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Senses Riviera Maya Oceanfront Boutique hotel - Adults only

4.0 star property
Adults-only beachfront hotel with outdoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Senses Riviera Maya Oceanfront Boutique hotel - Adults only

Exterior
Exterior
Exterior
Lobby sitting area
Point of interest

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • All inclusive
  • Bar
  • Hot Tub
  • Room service
The price is P13,827
P17,583 total
includes taxes & fees
Jan 6 - Jan 7, 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Pool View Suite

Premium bedding, free minibar, in-room safe, desk

Pool View Suite

Highlights

Private indoor spa tub
Air conditioning
Free minibar items
Smart TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Jetted bathtub
  • 100 sq m
  • Sleeps 2

View all photos for Honeymoon Suite, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, desk

Honeymoon Suite, 1 King Bed, Ocean View

Highlights

Separate dining area
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
Dining table
Free minibar items
  • 110 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Suite

60-inch Smart TV with cable channels

Ocean View Suite

Highlights

Private indoor spa tub
Air conditioning
Free minibar items
Smart TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
  • 100 sq m
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Suite

Premium bedding, free minibar, in-room safe, desk

Ocean Front Suite

Highlights

Private plunge pool
Private indoor spa tub
Air conditioning
Free minibar items
Smart TV
Premium bedding
Ceiling fan
Separate bedroom
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Paradise Beach - 1 min walk - 0.0 km
  • Playa Paraiso Golf Course - 19 min walk - 1.6 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 6 min drive - 3.3 km
  • Maroma Beach - 12 min drive - 6.7 km
  • Tres Rios Ecopark - 14 min drive - 11.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪La Laguna - ‬3 min drive
  • ‪Snake Bar At Iberostar Maya - ‬4 min drive
  • ‪Alberca - Pool - Bar - ‬5 min drive
  • ‪Cena Trattoria By el Faro - ‬4 min drive
  • ‪Huama - ‬2 min drive

About this property

Senses Riviera Maya Oceanfront Boutique hotel - Adults only

Upscale all-inclusive hotel near Paradise Beach
Located close to Playa Paraiso Golf Course and Maroma Beach, Senses Riviera Maya Oceanfront Boutique hotel - Adults only provides free cooked-to-order breakfast, an adjacent golf course, and a poolside bar. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and kayaking. For some rest and relaxation, visit the 4 spa tubs. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and a garden.
Additional perks include:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a billiards/pool table, and a vending machine
  • A banquet hall, an elevator, and concierge services
  • Guest reviews speak highly of the pool and helpful staff
Room features
All guestrooms at Senses Riviera Maya Oceanfront Boutique hotel - Adults only include comforts such as private indoor spa tubs and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the spacious rooms at the property.
Other amenities include:
  • Bathrooms with jetted tubs and rainfall showers
  • 60-inch Smart TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • CavaBar
  • Cavamar
  • The Blend
  • The Blend Bar

Things to do

  • 18-hole adjacent golf course
  • 4 spa tubs
  • Arcade/game room
  • Billiards/pool table
  • Golf carts
  • Kayaking
  • Optional golf privileges
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in room
  • Tile flooring in room

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.62 per accommodation, per night
  • Resort fee: USD 13.11 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 150 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Senses Riviera Maya Artisan Resort Playa del Carmen
Senses Riviera Maya Artisan Resort
Senses Riviera Maya Artisan Playa del Carmen
Senses Riviera Maya Artisan
Senses Riviera Maya By Artisan Playa Paraiso Mexico

Frequently asked questions

Does Senses Riviera Maya Oceanfront Boutique hotel - Adults only have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

As of Dec 31, 2024, prices found for a 1-night stay for 2 adults at Senses Riviera Maya Oceanfront Boutique hotel - Adults only on Jan 6, 2025 start from P 13,827.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Senses Riviera Maya Oceanfront Boutique hotel - Adults only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

Self parking is free at this property.

What time is check-in at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Senses Riviera Maya Oceanfront Boutique hotel - Adults only provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 150 per vehicle applies.

Are there all-inclusive benefits at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking.

Where is Senses Riviera Maya Oceanfront Boutique hotel - Adults only located?

Located in Playa del Carmen, this beachfront hotel is next to a golf course and within 1 mi (2 km) of Paradise Beach and Playa Paraiso Golf Course. Maroma Beach and Tres Rios Ecopark are also within 9 mi (15 km).

