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Miracle Springs Resort & Spa

3.0 star property
Hotel in Desert Hot Springs with 7 spa tubs and a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Miracle Springs Resort & Spa

Outdoor pool
Outdoor pool
Living area
Iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Spa
  • Hot Tub
  • Restaurant
  • Bar
    Bar
  • Room service
    Room service
The price is P3,243
P4,351 total
includes taxes & fees
Dec 4 - Dec 5

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Standard Room, Multiple Beds, Mountain View, Ground Floor (Mountain View Double Mini Suite)

Iron/ironing board, free WiFi, bed sheets

Standard Room, Multiple Beds, Mountain View, Ground Floor (Mountain View Double Mini Suite)

Highlights

Air conditioning
Flat-screen TV
Spring water bathtub
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Microwave
Cookware/dishes/utensils
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Villa, Multiple Beds (Villa Nine, .2 Miles from Resort, 3 B)

Iron/ironing board, free WiFi, bed sheets

Family Villa, Multiple Beds (Villa Nine, .2 Miles from Resort, 3 B)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
3 bedrooms
Spring water bathtub
Eco-friendly toiletries
Hair dryer
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room, Multiple Beds

Highlights

Air conditioning
Flat-screen TV
Spring water bathtub
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Microwave
Cookware/dishes/utensils
  • Sleeps 4
  • 2 King Beds

View all photos for Family Villa, Multiple Beds (Villa Eight, 241 Ft from Resort 3 Be)

Private kitchen

Family Villa, Multiple Beds (Villa Eight, 241 Ft from Resort 3 Be)

Highlights

Private pool
Private outdoor spa tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Spring water bathtub
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Room, Multiple Beds (Presidential Suite - Two Bedrooms - )

Iron/ironing board, free WiFi, bed sheets

Superior Room, Multiple Beds (Presidential Suite - Two Bedrooms - )

Highlights

Private indoor spa tub
Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Spring water bathtub
Eco-friendly toiletries
Hair dryer
Shower/tub combination
  • Sleeps 6
  • 3 King Beds

View all photos for Exclusive Villa, Multiple Beds (Pickford Palms Ranch A-2, 6 mi from)

Iron/ironing board, free WiFi, bed sheets

Exclusive Villa, Multiple Beds (Pickford Palms Ranch A-2, 6 mi from)

Highlights

Air conditioning
Kitchen
Flat-screen TV
Spring water bathtub
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Deluxe Room, Multiple Beds

Highlights

Air conditioning
Flat-screen TV
Spring water bathtub
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Microwave
Cookware/dishes/utensils
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Family Villa, Multiple Beds (Villa Four, 440 Ft from Resort - 3 Be)

Living area

Family Villa, Multiple Beds (Villa Four, 440 Ft from Resort - 3 Be)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Spring water bathtub
Eco-friendly toiletries
Hair dryer
  • Sleeps 6
  • 4 Queen Beds and 2 Double Sofa Beds

View all photos for Family Villa, Multiple Beds (Villa Five, .3 Miles from Resort, 3 B)

Iron/ironing board, free WiFi, bed sheets

Family Villa, Multiple Beds (Villa Five, .3 Miles from Resort, 3 B)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Spring water bathtub
Eco-friendly toiletries
Hair dryer
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Family Villa, Multiple Beds (Villa Two, 281 Ft from Resort. 3 Bedr)

Iron/ironing board, free WiFi, bed sheets

Family Villa, Multiple Beds (Villa Two, 281 Ft from Resort. 3 Bedr)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Spring water bathtub
Eco-friendly toiletries
Hair dryer
  • Sleeps 6
  • 1 King Bed and 4 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Mountain View (Mountain View King Mini Suite)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed, Mountain View (Mountain View King Mini Suite)

Highlights

Air conditioning
Flat-screen TV
Spring water bathtub
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Microwave
Cookware/dishes/utensils
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Villa, Multiple Beds (Villa Seven, 375 Ft from Resort. 3 Be)

Iron/ironing board, free WiFi, bed sheets

Family Villa, Multiple Beds (Villa Seven, 375 Ft from Resort. 3 Be)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Spring water bathtub
Eco-friendly toiletries
Hair dryer
  • Sleeps 6
  • 4 Queen Beds and 2 Double Sofa Beds

