby sitting area
4 bars/lounges, swim-up bar, poolside bar
Coffee shop

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • All inclusive
    All inclusive
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Spa
    Spa

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Junior Suite (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (E)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (C)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms (C)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (C)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Tropical View | C)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Superior, L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Superior, L)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (B2C)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Tropical View, B2C-US)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Designer toiletries
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms (B2C-CAN)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-CAN)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View | B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Tropical View | B2C-CAN)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (B2C-CAN)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Superior, E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Superior, E)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (L)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms (U)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (U)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Tropical View, U)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Designer toiletries
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (U)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Designer toiletries
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (U)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Designer toiletries
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms (B2C-US)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (L)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior

Minibar, in-room safe, laptop workspace, blackout drapes

Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite

Living area

Suite

  • Sleeps 2
  • 1 Queen Bed(s) OR 1 King Bed(s)

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Map
Playa de Arena Gorda, Punta Cana, La Altagracia, 23000

What's nearby

  • Arena Gorda Beach - 8 min walk - 0.7 km
  • Iberostar Golf Course - 6 min drive - 2.9 km
  • Punta Blanca Golf Course - 6 min drive - 3.7 km
  • Cana Bay Golf Club - 8 min drive - 5.8 km
  • Cortecito Beach - 19 min drive - 8.2 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 28 min drive

Restaurants

  • ‪Restaurante Colonial - ‬10 min walk
  • ‪Lobby Bar Fantasia - ‬7 min drive
  • ‪restaurante la isabela - ‬14 min walk
  • ‪Garden Grill - ‬7 min drive
  • ‪El Olivo Restaurant - ‬9 min drive

About this property

Hotel Riu Palace Punta Cana - All Inclusive

Upscale all-inclusive property near Cana Bay Golf Club
At Hotel Riu Palace Punta Cana - All Inclusive, you can look forward to a free breakfast buffet, an adjacent golf course, and free water park access. With a white sand beach, sun loungers, and scuba diving, this property is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a body wrap, and a body treatment at Renova Spa, the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Fitness classes are offered at the gym; other things to do include parasailing, fishing, and beach volleyball. In addition to a nightclub and a swim-up bar, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 3 outdoor pools and a children's pool, with a waterslide and a swim-up bar
  • Free self parking
  • 4 indoor tennis courts, express check-out, and express check-in
  • Babysitting (surcharge), tour/ticket assistance, and ATM/banking services
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 676 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with satellite channels
  • Patios, separate sitting areas, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 4 indoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Parasailing
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Punta Cana RIU
All Inclusive RIU Punta Cana
Palace RIU Punta Cana
Punta Cana Palace
Punta Cana Palace RIU
Punta Cana RIU
RIU All Inclusive Punta Cana
RIU Palace Punta Cana
RIU Palace Punta Cana All Inclusive
RIU Punta Cana Palace
RIU Palace Punta Cana All Inclusive All-inclusive property
RIU Punta Cana Inclusive incl
RIU Palace Punta Cana All Inclusive
Hotel Riu Palace Punta Cana - All Inclusive Punta Cana

Frequently asked questions

Does Hotel Riu Palace Punta Cana - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hotel Riu Palace Punta Cana - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Punta Cana - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Punta Cana - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

What time is check-out at Hotel Riu Palace Punta Cana - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Punta Cana - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Palace Punta Cana - All Inclusive located?

Located in Bávaro, this beachfront property is next to a golf course, 0.4 mi (0.7 km) from Splash Water Park, and 2.9 mi (4.7 km) from Cana Bay Golf Club. Iberostar Golf Course and Arena Gorda Beach are also within 2 mi (3 km).

Hotel Riu Palace Punta Cana - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1159 out of 2177 reviews" "
Rating 8 - Good. 545 out of 2177 reviews" "
Rating 6 - Okay. 268 out of 2177 reviews" "
Rating 4 - Poor. 91 out of 2177 reviews" "
Rating 2 - Terrible. 114 out of 2177 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer, Saint-bruno

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel was a major disappointment. It's rating should not be more than a 7-7.2. I was expecting better quality because it's rated high but definitely shouldn't be. The staff was nice and attentive but the hotel is old and the food is just horrible.
Stayed 5 nights in Nov 2024

10/10 Excellent

Rashaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Petru

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 4 nights in Nov 2024

10/10 Excellent

Marlon Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice facility, lovely ambiance, lots to do, staff very nice, food quite good, with lots of options. We had a great time.
Stayed 5 nights in Nov 2024

10/10 Excellent

Karina Nereyda

Stayed 4 nights in Oct 2024

4/10 Poor

ARNOLD

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately I thought this was the adults only resort. The Riu hotels in Punta Cana are not affiliated which means you cannot visit another Riu property. Other Riu properties on this resort will not serve you free food or drinks and they are on the same resort.
Stayed 4 nights in Oct 2024