Senses Riviera Maya Oceanfront Boutique hotel - Adults only Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 395 out of 1004 reviews" "
Rating 8 - Good. 220 out of 1004 reviews" "
Rating 6 - Okay. 169 out of 1004 reviews" "
Rating 4 - Poor. 82 out of 1004 reviews" "
Rating 2 - Terrible. 138 out of 1004 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Raj

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were ok, shower areas floor were broken, the balcony pool had to be filled at request, we couldent fill it or use it when we’re wanted to as it took too long to fill. The outside pool was dirty hence we didn’t use it at all. Food was good! Definitely liked the food! Especially their hot sauce. The road in was horrible soo many potholes. Once we got to hotel, I felt it’s way over priced for the size of the hotel, we could have spend $500 more and get a whole resort in Hilton or any major brands. They call them self a resort but it’s not it’s a hotel. All you see in the images is exactly what you get there is nothing more. Won’t be booking them again.
Stayed 5 nights in Dec 2024

2/10 Terrible

jessy

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had read some negative reviews and we did not have their same experience. We had a great time and let’s be honest, you get what you pay for! If you just coming for. Couple days it is a great place to relax. If I were staying longer than 3 days I would book elsewhere because it does not have scheduled activities etc. we loved the staff and we WILL be back.
Stayed 3 nights in Dec 2024

2/10 Terrible

Billy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't go here. Save your money. Such a huge let down. Hot water only worked part of the time. Alomst impossible to get clean towels. Room was very dusty and dirty and smelled like a cave. The bed sheets felt damp. Hundreds of tiles missing from the pool area. Bar by the pool was gross, rusty, run down and using recycled water bottles for the mixer containers. Waited at least 30 minutes for breakfast and dinner every day. We will never go back to this horrible place. Such a bait and switch!!
Stayed 7 nights in Nov 2024

2/10 Terrible

Charles

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The cleaning staff and waiters were great. The front desk and management team were manipulative Liars who moved us and other guests to other rooms only to have the next room be worse! Maintenance at this facility were incompetent and overwhelmed whith all the issues at this location.
Stayed 6 nights in Dec 2024

2/10 Terrible

Marc, Lake Country

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would start by saying that we were put into a room with no towels, and it had no curtains (just sheers), so the light came in at 630 am. We upgraded to a larger room with a little kitchenette, which one would have to assume would we outfitted with something, but not in this case. Two cups and a coffee maker. Not even a spoon to stir your coffee. No iron or ironing board. After we complained to the front desk they moved us to a room one floor down. When we got to that room, which had blinds on the windows facing the ocean but on the other side of the unit was another window with no curtain. Of course there is a big light outside of that window so the room never got dark. It was like sleeping with the lights on all night. The second room had no coffee maker, no cups, no glasses, nothing. Again we had to message the front desk to try and get a room which was prepared. When they say "All inclusive", they mean you can have a choice of two entrees at dinner - either spagetti or chicken. When we went to the pool again they had no towels. Pulled out a rusty nail off the pool floor. And the edge of the pool has a constant flock of seaguls sitting on it pooping in the pool all day long. The only bright spot in this entire resort was Hernan in the dining room who's service was really great. He tried to make the best of a terrible situation. Do not even think about going to this "resort", it's a hole. I'm only giving it one star because there is no option to give zero stars.
Stayed 3 nights in Dec 2024

6/10 Okay

Johanita

Traveled with family
Liked: Cleanliness, staff & service
The staff is incredible. The food was great - different meal options every day. It’s a pitty you can’t access the public beach area to the right of the hotel - the stairs are broken and there is a big drop to the sand so that you can’t access it safely.
Stayed 3 nights in Dec 2024

8/10 Good

Jason

Traveled with partner
Liked: Staff & service
Great location for a private getaway. Rooms are large great view and sound of the ocean. Clean and well maintained and friendly staff and service. The resort needs a good a mount of up keep with repairs especially the road getting to the resort. And better information signs posted for resort location.
Stayed 5 nights in Dec 2024

10/10 Excellent

Steven Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road to property was unpaved. Lower level rooms smelled of mold, but staff moved us to upper level. Great job. Staff very friendly and accommodating. Enjoyed our stay.
Stayed 3 nights in Dec 2024

2/10 Terrible

Senad

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

4/10 Poor

Akuchukwu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was peaceful and tranquil, with few dining options and very limited activities within the "resort". The ocean view and poolside area were the main highlights. There also seemed to be a lot of renovations underway during my stay, so hopefully, they'll improve their services soon.
Stayed 8 nights in Nov 2024

8/10 Good

Christopher

Traveled with family
Liked: Staff & service
We had a pleasant stay overall and absolutely loved the location—it was stunning and convenient for exploring the area. The hotel itself has great potential, with charming features, but the building and pool could use some TLC to bring them back to their full glory. The food was a bit hit or miss; on some days, when the chef was available, it was great, but on others, it lacked consistency. Despite these issues, we enjoyed our time and believe this place could be fantastic with a few updates.
Stayed 4 nights in Nov 2024

6/10 Okay

Ali Carreira

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was a tad out dated and needs repairs, hot water is a maybe, and don’t plan on sleeping in - the black out curtains don’t work. Beach access is limited, and food was rough, get off resort for food. Over all it was a nice stay, Pedro at the bar and dinning personal were awesome. Front desk was helpful but not when our property was taken and not found which was my biggest disappointment of the trip. Sofia was rude and not interested in helping at all, Christian was more helpful but nothing was ever done regarding our property not being found.
Stayed 4 nights in Nov 2024