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Balcony, Pool View

Highlights

Balcony
Air conditioning
Flat-screen TV
Spring water bathtub
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Microwave
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Pool View

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Air conditioning
Flat-screen TV
Spring water bathtub
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Microwave
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Villa, Multiple Beds (Pickford Palms Ranch A-1, 6 mi from)

Iron/ironing board, free WiFi, bed sheets

Exclusive Villa, Multiple Beds (Pickford Palms Ranch A-1, 6 mi from)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Spring water bathtub
Eco-friendly toiletries
Hair dryer
Shower/tub combination
  • Sleeps 8
  • 2 Queen Beds and 1 King Bed

View all photos for Room, 1 King Bed, Patio, Poolside

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Patio, Poolside

Highlights

Patio
Air conditioning
Flat-screen TV
Spring water bathtub
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Villa, Multiple Beds (Pickford Palms Estate C House, 6 mi f)

Iron/ironing board, free WiFi, bed sheets

Exclusive Villa, Multiple Beds (Pickford Palms Estate C House, 6 mi f)

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Spring water bathtub
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Room, 1 King Bed, Mountain View

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Flat-screen TV
Spring water bathtub
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Microwave
Cookware/dishes/utensils
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds (Deluxe Pool View Room)

Iron/ironing board, free WiFi, bed sheets

Room, Multiple Beds (Deluxe Pool View Room)

Highlights

Air conditioning
Flat-screen TV
Spring water bathtub
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Microwave
Cookware/dishes/utensils
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Family Villa, Multiple Beds (Villa Ten, .2 Miles from Resort, 4 Be)

Iron/ironing board, free WiFi, bed sheets

Family Villa, Multiple Beds (Villa Ten, .2 Miles from Resort, 4 Be)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
3 bedrooms
Spring water bathtub
Eco-friendly toiletries
Hair dryer
  • Sleeps 8
  • 1 King Bed and 4 Queen Beds

Superior Room, Multiple Beds (Villa 6 -10785 San Pablo)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Eco-friendly toiletries
Hair dryer
Shower/tub combination
2 bathrooms
  • Sleeps 4
  • 4 Queen Beds and 4 Twin Beds

View all photos for Room, Multiple Beds, Pool Access, Poolside (Poolside Mini Suite)

Iron/ironing board, free WiFi, bed sheets

Room, Multiple Beds, Pool Access, Poolside (Poolside Mini Suite)

Highlights

Air conditioning
Flat-screen TV
Spring water bathtub
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Microwave
Cookware/dishes/utensils
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Standard King Room)

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed (Standard King Room)

Highlights

Air conditioning
Flat-screen TV
Spring water bathtub
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Microwave
Cookware/dishes/utensils
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool Access, Poolside (Poolside Double Room)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Pool Access, Poolside (Poolside Double Room)

Highlights

Air conditioning
Flat-screen TV
Spring water bathtub
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Microwave
Cookware/dishes/utensils
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio, Poolside

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Patio, Poolside

Highlights

Patio
Air conditioning
Flat-screen TV
Spring water bathtub
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Mountain View (Mountain View Double Room)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Balcony, Mountain View (Mountain View Double Room)

Highlights

Balcony
Air conditioning
Flat-screen TV
Spring water bathtub
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Standard Double Room)

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds (Standard Double Room)

Highlights

Air conditioning
Flat-screen TV
Spring water bathtub
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Microwave
Cookware/dishes/utensils
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Kitchenette, Mountain View

Iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Kitchenette, Mountain View

Highlights

Air conditioning
Kitchenette
Flat-screen TV
Spring water bathtub
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Microwave
  • 73 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Family Villa, Multiple Beds (Villa Three, 300 Ft from Resort, 3 Be)

Iron/ironing board, free WiFi, bed sheets

Family Villa, Multiple Beds (Villa Three, 300 Ft from Resort, 3 Be)

Highlights

Private pool
Private outdoor spa tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Spring water bathtub
  • Sleeps 6
  • 6 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Pickford Palms B House)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Eco-friendly toiletries
Hair dryer
Shower/tub combination
2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Room, Multiple Beds (Deluxe Poolside Room)

