Impressive Premium Punta Cana

4.0 star property
Hotel with private beach, full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Impressive Premium Punta Cana

9 bars/lounges, 2 swim-up bars, 3 beach bars
Private beach, white sand, free beach shuttle, 3 beach bars
Aerial view
Free minibar, in-room safe, blackout drapes, soundproofing
Free minibar, in-room safe, blackout drapes, soundproofing

Reviews

7.6 out of 10

Good

Popular amenities

  • On private beach
  • Pool
  • All inclusive
    All inclusive
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 41 of 41 rooms

Junior Suite Premium Tropical View (2 Adults)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Tropical View (2 Adults+1 Child)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Tropical View (2 Adults+2 Child)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Tropical View (3 Adults)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Ocean Front (2 Adults+2 Child)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Ocean Front (3 Adults)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Tropical View (1 Adult)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Pool View (1 Adult)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Pool View (2 Adults)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Pool View (2 Adults+1 Child)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Pool View (2 Adults+2 Child)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Pool View (3 Adults)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Ocean Front (1 Adult)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Ocean Front (2 Adults)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Ocean Front (2 Adults+1 Child)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Ocean View with Jacuzzi (3 Adults)

Highlights

Soundproofed
Private spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Tropical View with Jacuzzi (1 Adult)

Highlights

Soundproofed
Private spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Tropical View with Jacuzzi (2 Adults)

Highlights

Soundproofed
Private spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Tropical View with Jacuzzi (2 Adults+1 Child)

Highlights

Soundproofed
Private spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

VILLA OCEAN FRONT PREMIUM

Highlights

Separate dining area
Soundproofed
Private indoor spa tub
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Premium Tropical View with Jacuzzi (3 Adults)

Highlights

Soundproofed
Private spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Ocean Front with Jacuzzi (2 Adults)

Highlights

Soundproofed
Private spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Ocean Front with Jacuzzi (2 Adults+1 Child)

Highlights

Soundproofed
Private spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Ocean Front with Jacuzzi (2 Adults+2 Child)

Highlights

Soundproofed
Private spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

VILLA OCEAN FRONT WITH JACUZZI 2 ADULTS

Highlights

Soundproofed
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Bathrobes
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Premium Ocean Front With Jacuzzi (3 Adults)

Highlights

Soundproofed
Private spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

VILLA OCEAN FRONT 2 ADULTS

Highlights

Soundproofed
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Bathrobes
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Premium Ocean View with Jacuzzi (1 Adult)

Highlights

Soundproofed
Private spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
  • Partial ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Ocean View with Jacuzzi (2 Adults)

Highlights

Soundproofed
Private spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Ocean View with Jacuzzi (2 Adults+1 Child)

Highlights

Soundproofed
Private spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Premium Ocean View with Jacuzzi (2 Adults+2 Child)

Highlights

Soundproofed
Private spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

VILLA TROPICAL VIEW 2 ADULTS

Highlights

Soundproofed
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Bathrobes
  • Sleeps 2
  • 1 King Bed and 2 Queen Beds

Junior Suite Premium Ocean Front with Jacuzzi (1 Adult)

Highlights

Soundproofed
Private spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Suite Junior With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

1-Bedroom Villa Standard With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

2-Bedroom Villa Premium

  • Sleeps 4
  • 2 Full Bed(s)

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

Suite Junior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

1-Bedroom Villa Standard With Sea View

  • Sea view
  • Sleeps 2
  • 2 Full Bed(s)

Suite Luxury With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

Suite Premium With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed(s)

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About the neighborhood

Map
Avenida Alemania, Punta Cana, La Altagracia, 23000

What's nearby

  • Los Corales Beach - 11 min walk - 1.0 km
  • Cortecito Beach - 13 min walk - 1.1 km
  • Cocotal Golf and Country Club - 4 min drive - 2.8 km
  • Casino Avalon Princess - 4 min drive - 3.2 km
  • Bavaro Beach - 17 min drive - 5.9 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Open Sea - ‬2 min walk
  • ‪Villa Magna - ‬4 min walk
  • ‪Amigo Lobby Bar - ‬3 min walk
  • ‪Zoho Beach Club - ‬7 min walk
  • ‪La Bruja Chupadora BBQ & Pub - ‬7 min walk

