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Bahia Principe Grand Punta Cana - All Inclusive

4.0 star property
Stylish property on the shore with 5 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bahia Principe Grand Punta Cana - All Inclusive

Aerial view
Aerial view
Aerial view
Premium bedding, pillowtop beds, in-room safe, desk
8 bars/lounges, 2 swim-up bars, 2 poolside bars, 3 beach bars

Reviews

7.0 out of 10

Good

Popular amenities

  • All inclusive
  • Bar
  • Breakfast included
  • Spa
  • Parking included

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Junior Suite (Premium)

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite (Premium)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
Pillowtop bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite (Premium)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
Pillowtop bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, desk

Family Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Premium bedding
Ceiling fan
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Premium)

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite (Premium)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
Pillowtop bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite Superior

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
Pillowtop bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite (Premium)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
Pillowtop bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, desk

Family Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Premium bedding
Ceiling fan
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Premium)

Combined shower/tub, jetted tub, rainfall showerhead, free toiletries

Junior Suite (Premium)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
Pillowtop bed
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Premium bedding
Ceiling fan
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Premium bedding
Ceiling fan
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Premium bedding
Ceiling fan
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Premium bedding
Ceiling fan
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Superior

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite Superior

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Premium bedding
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, desk

Family Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Premium bedding
Ceiling fan
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Superior

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite Superior

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
Pillowtop bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, desk

Family Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Premium bedding
Ceiling fan
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Superior

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite Superior

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
Pillowtop bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite Superior

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Premium bedding
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Premium With View

Premium bedding, pillowtop beds, in-room safe, desk

Room Premium With View

  • Sleeps 3
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior

Premium bedding, pillowtop beds, in-room safe, desk

Suite Junior

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior

Premium bedding, pillowtop beds, in-room safe, desk

Suite Junior

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Room Premium With View

Premium bedding, pillowtop beds, in-room safe, desk

Room Premium With View

  • Sleeps 3
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Room Premium With View

Premium bedding, pillowtop beds, in-room safe, desk

Room Premium With View

  • Sleeps 1
  • 1 King Bed(s)

View all photos for Suite Junior

Premium bedding, pillowtop beds, in-room safe, desk

Suite Junior

  • Sleeps 3
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior

Premium bedding, pillowtop beds, in-room safe, desk

Suite Junior

  • Sleeps 3
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior

Premium bedding, pillowtop beds, in-room safe, desk

Suite Junior

  • Sleeps 1
  • 1 King Bed(s)

View all photos for Room Premium With View

Premium bedding, pillowtop beds, in-room safe, desk

Room Premium With View

  • Sleeps 3
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior

Premium bedding, pillowtop beds, in-room safe, desk

Suite Junior

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Room Premium With View

Premium bedding, pillowtop beds, in-room safe, desk

Room Premium With View

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Premium With View

Premium bedding, pillowtop beds, in-room safe, desk

Room Premium With View

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior

Premium bedding, pillowtop beds, in-room safe, desk

Suite Junior

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Premium With View

Premium bedding, pillowtop beds, in-room safe, desk

Room Premium With View

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Room Premium With View

Premium bedding, pillowtop beds, in-room safe, desk

Room Premium With View

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior

Premium bedding, pillowtop beds, in-room safe, desk

Suite Junior

  • Sleeps 3
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

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About the neighborhood

Map
Arena Gorda - Macao, Seccion Baigua, Punta Cana, La Altagracia, 23000

What's nearby

  • Punta Blanca Golf Course - 11 min walk - 1.0 km
  • Arena Gorda Beach - 15 min walk - 1.3 km
  • Cana Bay Golf Club - 8 min drive - 4.2 km
  • Iberostar Golf Course - 9 min drive - 5.8 km
  • Cortecito Beach - 37 min drive - 9.8 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 42 min drive

Restaurants

  • ‪Lobby Bar Fantasia - ‬5 min walk
  • ‪restaurante la isabela - ‬13 min walk
  • ‪Chill Bar - ‬11 min drive
  • ‪Trattoria Grazie - ‬10 min drive
  • ‪Lobby Bar - ‬10 min drive

