2/10 Terrible
pedro, Jakarta
Traveled with family
Nov 2, 2024
Disliked: Staff & service, amenities
The Place is a bit difficult to find, the property has no signage on, probably due being still not entirely finished. Bedding and Towels surprising good quality, Room sparsely Furniture'd. However: Getting ready to leave I take a seat on provide (only 1) Plastic chair, which (I am 72 kilo) cracks on the Seat in half and I am almost landing on the ground. Mind you, I am slightly disabled (recent spine surgery). On check out we inform the reception of this which goes on the Phone forward backward and then demands us to pay the chair, which I naturally refuse to. Manager does not make an appearance but sends an assistant lady. The Lady does not see the fact that the furniture is faulty and insists on us to pay for the chair, only after I threaten the Hotel to take legal actions finally our deposit is being returned and the matter put to rest. Do not stay at this place, never mind the special discounted offers.
pedro
Stayed 1 night in Oct 2024