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"The room requested was available for us, clean with comfy beds. Nice touch all nibbles and drinks were complimentary. Have stayed at this hotel on two other occasions, it did not disappoint. "

"The Queen Hotel, is excellent, the staff are very friendly, helpful and polite. "

"Lucked out with this choice whilst being old it was clean the staff were amazingly helpful and it was close to everything. "

"stayed at the crown plaza once before this time was no different lovely staff food great very comfortable hotel i can reccomend your hotel"

"Warm welcome and beautiful room. Ate lunch in the Nelson bar on my own while waiting for partner to arrive and was made to feel comfortable and welcome. Same waiter on the evening - George. He was chatty funny and even sung for us - a fabulous member of staff. The room was beautiful and spa experience was fabulous. We especially enjoyed the live piano music on the evening with a cheeky cocktail or two! Will definitely stay again! "

"Location is perfect and a nice walk into the main shopping area. Lots of local restaurants and bars and very close the the race course if you are visiting for the races. Hotel its self is very good and the gym is perfect for what I needed it for on the move. "

"VERY GOOD STAY AND UNDERSTANDING CAR PARK SERVICE."

"We stayed here to celebrate our wedding anniversary. I had booked a superior king bedroom but they had upgraded us to a suite which was so special, there was a card in the room congratulating us on our 16th anniversary. Such lovely touches to make the experience truly memorable. The bed was huge, comfortable and clean. The suite was spacious with a great view of the beautiful city of Chester. The breakfast was very tasty from the freshly squeezed orange juice to the home baked pastries. I would recommend the Chester Grosvenor to everyone and anyone, particularly if you are celebrating something and want a memorable experience. Thank you to all the staff for making our stay so enjoyable. "

"Fabulous location and beautiful views. This hotel is only a 15 minute walk into Llangollen. The staff were amazing and Melanie and the new girl Jody showed us the beautiful penthouse suite which is out of this world. We look forward to returning very soon. "