About this property

Bahia Principe Grand Punta Cana - All Inclusive

Upscale all-inclusive property near Cana Bay Golf Club
You can look forward to a free breakfast buffet, an adjacent golf course, and a casino at Bahia Principe Grand Punta Cana - All Inclusive. This property is a great place to bask in the sun with a beachfront location, 3 beach bars, and beach massages. Treat yourself to a deep-tissue massage, a manicure/pedicure, or reflexology at BAHIA SPA, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. The gym offers fitness classes and yoga classes; other things to do include volleyball, kayaking, and windsurfing. In addition to free water park access and 2 swim-up bars, guests can connect to free in-room WiFi.
Other perks include:
  • 5 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Tennis courts, a roundtrip airport shuttle (surcharge), and an electric car charging station
  • A bike on site, supervised childcare (surcharge), and multilingual staff
  • Guest reviews say great things about the beach locale
Room features
All 1428 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with jetted tubs and rainfall showers
  • LED TVs with satellite channels
  • Balconies, separate sitting areas, and free infant beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Limited gourmet or à la carte dining

Water activities

Kayaking
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 3 beach bars
  • 7 restaurants
  • 8 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Bouganville
  • Garden Grill
  • Il Capriccio
  • Mikado
  • Orquidea

Things to do

  • 15 slot machines
  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycles
  • Casino (5,931 square feet of space)
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gaming table
  • Gym
  • Kayaking
  • Library
  • Mini golf
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • Free crib
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 2004
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from May 1 2024 to November 19 2024 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

All Inclusive Bahia
All Inclusive Bahia Principe
Bahia All Inclusive
Bahia Principe All Inclusive
Grand Bahia Principe All Inclusive
Grand Bahia Principe Punta Cana
Grand Bahia Principe Punta Cana All Inclusive
Punta Cana Grand Bahia
Bahia Principe Grand Punta Cana
Grand Bahia Principe Punta Cana All Inclusive
Bahia Principe Grand Punta Cana All Inclusive
Bahia Principe Grand Punta Cana - All Inclusive Punta Cana

Frequently asked questions

Does Bahia Principe Grand Punta Cana - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 9:00 AM–6:00 PM.

Is Bahia Principe Grand Punta Cana - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bahia Principe Grand Punta Cana - All Inclusive?

Self parking is free at this property.

What time is check-in at Bahia Principe Grand Punta Cana - All Inclusive?

Check-in start time: 3 PM; Check-in end time: 3:00 PM.

What time is check-out at Bahia Principe Grand Punta Cana - All Inclusive?

Check-out is at noon.

Does Bahia Principe Grand Punta Cana - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Bahia Principe Grand Punta Cana - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Bahia Principe Grand Punta Cana - All Inclusive located?

Located in Bávaro, this beachfront property is in the city center and within 1 mi (2 km) of Punta Blanca Golf Course, Arena Gorda Beach, and Splash Water Park. Cana Bay Golf Club and Iberostar Golf Course are also within 3 mi (5 km).

Bahia Principe Grand Punta Cana - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 427 out of 1277 reviews" "
Rating 8 - Good. 277 out of 1277 reviews" "
Rating 6 - Okay. 209 out of 1277 reviews" "
Rating 4 - Poor. 172 out of 1277 reviews" "
Rating 2 - Terrible. 192 out of 1277 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Paulo, Toronto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was very pore quality and the customer service was bad plus we had no beach towers for 3 days the experience was bad thank you
Stayed 7 nights in Nov 2024

4/10 Poor

Kelvin

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
It is a really big resort with a lot to offer… but it’s poorly managed and set up; you’ll do a lot of figuring things out for your own. The buffet is the worst food I’ve ever had! Avoid at all costs!
Stayed 6 nights in Nov 2024

8/10 Good

Julie

Stayed 3 nights in Nov 2024

2/10 Terrible

Viralkumar

Stayed 6 nights in Nov 2024

10/10 Excellent

Patrycja M

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our 3 rd time stay. We got brand new room. They renovated great some of the rooms. A lot of dining options.
Stayed 7 nights in Nov 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 4 nights in Nov 2024