Iron/ironing board, free WiFi, bed sheets

Room, Multiple Beds (Deluxe Poolside Room)

Highlights

Air conditioning
Flat-screen TV
Spring water bathtub
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Microwave
Cookware/dishes/utensils
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Family Villa, Multiple Beds, 2 Bathrooms (Villa One, 410 Ft from Resort, 3 Bedr)

View from room

Family Villa, Multiple Beds, 2 Bathrooms (Villa One, 410 Ft from Resort, 3 Bedr)

Highlights

Air conditioning
Kitchen
Flat-screen TV
Separate bedroom
Spring water bathtub
Eco-friendly toiletries
Hair dryer
Shower/tub combination
  • Sleeps 8
  • 4 Queen Beds and 2 Twin Beds

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About the neighborhood

Map
10625 Palm Dr, Desert Hot Springs, CA, 92240

What's nearby

  • Miracle Springs Spa - 2 min walk - 0.2 km
  • Sea Mountain Resort Nude Spa - 5 min walk - 0.4 km
  • Desert Hot Springs Town Center - 3 min drive - 2.9 km
  • Cabot's Pueblo Museum - 4 min drive - 3.5 km
  • Mission Lakes Country Club - 7 min drive - 4.8 km

Getting around

  • Palm Springs Station - 20 min drive
  • Palm Springs Intl. Airport (PSP) - 22 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪La Palapa - ‬8 min walk
  • ‪Jack in the Box - ‬11 min drive
  • ‪Its Taste Of India - ‬3 min drive

About this property

Miracle Springs Resort & Spa

Property highlights
Take advantage of a poolside bar, a terrace, and a coffee shop/cafe at Miracle Springs Resort & Spa. Indulge in aromatherapy, a body scrub, and a body treatment at the onsite spa. The on-site restaurant, Capri Italian Restaurant, offers breakfast, brunch, lunch, dinner, and a poolside location. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), hot springs on site, and a banquet hall
  • Wedding services, smoke-free premises, and a vending machine
  • Guest reviews speak highly of the dining options, overall value, and pool
Room features
All 110 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews give good marks for the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Spring water tubs, eco-friendly toiletries, and hair dryers
  • 40-inch flat-screen TVs with premium channels and DVD players
  • Microwaves, cookware/dishes/utensils, and daily housekeeping

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 8 to 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Capri Italian Restaurant

Things to do

  • 7 spa tubs
  • 8 hot springs
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • DVD player
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 hot springs
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot springs open from midnight - midnight
  • Hot springs water temperature - 104 ºF
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 10.43 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • In-room coffee
  • Laundry facilities
  • Partner property access
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges an extra-person fee at check-in.

We should mention

Hot springs access available from midnight to midnight
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision

Property is also known as

Miracle Resort
Miracle Springs
Miracle Springs Resort
Miracle Springs Desert Hot
Miracle Springs Hotel Desert Hot Springs
Miracle Springs Resort And Spa Desert Hot Springs, CA
Miracle Springs Resort Desert Hot Springs
Miracle Springs Desert Hot Springs
Miracle Springs Resort Spa
Miracle Springs Resort & Spa Hotel
Miracle Springs Resort & Spa Desert Hot Springs
Miracle Springs Resort & Spa Hotel Desert Hot Springs

Frequently asked questions

Does Miracle Springs Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Miracle Springs Resort & Spa?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Miracle Springs Resort & Spa on Dec 4, 2024 start from P 3,243.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Miracle Springs Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Miracle Springs Resort & Spa?

Self parking is free at this property.

What time is check-in at Miracle Springs Resort & Spa?

Check-in begins at 4:00 PM.

What time is check-out at Miracle Springs Resort & Spa?

Check-out is at 11 AM.

Where is Miracle Springs Resort & Spa located?

Situated in Desert Hot Springs, this spa hotel is within 1 mi (2 km) of Miracle Springs Spa and Sand to Snow National Monument. Cabot's Pueblo Museum and Desert Hot Springs Town Center are also within 3 mi (5 km).

