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Hotel J&E by Serranillo

3.0 star property

Choose dates to view prices

Photo gallery for Hotel J&E by Serranillo

Staircase
Mexican cuisine
Front of property - evening/night
Interior
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Smart TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Mini-fridge
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Smart TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
Wardrobe or closet
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Map
Av. Juarez 7-B, Mineral del Monte, HGO, 42130

What's nearby

  • Museo Casa Grande - 7 min walk - 0.6 km
  • Monumental Clock of Pachuca - 9 min drive - 8.7 km
  • El Chico National Park - 11 min drive - 10.2 km
  • Plaza Q Mall - 12 min drive - 12.4 km
  • Las Truchas Forest - 23 min drive - 20.3 km

Restaurants

  • ‪Pastes Real de Plateros - ‬2 min walk
  • ‪El Serranillo - ‬1 min walk
  • ‪Real del Monte - ‬6 min walk
  • ‪La Fuente - ‬6 min walk
  • ‪Restaurant "La Central" Real del Monte - ‬7 min walk

About this property

Hotel J&E by Serranillo

Property highlights
Take advantage of a terrace, laundry facilities, and a bar at Hotel J&E by Serranillo. Treat yourself to a facial, a hot stone massage, or reflexology at the onsite spa. The on-site family restaurant, restaruante el seranillo, features Mexican cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Additional perks include:
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), a banquet hall, and a 24-hour front desk
  • Coffee/tea in the lobby, a front-desk safe, and ATM/banking services
Room features
All guestrooms at Hotel J&E by Serranillo feature perks such as 24-hour room service, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 50 to 200 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • restaruante el seranillo

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 50.00 to 200.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel J E by Serranillo
J&E Serranillo Mineral del Monte
J&E Serranillo Mineral l Mont
Hotel J&E by Serranillo Hotel
Hotel J&E by Serranillo Mineral del Monte
Hotel J&E by Serranillo Hotel Mineral del Monte

Frequently asked questions

Is Hotel J&E by Serranillo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel J&E by Serranillo?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Hotel J&E by Serranillo?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel J&E by Serranillo?

Check-out is at noon.

Where is Hotel J&E by Serranillo located?

Situated in Mineral del Monte, this spa hotel is within a 10-minute walk of Museo Casa Grande and Museo de Medicina Laboral. Museo de Sitio Mina la Dificultad and Museo del Paste are also within 1 mi (2 km).

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Hotel J&E by Serranillo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 59 out of 85 reviews
Rating 8 - Good. 20 out of 85 reviews
Rating 6 - Okay. 4 out of 85 reviews
Rating 4 - Poor. 1 out of 85 reviews
Rating 2 - Terrible. 1 out of 85 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. It was comfortable and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Guadalupe

Stayed 3 nights in May 2025

10/10 Excellent

Bulmaro

Liked: Cleanliness, amenities, property conditions & facilities
Muy buen hotel, las instalaciones se encuentran muy bien, la habitación exelente, la ubicación muy buena.
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cordiales todas las personas del hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien el personal muy amable solo que está medio enredado para estacionar fuera de eso todo excelente
Stayed 1 night in Mar 2025

10/10 Excellent

ALIA RUBI

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen un restaurante muy bueno y el transporte para llegar al centro de Pachuca está a un paso. Es un pueblito mágico muy agradable para caminar.
Stayed 2 nights in Feb 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service
No tuvieron estacionamiento y tuvimos que pagar una pensión en otro lado
Stayed 1 night in Mar 2025

8/10 Good

José Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo mejoraría el estacionamiento.

El servicio fue excelente, la locación es muy buena y la limpieza también lo fue, sin embargo el estacionamiento es un aspecto a considerar, está a 5 minutos caminando y en algunas ocasiones puede ser un tanto incómodo si necesitas disponer de tu auto. En todos los demás aspectos es un lugar maravilloso para hospedarte.
Stayed 2 nights in Feb 2025

6/10 Okay

abel

Liked: Cleanliness
La habitación está cómoda, pero no sale agua en la bañera más que un hilo, por ese detalle no volvería.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel que cumple con todas mis espectativas. Recomendable
Stayed 1 night in Jan 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio muy limpio ,actitud amable del servicio muy atentos.El estacionamiento esta retirado del hotel y como observación deberían tener un valet parking para llevar o traer el vehículo
Stayed 3 nights in Dec 2024

10/10 Excellent

Brenda Mariel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente excepto que nos tocaron toallas muy viejitas.
Stayed 1 night in Dec 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio en general, solamente tuvimos dificultad pues la primera habitación no servía la lámpara principal y en la segunda habitación se atoraba la puerta del baño.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mauricio

Stayed 1 night in Nov 2024

10/10 Excellent

Karen Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rossie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel céntrico
Stayed 1 night in Aug 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato súper amable y profesional, siempre atendieron nuestras necesidades de forma amable, seguro regresaré
Stayed 2 nights in May 2024

10/10 Excellent

María Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba tranquilo, cercano al centro. Buena elección. Los autos se estacionan en la calle, pero es un muy buen lugar. El restaurante muy rica la comida y accesible el precio.
Stayed 1 night in May 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Oscar

Stayed 1 night in Apr 2024