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Grand Palazzo Hotel

5.0 star property
Luxury hotel with free parking connected to the convention center in Pattaya

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Photo gallery for Grand Palazzo Hotel

View from room
View from room
Reception
Outdoor pool, pool umbrellas, sun loungers
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Grand Suite with Terrace and Partial View

In-room safe, desk, blackout drapes, iron/ironing board

Premium Grand Suite with Terrace and Partial View

Highlights

Balcony
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Grand Room with Terrace and Partial View

In-room safe, desk, blackout drapes, iron/ironing board

Premium Grand Room with Terrace and Partial View

Highlights

Balcony
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite with Terrace and Partial View

In-room safe, desk, blackout drapes, iron/ironing board

Grand Suite with Terrace and Partial View

Highlights

Balcony
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, Terrace, Partial Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Grand Room, Terrace, Partial Ocean View

Highlights

Balcony
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Partial Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Partial Sea View

Highlights

Balcony
Separate dining area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
2 bedrooms
Bathrobes
  • 100 sq m
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds OR 2 Twin Beds and 1 Double Bed

View all photos for Premium Room, 2 Bedrooms, Partial Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Bedrooms, Partial Sea View

Highlights

Balcony
Separate dining area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
2 bedrooms
Bathrobes
  • 120 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 2 Twin Beds and 1 Double Bed

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About the neighborhood

Map
292 Moo 6 Petchtrakul Road, Naklua, Pattaya, Pattaya, Chonburi, 20150

What's nearby

  • Terminal 21 Pattaya - 10 min walk
  • Pattaya Beach Road - 11 min walk
  • Pattaya Beach - 12 min walk
  • Central Pattaya - 4 min drive
  • Walking Street - 5 min drive

Getting around

  • Pattaya Station - 11 min drive
  • Utapao (UTP-Utapao Intl.) - 44 min drive

Restaurants

  • ‪Coffee World - ‬5 min walk
  • ‪Hachiban Ramen - ‬6 min walk
  • ‪โต้ง ชลวัว - ‬5 min walk
  • ‪MK Restaurant - ‬3 min walk
  • ‪Differ - ‬3 min walk

About this property

Grand Palazzo Hotel

Luxury family-friendly hotel near Terminal 21 Pattaya
Located close to Art in Paradise and Pattaya Beach Road, Grand Palazzo Hotel provides a grocery/convenience store, a terrace, and a garden. The on-site Thai cuisine restaurant, Royal Kitchen Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), an area shuttle, and a 24-hour front desk
  • A computer station, a porter/bellhop, and luggage storage
Room features
All 287 rooms have comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Showers, free toiletries, and hair dryers
  • LCD TVs with cable channels
  • Balconies, refrigerators, and electric kettles

Languages

Chinese (Mandarin), English, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 500 for adults and THB 250 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Royal Kitchen Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 500 for adults and THB 250 for children
  • Rollaway bed fee: THB 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Grand Palazzo Hotel Pattaya
Grand Palazzo Pattaya

Frequently asked questions

Does Grand Palazzo Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grand Palazzo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Palazzo Hotel?

Self parking is free at this property.

What time is check-in at Grand Palazzo Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Grand Palazzo Hotel?

Check-out is at noon.

Where is Grand Palazzo Hotel located?

This family-friendly Pattaya hotel is located in the entertainment district, within a 15-minute walk of Terminal 21 Pattaya, Pattaya Beach Road, and Art in Paradise. Pattaya Beach and Central Pattaya are also within 1 mi (2 km).

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Grand Palazzo Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 82 out of 211 reviews
Rating 8 - Good. 72 out of 211 reviews
Rating 6 - Okay. 36 out of 211 reviews
Rating 4 - Poor. 16 out of 211 reviews
Rating 2 - Terrible. 5 out of 211 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

CHRISTOHER

Hotel is nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

My first room is very noisy during the night, the staff switch me to a better quiet room, I am very happy with the hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Yahaira

I liked the location a lot! Next door you can buy things at the 7eleven, many shopping centers & soho street & restaurants & massages 💆‍♀️
Stayed 1 night in Nov 2024

8/10 Good

Darryl

Spacious room
Stayed 13 nights in Oct 2024

6/10 Okay

Kiera

Liked: Property conditions & facilities
This is definitely NOT a five star hotel. The rooms were big and spacious and the bed was comfortable but that’s about it. Could use some updates and also the room service was pretty much non existent. I tried to order 3 times and each time, they called back and told me the items I wanted were unavailable even though they were on the menu.
Stayed 3 nights in Dec 2024

