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HOTEL EL ENCANTO

2.0 star property
Hotel in Otumba with free parking

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Photo gallery for HOTEL EL ENCANTO

Front of property - evening/night
Interior detail
Front of property
Interior
1 bedroom, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Design Room

1 bedroom, free WiFi, bed sheets

Design Room

Highlights

Private indoor hot tub
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
2 living rooms
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double or Twin Room, 2 Bedrooms

1 bedroom, free WiFi, bed sheets

Family Double or Twin Room, 2 Bedrooms

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • Sleeps 5
  • 2 King Beds

View all photos for Honeymoon Room

1 bedroom, free WiFi, bed sheets

Honeymoon Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Room

1 bedroom, free WiFi, bed sheets

Senior Room

Highlights

Separate dining area
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
2 living rooms
Daily housekeeping
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Room

1 bedroom, free WiFi, bed sheets

Exclusive Room

Highlights

Balcony
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
2 living rooms
Laptop workspace
Daily housekeeping
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, free WiFi, bed sheets

Standard Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Pet friendly
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
C. Manuel Hernández, Otumba, Méx., 55900

What's nearby

  • Animal Kingdom Theme Park - 12 min drive - 13.9 km
  • Teotihuacan Archaeological Site - 13 min drive - 12.8 km
  • Palacio de Quetzalpapálotl - 15 min drive - 14.6 km
  • Pyramid of the Moon - 18 min drive - 13.9 km
  • Pyramid of the Sun - 18 min drive - 13.5 km

Getting around

  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 52 min drive

Restaurants

  • ‪Punto y Coma - ‬9 min walk
  • ‪El Cafecito de Ale Otumba - ‬13 min walk
  • ‪Cafetería la gloria - ‬10 min walk
  • ‪Vertigo Bar - ‬9 min walk
  • ‪Quinta los Limones - ‬7 min drive

About this property

HOTEL EL ENCANTO

Hotel near a zoo
HOTEL EL ENCANTO provides a grocery/convenience store and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Smoke-free premises and a 24-hour front desk
Room features
All guestrooms at HOTEL EL ENCANTO include comforts such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries

Languages

Spanish

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Interior entrance

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  • Free WiFi
  • Air conditioning
  • Housekeeping
6.4 out of 10, 5 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Couples/private dining

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 100
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 200 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 200 per pet (varies based on length of stay) plus MXN 100 one-time cleaning fee
  • Rollaway bed fee: MXN 200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

HOTEL EL ENCANTO Hotel
HOTEL EL ENCANTO Otumba
HOTEL EL ENCANTO Hotel Otumba

Frequently asked questions

Is HOTEL EL ENCANTO pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 200 per pet, per day. A cleaning fee of MXN 100 also applies.

How much is parking at HOTEL EL ENCANTO?

Self parking is free at this property.

What time is check-in at HOTEL EL ENCANTO?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at HOTEL EL ENCANTO?

Check-out is at noon.

Where is HOTEL EL ENCANTO located?

Situated in Otumba, this hotel is within 9 mi (15 km) of Pyramid of the Moon, Palacio de Quetzalpapálotl, and Teotihuacan Archaeological Site. Palacio de Tepantitla and Pyramid of the Sun are also within 9 mi (15 km).

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HOTEL EL ENCANTO Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 2 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, muchas gracias
Stayed 1 night in Mar 2025

6/10 Okay

Carla

Disliked: Property conditions & facilities

En general bien solo para dormir

Fue una estancia corta, en general el hotel es pequeño pero cómodo, aunque hubo varios puntos en contra, al llegar la terminal no servía por lo que tuvimos que hacer transferencia, la habitación solo tenía una cobija y hacía mucho frío, pedimos otra y si nos la dieron. Y el baño no servía bien ya que se tiraba el agua.
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sin agua caliente ni en el lavamanos
Stayed 1 night in Feb 2024