Miracle Springs Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 867 out of 2190 reviews" "
Rating 8 - Good. 563 out of 2190 reviews" "
Rating 6 - Okay. 356 out of 2190 reviews" "
Rating 4 - Poor. 207 out of 2190 reviews" "
Rating 2 - Terrible. 197 out of 2190 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Tony

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Julio, Brooklyn

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

tomoe

Liked: Cleanliness, staff & service, property conditions & facilities
Lot of Jacuzzis and a big pool. Very relaxing.
Stayed 1 night in Nov 2024

6/10 Okay

Joseph

It was okay dated facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Inna

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it! The main pool was cool, rather I love the water temp-hot😀 The place itself is a little old and worn out, however, it is substituted by good food and warm pool water👍 I would go back if there is a chance!
Stayed 2 nights in Nov 2024

8/10 Good

Jiyoun

Stayed 1 night in Oct 2024

8/10 Good

CESAR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pools where great
Stayed 2 nights in Nov 2024

8/10 Good

Slavina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has potential but is very dated. We knew that when we booked. With a little TLC this can be an amazing place to relax and enjoy the mineral springs amenities. The staff sure made up for some of the property drawbacks - very friendly and hospitality oriented.
Stayed 2 nights in Nov 2024

2/10 Terrible

Vikki

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at check in were not friendly and don’t care about your concerns. I asked if we can check in a little early (checkin was at 4pm) he said it would be possible if we paid extra but once he realized we booked through a third party , he said no it’s not possible for a early check in. They are not suppose to give us their dirtiest most outdate room because we booked through Expedia, yet they did. Popcorn ceilings and dirty outdated carpet and the bathroom smelled like bleach. I noticed other room closer to main entrance had nice carpet or wood flooring . They knew exactly which room they were going to give us even before we go there . I don’t know how this place has nice reviews .
Stayed 1 night in Nov 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWESOME hot tubs - varying in temperature - plus a large unheated pool. So many options!!! Nice grounds - well kept with plenty of lounges and places to relax. I will definitely return - even better in the 'winter'.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Kathleen, MENLO PARK

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are a little outdated, but the pools are lovely.
Stayed 3 nights in Nov 2024

8/10 Good

Nantawan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the thin ceiling; I could hear the person staying above us walking around at all hours.
Stayed 2 nights in Nov 2024

6/10 Okay

Ken, Burnaby

Disliked: Amenities, property conditions & facilities
Its old. You'd think a place on a hot spring could provide hot water for showering. It runs cold then barely hot. 24hr unsupervised pools translated to drunks. One ugly old man hit on me very aggressively the one time I went out there after sundown. Terrifying! I liked the no room cleaning feature unless requested. Capri restaurant was great for breakfast but the dinner staff failed. I watched every table near me get water etc twice while I was ignored for half an hour. Worst feeling when travelling alone is to feel invisible. I left and went to bed hungry. Walls are paper thin. Party central. Not for me.
Stayed 3 nights in Nov 2024

6/10 Okay

Brian

Water fountain was broken, resort fee added later without warning at check in or check out.
Stayed 1 night in Nov 2024

8/10 Good

Juok

Stayed 2 nights in Nov 2024

10/10 Excellent

Marisela

Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great and relaxing time during our visit. It would have been nice for the spa to have had longer hours.
Stayed 2 nights in Nov 2024

6/10 Okay

Jazmine

Traveled with partner
Liked: Staff & service
Slow check in and the elevator malls like mold
Stayed 2 nights in Nov 2024

10/10 Excellent

Juice

Liked: Staff & service
Deep clean the sheets and dishes a bit more. Had a burn hole on my blanket and hair on some of my sheets and dishes at the restaurant.Other than that everything is excellent.
Stayed 4 nights in Oct 2024

6/10 Okay

Debra

Liked: Staff & service
Beautiful grounds, but pools are in need of maintenance. Many of the spa jets are broken. Beds are clean & comfortable but the carpeting is in need of deep cleaning. The restaurant (Capri) is very convenient & the food is good.
Stayed 2 nights in Nov 2024

8/10 Good

nancy

Stayed 1 night in Nov 2024

10/10 Excellent

Jaime

Stayed 1 night in Oct 2024

4/10 Poor

Robin

Disliked: Cleanliness, staff & service
Stayed 20 nights in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Very much better than expected!
Stayed 2 nights in Nov 2024