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W Mexico City

5.0 star property
Luxury Mexico City hotel in Polanco with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for W Mexico City

30-inch TV with satellite channels
Pool
Premium bedding, pillowtop beds, minibar, in-room safe
2 restaurants, Mexican cuisine
Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
The price is P17,419
P20,816 total
includes taxes & fees
Dec 6 - Dec 7

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View, Corner

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, City View, Corner

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillowtop bed
Separate bedroom
Bathrobes
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View, Corner

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, City View, Corner

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillowtop bed
Separate bedroom
Bathrobes
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillowtop bed
Separate bedroom
Private bathroom
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental Presidente Mexico City, an IHG Hotel

Spa
Pet friendly
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (1535)
The price is P14,798
P17,684 total
includes taxes & fees
Dec 8 - Dec 9
InterContinental Presidente Mexico City, an IHG Hotel
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About the neighborhood

Map
Campos Eliseos 252, Chapultepec, Mexico City, 11560

What's nearby

  • Avenida Presidente Masaryk - 4 min walk - 0.4 km
  • Auditorio Nacional - 4 min walk - 0.4 km
  • Chapultepec Park - 6 min walk - 0.6 km
  • Parque Zoologico de Chapultepec - 8 min walk - 0.7 km
  • National Museum of Anthropology - 19 min walk - 1.6 km

Getting around

  • Auditorio Station - 8 min walk
  • Mexico City Fortuna Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 33 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La No. 20 - ‬1 min walk
  • ‪El Bajio - ‬2 min walk
  • ‪Sirenito - ‬1 min walk
  • ‪JW Marriott Executive Lounge - ‬2 min walk

About this property

W Mexico City

Luxury eco-certified hotel near Paseo de la Reforma
Close to Auditorio Nacional and Parque Zoologico de Chapultepec, W Mexico City provides a terrace, a garden, and dry cleaning/laundry services. Indulge in a facial, a body scrub, and aromatherapy at the onsite spa. Be sure to enjoy Mexican cuisine and more at the two on-site restaurants. In addition to a bar and a health club, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A ballroom, multilingual staff, and concierge services
  • A porter/bellhop, 9 meeting rooms, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff and location
Room features
All 237 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hair dryers
  • 30-inch TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 90 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 520 for adults and MXN 260 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Living Room Bar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 30-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 550 per pet, per stay, plus a one-time cleaning fee of MXN 1350
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 520 for adults and MXN 260 for children
  • Valet parking fee: MXN 90 per night
  • Pet fee: MXN 550 per pet, per stay plus MXN 1350 one-time cleaning fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mexico City W
W Hotel Mexico City
W Mexico City
w Hotels Mexico City
w Mexico City Hotel Mexico City
Hotel W Mexico City
W Mexico City Hotel
W Mexico City Mexico City
W Mexico City Hotel Mexico City

Frequently asked questions

Is W Mexico City pet-friendly?

Yes, W Mexico City allows cats and dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 550 per pet, per stay. A cleaning fee of MXN 1350 also applies.

How much does it cost to stay at W Mexico City?

As of Nov 28, 2024, prices found for a 1-night stay for 2 adults at W Mexico City on Dec 6, 2024 start from P 17,419.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at W Mexico City?

Valet parking is available for MXN 90 per night.

What time is check-in at W Mexico City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at W Mexico City?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is W Mexico City located?

Located in Polanco, this luxury hotel is within a 5-minute walk of Campo Deportivo Militar Marte, Paseo de la Reforma, and Auditorio Nacional. Chapultepec Park and Parque Zoologico de Chapultepec are also within 10 minutes. Auditorio Station is 8 minutes by foot and Polanco Station is 12 minutes.

W Mexico City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 682 out of 1041 reviews" "
Rating 8 - Good. 200 out of 1041 reviews" "
Rating 6 - Okay. 81 out of 1041 reviews" "
Rating 4 - Poor. 44 out of 1041 reviews" "
Rating 2 - Terrible. 34 out of 1041 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Pablo

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Like: Location, Friendly staff, breakfast. Not Like: Hotel Looks rundown, towels in bad shape, water faucet liking, Hot water took too long, two out of the four nights too much noise what it look like a party of a fight happening. Reservation for two but only bathrobe and sandal.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mark, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. The staff was so helpful especially the concierge who plans a number of trips for our family
Stayed 5 nights in Nov 2024

10/10 Excellent

Josue

Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

GUADALUPE

Liked: Cleanliness, staff & service, property conditions & facilities
Love the ubication
Stayed 4 nights in Jun 2024

10/10 Excellent

Humberto

Stayed 3 nights in Sep 2024

8/10 Good

Winnie Man-Tang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We all like Allen’s service. He is very pleasant and helpful. Very genuine. We even enjoyed the drag party which was held by the hotel.
Stayed 5 nights in Aug 2024

10/10 Excellent

Chitra Bhanu, Rancho Santa Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was especially great and helpful. Especially Rogelio, probably the Bell Captain. Very easy to get picked up within a couple of minutes by ride share services. The breakfast was very good, especially the espresso and variety of the spread. We got a nice room with a view on the 12th floor and the room was also of good size and extremely well maintained.
Stayed 4 nights in Aug 2024

8/10 Good

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciate the location, it's really good if you are looking for a walkable area and have many things near the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Michaela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sofia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very comfortable and spacious. everyone in the hotel are very servicial and friendly. Amazing staying
Stayed 3 nights in Jul 2024

8/10 Good

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in Polanco area
Stayed 1 night in Aug 2024

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo un comentario, en la habitación que me dieron el área del baño se integraba con la habitación. Parece que había una cortina o puerta anteriormente
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Liked: Amenities
Amazing
Stayed 3 nights in Jul 2024

10/10 Excellent

Oni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent. The staff was amazing and very responsive to my needs. And I loved the special touch of snacks, tea and coffee in the morning and evening.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Kristen

Stayed 4 nights in Jul 2024

10/10 Excellent

Hawar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Tyler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms, great service, and excellent location! 24 hour room service, and be sure to try the fish tacos. Polanco is a safe area for walking to shops and restaurants. The food in the area is amazing! Everything is a 5-15 minute walk. Or Uber for only $3 - $5.
Stayed 3 nights in Jun 2024

10/10 Excellent

Brandon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lively, fun, and nice. Loved the jacuzzi & spa. Would definitely stay here again if I go back to MXC.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gabriel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property went above and beyond to make our stay great!
Stayed 3 nights in Jun 2024

10/10 Excellent

jason

Stayed 5 nights in Jun 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 2 nights in Jun 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024