4/10 Poor
Heather
Traveled with group
Dec 30, 2024
Disliked: Amenities, property conditions & facilities
The shower in our room was barely a trickle. We called the front desk a few hours after we arrived and requested to change rooms but were told that we couldn’t because they were sold out for the night. They should not have been renting this room in the first place as it was nearly impossible to take a shower. They sent maintenance up the next day to replace the shower head but it only made the problem worse. I could not shower at all the next day which to me is unacceptable. The entire shower needs to be replaced and I can’t imagine I was the first to complain and they are not aware of the issue. I definitely would not stay here again.