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Hotel Palazzo Papaleo

5.0 star property

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Terrace/patio
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Reception
Water view
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Spa
  • Laundry

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic Double or Twin Room

Premium bedding, down comforters, minibar, in-room safe

Classic Double or Twin Room

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Bidet
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Partial Sea View

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony, Partial Sea View

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Bidet
  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Map
Via Rondachi 1, Otranto, LE, 73028

What's nearby

  • Otranto Cathedral - 1 min walk - 0.0 km
  • Otranto Waterfront - 1 min walk - 0.0 km
  • Otranto Castle - 3 min walk - 0.3 km
  • Port of Otranto - 7 min walk - 0.6 km
  • Alimini Lakes - 6 min drive - 4.8 km

Getting around

  • Otranto Station - 13 min walk
  • Papola Casale Airport (BDS) - 74 min drive

Restaurants

  • ‪SoFish - ‬1 min walk
  • ‪La Pignata - ‬1 min walk
  • ‪La Bella Idrusa - ‬1 min walk
  • ‪Ristorante Vecchia Otranto - ‬1 min walk
  • ‪Agli Angeli Ribelli - ‬3 min walk

About this property

Hotel Palazzo Papaleo

Luxury hotel near Otranto Waterfront
Located close to Otranto Cathedral and Otranto Castle, Hotel Palazzo Papaleo provides a free breakfast buffet, a poolside bar, and a rooftop terrace. For some rest and relaxation, visit the Turkish bath/hammam or hot tub, and indulge in a body treatment, a body scrub, or a sports massage. The on-site Italian cuisine restaurant, Peccato di Vino, features al fresco dining and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a library.
You'll also enjoy perks such as:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and a porter/bellhop
  • 1 meeting room, luggage storage, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Palazzo Papaleo offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Cribs/infant beds and travel cribs
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with showers and bidets
  • 32-inch LED TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, French, German, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Uncovered self parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Peccato di Vino
  • Terrazza Papaleo

Things to do

  • Hot tub
  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • On the bay
  • Outdoor furniture
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Hot stone massages
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 1800
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 June, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 July - 31 August, EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Uncovered self parking fee: EUR 20 per day (in/out privileges)
  • Nearby parking fee: EUR 20 per night (1312 ft away)
  • Crib (infant bed) fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT075057A100021276, LE075057015S0007164

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Papaleo
Hotel Palazzo Papaleo Otranto
Palazzo Papaleo
Palazzo Papaleo Otranto
Boutique Hotel Palazzo Papaleo
Palazzo Papaleo Hotel
Hotel Palazzo Papaleo Hotel
Hotel Palazzo Papaleo Otranto
Hotel Palazzo Papaleo Hotel Otranto

Frequently asked questions

Is Hotel Palazzo Papaleo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palazzo Papaleo?

Self parking is available for EUR 20 per day.

What time is check-in at Hotel Palazzo Papaleo?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Palazzo Papaleo?

Check-out is at 11:00 AM.

Does Hotel Palazzo Papaleo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 100 per vehicle applies.

Where is Hotel Palazzo Papaleo located?

Located in Otranto Historic Centre, this luxury hotel is steps from Otranto Waterfront, Otranto Cathedral, and Otranto Castle. Alimini Lakes and Baia Dei Turchi Beach are also within 6 mi (10 km). Otranto Station is 13 minutes by foot.

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Hotel Palazzo Papaleo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 102 out of 134 reviews
Rating 8 - Good. 22 out of 134 reviews
Rating 6 - Okay. 6 out of 134 reviews
Rating 4 - Poor. 2 out of 134 reviews
Rating 2 - Terrible. 2 out of 134 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Nice boutique hotel in a great location
Stayed 2 nights in Aug 2024

10/10

Great location. Breakfast was really good and staff were wonderful attending to our needs.
Stayed 2 nights in Sep 2024

10/10

Perfect localisation, hôtel and service!
Stayed 3 nights in May 2024

10/10

Excellent service. Nice rooftop bar and area for breakfast. Great location, close to many beaches and restaurants
Stayed 3 nights in Sep 2024

10/10

We had an excellent stay at this hotel. Perfect location, many attraction and sea at short walking distance. Great breakfast and beautiful ocean views from roof top. Professional and helpful personeel, service is really of a 5* hotel.
Stayed 3 nights in May 2024

