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Protur Naisa Palma Hotel

4.0 star property
Beaux Arts hotel connected to the convention center in El Camp d'en Serralta with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Protur Naisa Palma Hotel

Building design
Indoor pool, outdoor pool, sun loungers
Smart TV
1 bedroom, premium bedding, down comforters, in-room safe
Porch

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • Gym
  • Pool
  • Parking available
  • Spa
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double or Twin Room (1 Adult + 1 Child)

1 bedroom, premium bedding, down comforters, in-room safe

Double or Twin Room (1 Adult + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Down duvet
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Down duvet
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

1 bedroom, premium bedding, down comforters, in-room safe

Single Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Down duvet
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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The price is P7,185
P8,039 total
includes taxes & fees
Dec 11 - Dec 12
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About the neighborhood

Map
Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears, 07011

What's nearby

  • La Rambla - 6 min walk - 0.5 km
  • Plaza Espana - 14 min walk - 1.2 km
  • Plaza Mayor de Palma - 14 min walk - 1.2 km
  • Cathedral of Santa Maria of Palma - 15 min walk - 1.2 km
  • Port of Palma de Mallorca - 7 min drive - 4.3 km

Getting around

  • Marratxi Pont d Inca Station - 8 min drive
  • Intermodal Station - 16 min walk
  • Palma de Mallorca Airport (PMI) - 19 min drive

Restaurants

  • ‪Restaurante Mambo - ‬3 min walk
  • ‪Jaime 3 Food & Drinks - ‬4 min walk
  • ‪Ginbo - ‬4 min walk
  • ‪Brassclub - ‬3 min walk
  • ‪Öa - ‬4 min walk

About this property

Protur Naisa Palma Hotel

Upscale hotel near Cathedral of Santa Maria of Palma
Take advantage of a poolside bar, a rooftop terrace, and a coffee shop/cafe at Protur Naisa Palma Hotel. Indulge in a manicure/pedicure, a massage, and a body wrap at the onsite spa. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • 2 meeting rooms, an elevator, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 99 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Showers, free toiletries, and hair dryers
  • Heating, daily housekeeping, and desks

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 18 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference center (2,153 square feet of space)

Outdoors

  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Palma de Mallorca
Protur Naisa Palma
Protur Naisa Palma Palma Mall
Protur Naisa Palma Hotel Hotel
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Hotel Hotel Palma de Mallorca

Frequently asked questions

Does Protur Naisa Palma Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Protur Naisa Palma Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protur Naisa Palma Hotel?

Self parking is available for EUR 18 per night. Limited spots are available.

What time is check-in at Protur Naisa Palma Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Protur Naisa Palma Hotel?

Check-out is at 11:00 AM.

Does Protur Naisa Palma Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Protur Naisa Palma Hotel located?

Located in El Camp d'en Serralta, this spa hotel is within a 15-minute walk of Feixina Park and Cathedral of Santa Maria of Palma. Port of Palma de Mallorca is 2.2 mi (3.5 km) away. Intermodal Station is 16 minutes by foot and Jacint Verdaguer Station is 24 minutes.

Protur Naisa Palma Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 423 out of 583 reviews" "
Rating 8 - Good. 127 out of 583 reviews" "
Rating 6 - Okay. 20 out of 583 reviews" "
Rating 4 - Poor. 8 out of 583 reviews" "
Rating 2 - Terrible. 5 out of 583 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nora Gabriella

Stayed 4 nights in Oct 2024

10/10 Excellent

Shairoze

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, in particular Francesca at guest check-in and the breakfast staff. Hotel location convenient and well maintained.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ramona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a modern hotel located within walking distance to shops and dining places. Very clean and the staff is friendly. We enjoyed the sauna and the interior pool.
Stayed 3 nights in Oct 2024

10/10 Excellent

Troy

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Iwona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised by the room. It was attractive and well appointed. The breakfast buffet was great and the gym was adequate for a vacation workout. Would stay again.
Stayed 3 nights in Jul 2024

10/10 Excellent

rosa-maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean and beautiful place service was amazing. They were always there to help when we needed and the location was ideal to walk around Palma.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alex

Stayed 5 nights in Jul 2024

10/10 Excellent

Kate

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel, really well located for exploring the centre of Palma. We had a double room for 3 nights and was very clean and comfortable with all amenities required. Very modern..staff super helpful. Rooftop pool is excellent. Food & drink really well priced and great quality. The breakfast is amazing. Couldnt fault it.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rachael

Stayed 3 nights in Jul 2024

10/10 Excellent

Gareth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Protur Palma!
Fantastic hotel, great location and food and drink was not only high quality but also great value
Stayed 3 nights in Jun 2024

10/10 Excellent

Greta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Davida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly located, trendy, clean and has great food! 10/10 experience!
Stayed 3 nights in Jun 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and wonderful staff. Lovely rooftop pool.
Stayed 2 nights in May 2024

6/10 Okay

maria, ponce

Stayed 3 nights in May 2024

10/10 Excellent

Kassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property were amazing and so helpful. I felt safe and relaxed here. I would recommend this property to those who are LGBT which is always a concern when traveling. Wonderful place! My wife and I enjoyed the breakfast in the morning and sauna very much.
Stayed 5 nights in Apr 2024

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots to like and absolutely nothing to grumble about. Super hotel and would certainly return. Many thanks
Stayed 2 nights in Apr 2024

8/10 Good

Ernest

Disliked: Property conditions & facilities
Over all this is a good hotel I would stay here again
Stayed 1 night in Apr 2024

10/10 Excellent

Breda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Break away
The hotel was lovely and spotless. Staff very helpful and if you needed anything you just had to ask for help. The only thing was they didn’t have a restaurant for night time so you had to book somewhere to eat.
Stayed 4 nights in Feb 2024

8/10 Good

Harriet

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

10/10 Excellent

Margarita

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Nontawat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff. The hotel has a spa, sauna, gym, swimming, car park, and of the course the amazing breakfast buffet! Will definitely be returning to this hotel when we visit Palma again!
Stayed 4 nights in Dec 2023

10/10 Excellent

ARKADIUSZ

Top Hotel in Palma
Great hotel, fantastic breakfast, very nice and clean rooms, staf vwry frendly
Stayed 3 nights in Nov 2023