8/10 Good

Valeria

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Riu for my husbands birthday. The hotel is very nice and clean. They did forget to decorate the room for the day I requested so I had to complain and they did it for the next day. The buffet and restaurants have very good food. Most of the staff is very nice. For the most part we had a great time. The entertainment was excellent and the RIU parties were so much fun. I do want to give a complaint about the transportation. I didn’t have a reservation because I failed to book it from the beginning with Expedia. however, that was not that big of a deal as we took a cab from the airport to the hotel without a problem. My issue is when we had to book the way back I had to speak with a rep from Destinations Services. First of all when you approach them they have bad attitudes and if you didn’t have a reservation they want to act like they don’t want to help you. The rep Oddell, when I was trying to explain my problem, he kept interrupting me talking over me with a very sarcastic and intimidating way about the way he speaks to you. Anyway, I booked the transportation back (private one) and on the day of my departure and the time of (3:30pm) I called because no one was there and he gets me confused and on the phone sounds so robotic telling me that the transportation is on the way because it was picking up more people. However, I reserved private transportation! He calls me back and told me that the transportation was cancelled and to look for other transportation.
Stayed 4 nights in Oct 2024

8/10 Good

Akelia

Stayed 3 nights in Oct 2024

10/10 Excellent

Nubia

Stayed 4 nights in Oct 2024

6/10 Okay

Yosmani

Liked: Property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Dee B

Traveled with partner
Liked: Cleanliness, staff & service
Over all decent resort can use upgrades an better food no Dominican food in the whole resort not one restaurant in Dominican Republic
Stayed 4 nights in Nov 2024

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of variety of activities for all. The animators were very lively and wanted to ensure everyone had a great time.
Stayed 4 nights in Nov 2024

4/10 Poor

Eric

Traveled with family and small children
Disliked: Property conditions & facilities
The rooms smell like sewage. The rooms need upgrades. The bathroom shower need to be leak free no water running out on the sides . Not to much choices on the food . Breakfast was terrible.
Stayed 4 nights in Nov 2024

2/10 Terrible

Shadae

Traveled with family
Disliked: Staff & service
Overall horrible experience , I’ve stayed at the RIU in Bahamas and Jamaica and both exceeded my expectations. In Dominican Republic we had to change our room because the AC was leaking . The new rooms toilet clogged 3 times and they took over a hour to come fix it . Outlets did not work could only charge my phone in the bathroom . Some of the staff was racist in my opinion , wouldn’t serve my darker family and I’ll never go back the manager Wellington was no help and careless about our situation . Never again
Stayed 3 nights in Nov 2024

10/10 Excellent

Argenis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 5 nights in Aug 2024

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very beautiful, the nightly entertainment on property was a bit boring however the Riu parties are amazing . If you want to go shopping or go off property ,taxi are readily available which you can book at front desk . The food wasn’t bad the buffet had variety of options including Dominican food .Their are other Riu hotels beside the Riu palace which you have access to , so you can also try their food if you want to. Rooms are stocked with , soda , alcohol and water ,which they do daily , housekeepers comes everyday to clean your room . However , my bathroom wall had a lot of mold , on the glass , around the pipes and in the creases , think they need to pay more attention when cleaning the shower , bleach and disinfectant can easily get those off .I did inform front desk about the dirty bathroom and the immediately offered to changed the room . Overall it was a nice hotel amazing service, will definitely go back in the future
Stayed 5 nights in Nov 2024

6/10 Okay

Jusuf

Liked: Staff & service, property conditions & facilities
Our pillows and bed sheets had a bad smell to them from the humidity. Our clothes were wet from the humidity while hanging in the closet. The a/c unit was loud and sounded like a tractor. We enjoyed the beach, the staff was amazing and friendly, and the food was very good.
Stayed 7 nights in Nov 2024

8/10 Good

Edmond

Stayed 7 nights in Oct 2024

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Some issues with room, but they took care of immediately
Stayed 6 nights in Oct 2024

8/10 Good

Nareshkumar

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and location
Stayed 5 nights in Oct 2024

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very clean and welcoming. The waiters and waitresses were extremely kind and attentive. Wander and the lady who worked with him each day even remembered our drink orders and had a table prepared when we arrived. We were treated exceptionally well by Wander and the lady that works with him, Armando, Arias and Mariney (the young lady that works outside in the evening). Nester was helpful setting up transportation. We had no complaints. Excellent t property and service. We would definitely recommend it to others.
Stayed 4 nights in Nov 2024

4/10 Poor

MARIA G

Stayed 2 nights in Sep 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Jean

Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabet

Liked: Cleanliness, staff & service, property conditions & facilities
Will be back
Stayed 5 nights in Oct 2024