About this property

Impressive Premium Punta Cana

Upscale family-friendly hotel near Los Corales Beach
Located close to Cortecito Beach, Impressive Premium Punta Cana provides 2 swim-up bars, 3 beach bars, and a free daily manager's reception. This hotel is a great place to bask in the sun with a private beach and a free beach shuttle. Treat yourself to a body scrub, a manicure/pedicure, or a body wrap at Impressive Wellness, the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and mini golf.
Additional perks include:
  • 4 outdoor pools with 2 swim-up bars
  • Free self parking
  • A front-desk safe, wedding services, and concierge services
  • Tour/ticket assistance, 2 meeting rooms, and a reception hall
  • Guest reviews say great things about the helpful staff
Room features
All 257 rooms have comforts such as air conditioning and free stocked minibars, as well as thoughtful touches like safes and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • 48-inch LED TVs with cable channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

All inclusive details

All-inclusive room rates at Impressive Premium Punta Cana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free self parking on site

Food and drink

  • 2 swim-up bars
  • 3 beach bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Mini golf
  • Playground
  • Spa tub
  • Steam room

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: [Impressive Resort reception]
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Impressive Premium Resort Punta Cana All Inclusive
Impressive Premium Resort All Inclusive
Impressive Premium All Inclusive
Impressive Premium Resort Punta Cana All Inclusive
Impressive Premium Resort All Inclusive
Impressive Premium Punta Cana All Inclusive
Impressive Premium All Inclusive
Impressive Premium Resort Spa Punta Cana – All Inclusive
Impressive Premium Inclusive
Impressive Premium Resorts y Spas
Impressive Premium Punta Cana Hotel
Impressive Premium Punta Cana Punta Cana
Impressive Premium Punta Cana Hotel Punta Cana
Impressive Premium Resort Spa Punta Cana – All Inclusive

Frequently asked questions

Does Impressive Premium Punta Cana have a pool?

Yes, this property has 4 outdoor pools.

Is Impressive Premium Punta Cana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Impressive Premium Punta Cana?

Self parking is free at this property.

What time is check-in at Impressive Premium Punta Cana?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Impressive Premium Punta Cana?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Impressive Premium Punta Cana?

Some rate plans available at this hotel are all-inclusive.

Where is Impressive Premium Punta Cana located?

Nestled on the beach, this Bávaro hotel is within a 15-minute walk of Aromas Museum, Los Corales Beach, and Cortecito Beach. Cocotal Golf and Country Club and Arena Blanca Beach are also within 3 mi (5 km).

Impressive Premium Punta Cana Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 24 out of 56 reviews" "
Rating 8 - Good. 11 out of 56 reviews" "
Rating 6 - Okay. 8 out of 56 reviews" "
Rating 4 - Poor. 9 out of 56 reviews" "
Rating 2 - Terrible. 4 out of 56 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Craig

Disliked: Property conditions & facilities
.
Stayed 2 nights in Nov 2024

2/10 Terrible

Eric

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will not be back. There was a dispute about the stupid towel card that I never used. They charged me $30.00 US dollars for a towel card went missing from the room. How ridiculous and cheap can you get. I sure hope you realize that this cost the Impressive resort a customer. Further more the food was bland, restaurants were terrible for example I went to the Tapas restaurant for a dried bun with dried up meat, stale and sweaty cheese and a bowl of pickled onions, this resort should be condemned Yuck! The internet was spotty and we lost power for a few hours. I paid extra to stay in the Premium side, what a joke! As stated before i won't be back and if you enjoy the Dominican stay elsewhere.
Stayed 7 nights in Nov 2024

10/10 Excellent

ringo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have to improve air conditioning systems
Stayed 6 nights in Oct 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Beach
Stayed 4 nights in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very freindly staff
Stayed 6 nights in Sep 2024

8/10 Good

Kelika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

8/10 Good

Geordanny Almaguer, Hialeah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good short stay . Food is ok . They can improve a lot on that area .
Stayed 3 nights in Jul 2024

2/10 Terrible

Ambrosia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 9 nights in Aug 2024

10/10 Excellent

Charrina

Stayed 7 nights in Aug 2024

4/10 Poor

Lindsey

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
The food wasn't good at all and the rooms didn't give a 'resort' look and feel at all. I had stains on my towels and many issues with the air conditioning working within my room. The best part of the resort was the beach and the convenient locations of the bars around the resort.
Stayed 5 nights in Aug 2024

6/10 Okay

klodjan

Traveled with family
Disliked: Staff & service
The resort is very beautiful with a great view on the beach,the room is big and clean, but the WiFi did not work ,for kids they don’t have much activities the buffet staff most of them they are very rude and they don’t speak English .With few words the place is beautiful but the people not much .Not all of them but most of them .
Stayed 7 nights in Jul 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria Del Carmen Melendez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La pasamos super todo buenisimo comida,cuarto y piscina en la piscina estaba Kervin el bartender aue preparaba unos tragos brutales y siempre pendiente a que la pasaramos super bien. Kervin es tremendo empleado y bartender. Volvemos pronto.
Stayed 3 nights in Jul 2024