10/10 Excellent

andrey, toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Nov 2024

2/10 Terrible

Jacquelinne Andrea

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The costumer service was terrible, the stuff really need a course or class about how to treat people
Stayed 5 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Mehedi Newaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time at the resort except the mosquitoes in the room at night.
Stayed 3 nights in Nov 2024

2/10 Terrible

dong

I made a mistake in the reservation date and requested a change, but they did not accept it, so I was unable to stay at the hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

julia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the property and the locals were very nice and polite.
Stayed 5 nights in Nov 2024

10/10 Excellent

Clarissa G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice. The hotel had beautiful views I wouldn’t change anything service was excellent. Planning another trip next year to come back.
Stayed 5 nights in Nov 2024

10/10 Excellent

Angel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful family vacation. The staff were friendly and helpful. Thank you for sharing your island with my family and I. We will be coming back soon.
Stayed 5 nights in Nov 2024

4/10 Poor

Arunkumar, MISSISSAUGA

Disliked: Cleanliness, staff & service, property conditions & facilities
We upgraded to Bahia Principe Esmeralda as we did not like Bahia Principe grand
Stayed 5 nights in Nov 2024

2/10 Terrible

Aravind

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are too old and not maintained at all. Mosquitos are a huge problem. Staffs are extremely rude as well.
Stayed 5 nights in Nov 2024

6/10 Okay

Carol

Disliked: Cleanliness
My room need some TLC bathroom was moldy and not properly cleaned this was room 14208.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nasir, Newport News

Traveled with partner
Liked: Staff & service, property conditions & facilities
The staff was overall great. There were some that stood out more than others like Eric in the buffet and Jose a train operator. However didn’t have very much success with housekeeping. Very difficult to get towels and face towels.
Stayed 7 nights in Nov 2024

10/10 Excellent

Glenda Ivelisse Alvarez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estadía muy buena
Stayed 4 nights in Nov 2024

6/10 Okay

Edward Dougherty

Traveled with family
The buffet was good, the fish market and the los olas restaurant were excellent, the pool and bars were good. The only bad thing was that my wife and I got bitten many times during the night. the bites I believe were from bed bugs.This was the worst I've ever been bitten in all of the travels we have taken.
Stayed 6 nights in Nov 2024

10/10 Excellent

Nina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villas close to Teatro Tropicana are very noisy as there are outdoor entertainment and you can hear everything till 11PM. Not suitable for seniors and young children who go to bed early
Stayed 5 nights in Nov 2024

8/10 Good

Hannah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed for 4 nights in an upgraded, 2 bed junior suite near the pool. Initially, we spent one night in the “regular” junior suite, however ended up moving rooms. The first room had a few issues with it, most concerning was the patio door would not close all the way or lock. This was obviously a major safety concern. We notified the front desk, and they offered us a new room for an additional $60, if we did not spend this we would’ve remained in the same room. Other than the door not locking, the toilet did not flush, nor would the bathtub/shower drain. Thankfully the room was clean, but the TV did not work great. Once we moved to the new room, we were much happier. All the locks worked, was very clean, air conditioner and ceiling fan worked perfectly. It was a much more comfortable experience. The food was okay - the pasta station at the buffet was my go to. The beach bar/restaurant was often busy and a great quick grab for fries or onion rings. They did have a few other choices, however, they would run out quite quickly. For those who are GF (gluten free), dairy free, or have any dietary restrictions, I would not recommend this resort. The buffets did not have anything labelled with allergens, no dietary accommodations, and certainly a lot of cross contamination. The al a carte restaurants did have allergens labeled, however, there wasn’t any dietary accommodations (ie: GF pasta). Our best meal was the Japanese Teppanyaki al a carte restaurant. Overall 3.5/5.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ramon

Stayed 5 nights in Oct 2024

10/10 Excellent

Kenneth Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

2/10 Terrible

Michelle

Traveled with family and small children
Disliked: Amenities
Won’t stay here never again the smell In the buffet like sht is horrible they don’t have what they offer in the website as kids play ground everything old no towels never on pool area one of the driver drag me didn’t look the mirrow before driving and baby fall aswell horrible experience
Stayed 3 nights in Nov 2024