8/10 Good

MINGJIE

Good Hotel
Stayed 1 night in Feb 2024

8/10 Good

Kei Wai

good
Stayed 4 nights in Nov 2024

10/10 Excellent

George

Room was massive and the bed was very comfortable. Staff were awesome to deal with and very helpful. I would definitely stay here again.
Stayed 1 night in Feb 2024

8/10 Good

carl

Good location, nice big room, loud dance music all night from a nearby club
Stayed 2 nights in Jan 2024

10/10 Excellent

zou

good hotel,good location, good swimming pool
The hotel is good and the location is good. Swimming pool is good as well. The air condition was too cold.
Stayed 1 night in Jan 2024

10/10 Excellent

Jared

Great value and great service!!
Stayed 1 night in Aug 2023

10/10 Excellent

Jared

Great value and wonderful and responsive service!
Stayed 1 night in Aug 2023

8/10 Good

Christian

I can recommend this hotel. The staff is quiet friendly and cares very good about customer. The breakfast buffet cut be more generous with a coffee (there's only filter coffee) and I missed cheese.
Stayed 6 nights in Jan 2024

10/10 Excellent

Scott

Perfect coming back next year.
Stayed 1 night in Jun 2023

8/10 Good

Sasa

Oo
Stayed 10 nights in May 2024

8/10 Good

Jonathan

Cons and pros
The breakfast was underwhelming. There was a black spot in the hallway ceiling which looked concerning. The TV has limited options. The room was very spacious. Room service was decent. Workers and people were incredibly friendly. Location was close to a laundromat, 7/11, big c mall, and the beach. Very good price point but I think I got lucky with that. Would stay again if I got the same deal.
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Exemplary Service
Palin was an absolute gem. From the time I made initial contact prior to arrival, to my time of check out, she went above and beyond to make everything about my stay as comfortable as could be. She gave great local recommendations as well as helped orchestrate my travels to a major city about 90 minutes away. She is definitely a valued member at the Grand Palazzo Hotel Pattaya
Stayed 17 nights in Oct 2023

6/10 Okay

Amin

Yes and No
The hotel is very old and needs renovation. Location is very good. Breakfast is very very basic. Mostly Thai food and doesn’t have a good variety.
Stayed 2 nights in Jul 2022

4/10 Poor

Idun

Liked: Cleanliness
It was a lot of bugs in the room, in the bathroom, on the walls, on the floor and in the bed. Changed room, Next room was much better But still a couple of bugs there
Stayed 1 night in Nov 2023

4/10 Poor

Young

Liked: Cleanliness, amenities, property conditions & facilities
1. Dirty sofa 2. Very noisy 3. The whole prop. is run down 4. The hallway smells moldy 5 No hot water, it’s just medium 6. The breakfast buffet is good
Stayed 4 nights in Feb 2023

6/10 Okay

Krishna

Shower head is sooooo old, rusty & water comes out in different directions & not straight down. Hand held shower head never worked
Stayed 3 nights in Feb 2024

6/10 Okay

Reneil

Room was really big but, few things I picked up on. No charging plugs next to either side of the bed and only 2 plugs in the room, one for the kettle located in the coffee area and another plug at the writing table. The tap in the sink are quite old and stiff to use and had to use a lot of energy to turn it on and off. Breakfast was a big miss and only used it once in our 5 day stay. Not much choices to choose from and flies were having their breakfast as well on the open food. Location is good as it’s not that far from the beach or shopping centre. There is the hotel van that takes you to the beach but only leaves at a certain time in the day. Upon arrival, staff checked us into the wrong room and had to go down to explain which they resolved. Next day going for breakfast, we had the lady who ticks off the rooms for breakfast chasing us around with a bill and asking us to pay for breakfast even though we had already paid for the entire stay. No apology on her end. Average hotel to be honest
Stayed 5 nights in Dec 2022

10/10 Excellent

Bao

Very good
Stayed 1 night in Feb 2025

8/10 Good

Matthias

Waren zufrieden
Stayed 4 nights in Feb 2025

8/10 Good

Dani

Prima ligging, groot en goede service.
Stayed 1 night in Feb 2025