2/10 Terrible

Vladyslav

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Samaeliz Guzman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegimos Impressive premium y fue la mejor desición. Para los restaurantes que no habia espacio el mayordomo Jobrailyn Cedeño nos ayudo a conseguir reservacion en todos y siempre estaba pendiente de nuestras necesidades. La comida fue muy buena, para el buffet recomiendo ir a la hora de apertura porque si no despues hay mucho revulú en el buffet. El entretenimiento muy bueno pero deberian incluir mas actividades y musica hispana/latina. En la piscina premium Juan es el mejor bartender.
Stayed 7 nights in May 2024

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, amenities
I did enjoy my stay, however there were a few issues: the in-room mini bar is not a mini bar. It included 2 mini Coors Lights, pop, and water. Room service either delivered late or not at all. Too many people stopping you to purchase excursions inside the resort. Noisy construction next to our buioding all day for our entire stay.
Stayed 5 nights in May 2024

4/10 Poor

Madelynn

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
This resort seemed promising and affordable after our other resort got closed for renovations. Unfortunately, it was everything but that.. everyone on the trip got food poisoning; they often served under cooked meats (raw chicken!!!), and I am skeptical as to whether or not they cooked with bottled water. Also, the staff was not very friendly and welcoming, except the staff around the premium pool. Juan, Cappuccino, and some of the ladies working the premium pool were so fun and inviting, but nobody else in the resort was. Someone from our group also got a bad ear infection after going under water at the pools. All in all it was fine but it could’ve (and should’ve) been so much better. SIDE NOTE: a couple from our party moved rooms FOUR TIMES because of multiple issues; broken A/C units in rooms, double beds instead of one king (they are a couple), etc etc. Our ocean front room was amazing except that the A/C also did not work great and mosquitos kept coming in through a crack under the sliding room door.
Stayed 7 nights in Apr 2024

8/10 Good

Jose Carlos Ponce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un excelente lugar para relajar y pasar en familia. El personal es alegre, amable, cortes, siempre atento a tus necesidades, ahi especial nombrar a nuestro Mayordomo Jose y al personal del Restaurante On the Grill, son fantasticos, agradables, muy educados y atentos a tus necesidades me senti con atencion personalizada al igual que los 9 integrantes del grupo familiar que estabamos de vacaciones. Katerin es una experta en omelettes, Yeimi, Reinaldo, Tony, Reina, Eliza, Alba, fueron excelentes y la Supervisora con su amplia sonrisa siempre nos mantenia alegres, al igual que todo el personal. En general la atencion en los restaurantes es buena. Las actividades en las noches animan muy bien a los huespedes, musica en vivo y grabada, el Circo fue espectacular, nuestra opinion es positiva. En general pasamos unas excelentes vacaciones. Solo hay que sennalar que la conexion Wifi es irregular, es mas estable en las habitaciones pero cuando estas al aire libre va y viene. Este es el unico aspecto a mencionar como negativo durante nuestra estancia.
Stayed 4 nights in Apr 2024

8/10 Good

Adam, Renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. It would be 5 stars if it was maintained better and the buffet options were more plentiful. I give it 4 stars and would come back again. Great value for the money.
Stayed 5 nights in Apr 2024

8/10 Good

Star

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG I just returned to America and I just day I look forward to returning with my family! This was a solo trip and I really enjoyed the experience!! My room over exceeded my expectations!! Corner unit with a Jacuzzi on the beach.... PERFECT for me!!! I am so happy🌴
Stayed 3 nights in Apr 2024

10/10 Excellent

Candy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. A great place to relax and read a book. Staff is very nice. Loved the premium package.
Stayed 3 nights in Mar 2024

4/10 Poor

Linda

Disliked: Staff & service
Never Return
The resort was beautiful but very chintzy. Could not get a cocktail in the restaurants even though we were all inclusive. Employees were rude and most did not speak English. Could not get ice in the room unless you went down to the bar and retrieved some yourself. Food was terrible.
Stayed 10 nights in Feb 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spur of the moment & only saw neg reviews after booking. don't know what they were talking about! Lovely well maintained resort w/ great staff & perfect ocean. Front desk did suggest an upgrade from "ocean view" to "ocean front". Not expensive & well worth it. Food is what one expects in the Caribbean, but plenty of very fresh veggies. A solid 4 star resort at 3 star prices.
Stayed 6 nights in Feb 2024

10/10 Excellent

Jovanka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023