Luxury Hotels in Petaling Jaya, Kuala Lumpur

"Overall good"

"Room was great since it has easy access to the kids pool. Amenities provided was good. But the room especially the toilet was rather small. Facilities provided is good. Breakfast was average. The restaurant was indeed spacious but they might need to consider to open two buffet line instead of one to cater the crowd/ guests. Some food they replenish, gone in secs and you have to wait again. The staff (not all) might need to work on their customer service skill. From the phone operator...

"Air con not cold, suggest a renovation, hotel is quite run down already. Towels sides were torn too. "

"Service staff are extremely helpful and courteous. "

"room large but property is a bit aged."

"excellent stay especially for someone who wants privacy and intimate couple honeymoon and getaway."

"The staff were friendly and assisted my check in smoothly. They were patient to answer my enquiries on food locations. The room is spacious, quite well kept and clean. The layout of the area makes the area lots big and not cramp. The toilet area is big too."