6/10 Okay

Danny Chiao

Traveled with partner
Liked: Property conditions & facilities
Water that came out of the faucets was yellow. Slow service at times and workers served certain people and walked right passed us. No immediate beach area and if you wanted the good beach you had to navigate slippery rocks, punishing waves and trash. We made the best of it but we definitely wont be going to this one again
Stayed 7 nights in Nov 2024

4/10 Poor

Camil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Raul Lopez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort. Kind staff. Beautiful big rooms! Hotel is in between 2 beaches and both quite nice. Excellent place for couples to stay in.
Stayed 5 nights in Nov 2024

6/10 Okay

Raidel Echavarria

Me gustó que es pequeño, las habitaciones bien grandes y una vista excelente, nos siéndote bien en registración. No me gustó que la piscina estaba muy fría, los jacussi arriba se solicitan por horarios y sin ahí no funcionaron. La comida puede estar mejor elaborada, puede estar más limpio, y el pequeño puede ser más amable
Stayed 3 nights in Nov 2024

2/10 Terrible

Keith Jack Levi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here went above and beyond! Thank you!
Stayed 8 nights in Nov 2024

6/10 Okay

Rohan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I didn't like that the property was a bit rundown but the staff and food were great 😃👍
Stayed 7 nights in Nov 2024

4/10 Poor

Roxanne

Traveled with family
Disliked: Amenities, property conditions & facilities
Power outages, no beach access, limited food options. Not worth the money. Find another resort.
Stayed 7 nights in Nov 2024

2/10 Terrible

Melissa

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Upon arrival no power, next day power was okay room smelled like sewer so we were moved to another room, third day no power, 4th day no power we were moved to a sister hotel for the day, missed our sunset cruise lost our money and returned to finish our stay, no partial credits given nothing done to make things right but the food staff tried everything to make our days good.
Stayed 5 nights in Nov 2024

6/10 Okay

Odia

Traveled with group
Liked: Staff & service
Disliked: Amenities
You have to book everything with 24 hours was a bit much for us. Also, the key to doors didn’t work so we had to walk down to the staff every time we leave our room. Also there were no access to the beach and the food was a hit or miss depends on which day you go, but the staff itself was very excellent. That probably made the resort better, the pool also and the area was nice
Stayed 3 nights in Nov 2024

2/10 Terrible

Ramiro

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El estilo de la propiedad es bonito pero esta descuidado la vista de la piscina espectacular los meseros excelentes ellos hacen que la pesadilla que es estar ahy se menos terrible ,los cuartos tienen mal olor a húmedo,los baños con moho sucios las camas viejas no te cambian sábanas diario abecés tienes que pedir hasta toallas porque no te ponen limpias. Tuvimos el domingo 5 horas sin luz no aire comida limitada ,el martes no tuvimos luz desde 7:30 pm hasta el día siguiente por la tarde nos dieron un pase para ir a otro hotel en lo que arreglaban el problema de la luz . Las fotos que salen en expidia son hermosas pero vienes acá la realidad es otra fuimos con mi esposo por el aniversario #23 fue el peor lugar en estos 23 años de casados que hemos viajado es horrible hay un tipo en el front desck que es un pesado ingerido cuando hicimos el check out nos quito las tarjetas nos dijo ya no tienen derecho a nada si quieren algo de tomar beber devén pagar what después que nos tuvieron sin luz con cómoda limitada deberían de intentar recompensar al huésped con algo no te dan ni la bebida de bienvenida nosotros viajamos desde new jersey otras personas vienen de Europa mucho más lejos se fueron lo peor no te devuelven el dinero ni te reconocen nada si cancelas por los inconvenientes de ellos mismos no tienen un generador este hotel no llega ni a 5 estrellas que pena por el personal de servicio son lo único bueno de ese lugar. Las personas de servicio jerry Jonathan Christian angel .
Stayed 5 nights in Nov 2024

6/10 Okay

Paul

Traveled with family
Liked: Staff & service, property conditions & facilities
I do not understand how this hotel is classified as a Five Star “Hotel”We got it because we wanted the all-inclusive feature with a beach. There were various aspects that I will mention that they need to get better at: 1. Room cleanliness and overall cleanliness of the facilities. The room had dirty walls, dirty floors and dusty areas. The sheets and towels did not smell clean at all. 2. Damp room and humid smell. It was so bad that even the bed felt damp, it is not comfortable sleeping in a damp bed. 3. The sliding door for the balcony does not lock. We reported it and they told us all the rooms were the same. 4. It was all-inclusive but in various occasions we couldn’t get what we wanted because they had run out. 5. The road to the hotel had giant potholes that would sometimes get flooded. 6. This hotel once must have been amazing but right now the facilities are really worn down and need an update and/or maintenance. 7. It had a pool table and darts but they were broken. 8. The pool tiles were falling and needs maintenance. 9. The food is 4/5 but no buffet and only one restaurant. Can only get coffee when open. No coffee or cups in our room did ask and still waiting today.
Stayed 8 nights in Nov 2024