6/10

Poor service options
Stayed 4 nights in Apr 2025

10/10

Excellent stay. Room spacious and bathroom convenient, clean, good water pressure. Staff very attentive and excellent roof terrace bar with unbelievable views. Breakfast included is excellent, fresh juices, platters of food, fresh coffee. Truly excellent all around.
Stayed 3 nights in Aug 2024

10/10

The staff was extremely attentive, friendly a d helpful
Stayed 2 nights in Mar 2024

8/10

Nice hotel - extremly central placed. And good value for the Price. However not 5 stars - 4 maximum.
Stayed 2 nights in May 2024

10/10

View of the sea from rooftop dining and breakfast.
Stayed 1 night in Sep 2022

10/10

Amazing stay in old town Otranto. You will park outside about 400 meters away, but it’s an easy walk to the hotel from there. Incredible view from the terrace on the roof, and clean comfortable rooms with extra pillows, blankets, and plenty of closet space. A very nice breakfast is offered with both a buffet and off of the menu items. Coffee was plentiful and we were close to nice views of the sea from our balcony. Loved our visit here!
Stayed 1 night in Oct 2024

10/10

Absolutely fabulous, beautiful hotel in a beautiful town, friendly, thoughtful and efficient staff.
Stayed 5 nights in Oct 2022

10/10

Truly authentic right next to cathedral. Quiet and intimate.
Stayed 1 night in Jun 2024

10/10

Great location in the old town, very convenient for all the key sites and a nice view of the waterfront from the balcony. The hotel is very clean with comfortable rooms and beds, and a good breakfast. We were given excellent restaurant recommendations.
Stayed 2 nights in Oct 2022

10/10

The staff was very friendly and helpful and made our stay special. They offered us tickets to the Jazz Festival that was playing and really made extra efforts to make our stay special. The staff was very able to communicate with us as English speakers and made us feel very comfortable. Thank you.
Stayed 3 nights in Jul 2024

10/10

The hotel is beautifully situated behind the cathedral in the old centre of Otranto. The service is very good and the staff are kind and caring. Don't hesitate and stay in this Palazzo!
Stayed 1 night in Aug 2023

10/10

This was an absolute gem. We loved everything about it. The staff was friendly and helpful. The hotel is very charming and we would highly recommend this hotel.
Stayed 2 nights in Sep 2023

8/10

Only downfall was finding the hotel and getting parking , we parked car, bought ticket and then brought our bags to hotel and then staff explained where we could park locally free. Staff very helpful recommending restaurants etc. breakfast lovely, fresh fruit , pastries and more

10/10

We absolutely loved our stay at the Hotel Palazzo Papaleo. The staff was incredibly friendly, and they helped with suggestions and bookings in the area. We parked at a nearby paid lot outside of the ZTL, and it was a quick walk with our carry-on sized suitcases. We wish we stayed longer, and would definitely return!
Stayed 2 nights in Jul 2022

10/10

The hotel is very conveniently placed within the old town, making it very easy to pop down to the sea and go back to the room and shower and then pop out again for food et cetera. The hotel itself is nice, not super lux but nice, and clean, there were things that niggled like the layout of the room and the air con, but the thing that raised this hotel up above others that I’ve stayed in and took it from a forgettable experience to one I won’t forget in a hurry, is the staff. What amazing people!. Couldn’t do enough and with a smile! I thought Patrizia was the manager (she isn’t but she should be!) her customer service, attention to detail, attentiveness and concern for our wellbeing and enjoyment was just…wow. Special mention also to Elena and the boys at breakfast. If I come back to Otranto I will definitely stay here again because of them Thank you everyone
Stayed 5 nights in Jun 2022

2/10

Este hotel es supuestamente 5 estrelles Yo he viajado bastante y conozco mucho sobre hoteles, este es un hotel con 3 estrellas y no más Todo es viejo y no funciona bien La ducha es muy pequeña y prefabricada Feo decorado Muy bien la atención y la ubicación . Es lo Único bueno del hotel pero demasiado caro No se lo recomiendo a nadie
Stayed 1 night in Jun 2025

10/10

Stayed 2 nights in May 2025

2/10

Stayed 4 nights in Sep 2024

10/10

Stayed 3 nights in Aug 2024

4/10

L’hotel non rispecchiava totalmente le foto pubblicate sul sito . Hotel sicuramente antico ma poco curato nei dettagli ( per esempio mobilio, bagno). Sicuramente non conforme agli standard di come si intende un hotel 5 stelle. Colazione poco fornita, mancanza di acqua gratuita in camera. Servizio trasporto bagagli dal parcheggio complicato e poco comodo.
Stayed 2 nights in Jul 2024